International HR project consultant

• Nov 2020 - Present

HR and Payroll project management, Set up foreign non-resident employers in several countries. Leading international HR and payroll compliancy projects Advising legal entities for moving to another country HR and Payroll project management, Set up foreign non-resident employers in several countries. Leading international HR and payroll compliancy projects Advising legal entities for moving to another country

Employee Relations / Labor Relations EMEA- HR supervisor

• Jan 2019 - Oct 2020

Employee Relations/ Labor Relations is responsible for Grievance management; Performance Improvement management; Discipline management; Coaching on labour law and policies; reorganisations and strategy development; The contact and relations with the work councils and labour unions.In my role as an ER/LR Supervisor I am responsible for 3 Pilar's, people management, project management and case management.Case management:- Casemanagement; preparing and executing cases for Belgium and the Netherlands, if needed escalating this to the local department;- Handling anonymous cases by the anonymous portal;- Making and developing reports for the work councils EMEA wide. - Document creation, like severance agreements, warning letters, Performance Improvement Plans etc.People management:- Leading 5 direct reports, 4 are remotely;- Managing the performance cycle;- Training and development of new hires.Project management:- Leading projects on procedure and process creation like involuntary termination, demotion, long term illness, reduction in force;- Leading standardising knowledge sharing;

Employee Relations / Labor Relations - EMEA (Belgium & Netherlands) - HR Advisor

• Jul 2017 - Jan 2019

Employee Relations/ Labor Relations is responsible for Grievance management; Performance Improvement management; Discipline management; Coaching on labour law and policies; reorganisations and strategy development; The contact and relations with the work councils and labour unions.In my role as an ER/LR Admin I am responsible for:- Casemanagement; preparing and executing cases for Belgium and the Netherlands, if needed escalating this to the local department;- Handling anonymous cases by the anonymous portal;- Making and developing reports for the work councils EMEA wide. - Document creation, like severance agreements, warning letters, Performance Improvement Plans etc.Extra tasks:- Building procedures and processes for outplacement, bank holidays in Belgium, requesting permission from the Social Inspector in Belgium, illness procedures in the Netherlands;- Standardising and automising reports;- Standardising knowledge sharing;

cash collection representative Benelux

• Jun 2016 - Jun 2017

In the role of Cash Collections Representative I was responsible for:- Handling inquiries about invoices, credit notes and disputes;- Sending reminders out of overdue invoices;- Credit limit reviews;- Providing reports;- Negotiating with customers.

Klantcontactadviseur PGB in ZVW

• Feb 2016 - May 2016

Credit Controller

• Nov 2014 - Dec 2015

In the role of Credit Controller I was responsible for the Dutch, German and English speaking customers. My responsibilities were: - Handling inquiries about invoices, credit notes and disputes; - Sending reminders out of overdue invoices; - Credit limit reviews; - Providing reports; - Negotiating with customers. In the role of Credit Controller I was responsible for the Dutch, German and English speaking customers. My responsibilities were: - Handling inquiries about invoices, credit notes and disputes; - Sending reminders out of overdue invoices; - Credit limit reviews; - Providing reports; - Negotiating with customers.

Costumer Service Representative

• Jan 2014 - Sep 2014

In this role I was responsible for the Dutch speaking market of Philips. I was handling questions of customers about products of Philips. Trouble shooting to find out if the problems of products could be solved. If the trouble shoot didn't work out, I replaced it or I scheduled an appointment in the repair center. In this role I was responsible for the Dutch speaking market of Philips. I was handling questions of customers about products of Philips. Trouble shooting to find out if the problems of products could be solved. If the trouble shoot didn't work out, I replaced it or I scheduled an appointment in the repair center.

Astudeerstage HRM

• Feb 2013 - Jun 2013

Afstudeeropdracht naar de effecten van de basisopleiding schoonmaak binnen NIVO NOORD Afstudeeropdracht naar de effecten van de basisopleiding schoonmaak binnen NIVO NOORD

stagiair HRM

• Sep 2010 - Jun 2011