Experience

Commerce Interact

• United Kingdom
• Events Services
• 1 - 100 Employee

• International Client Relations Manager

  • Nov 2020 - Present



World's Leading Wines

• United Kingdom
• Events Services
• 1 - 100 Employee

• International Client Relations Manager

  • Mar 2021 - Present



The Biltmore Mayfair Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Senior Event Planner

  • Aug 2019 - Mar 2021



DoubleTree by Hilton Tower of London

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Groups, Conference & Events Sales Manager

  • Apr 2018 - Jul 2019

  Tasks:✻ Management of the Group, Conference and Events (G,C&E) Sales office to convert customer enquiriesinto confirmed business and maximize all revenue opportunities✻ Review of business plans, identification of gaps and ensure proactive efforts to fill capacity and meet settargets✻ Contribution to the selling strategy of the hotel, and management of the departments' adherence toachieving that strategy✻ Ensure the G,C&E Sales Team Members are developed effectively and generate a culture of high qualitystandards for relationship building, customer service, selling techniques, and billing and processing contracts✻ Management and development of the G,C&E Sales Team to ensure career progression and effectivesuccession planning within the hotel and company✻ Organisation of hotel promotional activities



Hilton London Tower Bridge

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Event Manager

  • Mar 2017 - Mar 2018

  Tasks:✻Planning of the largest events held at the Hotel✻Maximization of all events sales revenue opportunities through up selling✻Management of the Team (recruiting, training, performance reviews, development)✻BEO and communication meetings with the other departments✻Site visits for the largest confirmed and some of the potential events✻Management of the relationship with repeat business, pre-cons, feedback meetings Tasks:✻Planning of the largest events held at the Hotel✻Maximization of all events sales revenue opportunities through up selling✻Management of the Team (recruiting, training, performance reviews, development)✻BEO and communication meetings with the other departments✻Site visits for the largest confirmed and some of the potential events✻Management of the relationship with repeat business, pre-cons, feedback meetings



Hilton London Syon Park

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Assistant Groups, Conference & Events Sales Manager

  • Oct 2013 - Feb 2017

  I moved to London and started working as a G,C&E Sales Executive at the Hilton London Syon Park in October 2013 and I was promoted Assistant G,C&E Sales Manager at the same property in July 2015.The main responsibilities there were Team Management and Engagement, participating in DD and Demand Calendar Calls and Business & Commercial Focus; leading BEO and communication meetings with the other departments; conducting site visits for the largest potential bookings and the management of the relationship with the biggest accounts / repeat business.



Hilton Milan

• Italy
• Hospitality
• 1 - 100 Employee

• Groups & Events Agent

  • Sep 2012 - Aug 2013

  I started my Hilton journey in September 2012 at the Hilton Milan as a Group & Events Agent.My tasks there were to prepare the offers for the groups and all kinds of events; creating and managing the bookings and rooming lists; conducting site inspections with possible clients and checking the accounts after the events and groups’ check-out. I started my Hilton journey in September 2012 at the Hilton Milan as a Group & Events Agent.My tasks there were to prepare the offers for the groups and all kinds of events; creating and managing the bookings and rooming lists; conducting site inspections with possible clients and checking the accounts after the events and groups’ check-out.



Eden Viaggi SpA

• Italy
• Travel Arrangements
• 100 - 200 Employee

• Tourism Assistnat

  • May 2012 - Sep 2012

  After graduating, I worked as a Tourism Assistant for the Tour Operator Eden Viaggi in in Crete, Greece.My main responsibilities there were giving assistance to the clients in all the resortson the island; presentation of the hotels to the guests; transfer of groups from and to the airport; promotion and selling of the excursions and additional services and organization of events in the resorts. After graduating, I worked as a Tourism Assistant for the Tour Operator Eden Viaggi in in Crete, Greece.My main responsibilities there were giving assistance to the clients in all the resortson the island; presentation of the hotels to the guests; transfer of groups from and to the airport; promotion and selling of the excursions and additional services and organization of events in the resorts.



Between Spa

• Intern

  • Oct 2011 - Feb 2012

  Developed an managed a research about the tourism application for smart phones.Presentation of the study Developed an managed a research about the tourism application for smart phones.Presentation of the study



Palladium Hotel Group

• Spain
• Hospitality
• 700 & Above Employee

• Intern

  • Jan 2011 - May 2011