Michel Gingras
IT Support Specialist at DealerVu- Claim this Profile
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Bio
Experience
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DealerVu
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Canada
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Motor Vehicle Manufacturing
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1 - 100 Employee
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IT Support Specialist
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Jan 2015 - Present
• Customer support • Technical support for peripherals • Customer training • Software updates for workstations and servers • Migrations / VMWARE / Azure / AWS • Documentation and procedures / maintaining users • Website maintenance / maintenance of our CRM (Salesforce) • DealerVu software testing (new version) • Maintenance of computer equipment for employees • DealerVu user management • Customer support • Technical support for peripherals • Customer training • Software updates for workstations and servers • Migrations / VMWARE / Azure / AWS • Documentation and procedures / maintaining users • Website maintenance / maintenance of our CRM (Salesforce) • DealerVu software testing (new version) • Maintenance of computer equipment for employees • DealerVu user management
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Prémont Harley-Davidson
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Canada
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Retail
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1 - 100 Employee
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Directeur du departements des pieces
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Sep 2019 - Sep 2020
• Personnel management • Inventory management / Shipping / Receiving • Training employees • IT / Technical support for peripherals / servers / workstations • Personnel management • Inventory management / Shipping / Receiving • Training employees • IT / Technical support for peripherals / servers / workstations
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Carrier Harley Davidson - St-Hyacinthe
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Canada
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Retail
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1 - 100 Employee
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Parts Department Manager
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Jan 2011 - Dec 2014
• Personnel management • Inventory management • Training employees • IT / Technical support for peripherals / Servers / Workstations • Personnel management • Inventory management • Training employees • IT / Technical support for peripherals / Servers / Workstations
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Security system technician
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Jan 1987 - Jul 2012
Security system technician, sales and administrator, network admin • Network Administrator • Intercom system • Home automation • CCTV camera, DVR remote (internet) • Network installation (wiring, patch panel, server and workstation) • Electrician • Management and Bidding • Service and repair systems • Access Cards Security system technician, sales and administrator, network admin • Network Administrator • Intercom system • Home automation • CCTV camera, DVR remote (internet) • Network installation (wiring, patch panel, server and workstation) • Electrician • Management and Bidding • Service and repair systems • Access Cards
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Software tester and Q.A.
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Jan 2000 - Jun 2002
Software tester and Q.A. • Test software using various methods and techniques to assure improved product quality. • Played an active role in the testing of software. • Found and reported many defects. Build master • Responsible for compiling and to assure that the build process can be recreated at any time by any party. • Participated in the creation of builds for 16 projects using batch files • and Visual Studio 6.0.. • Made sure that the labels, versions, files were according to the Release notes. • Scanned the builds for viruses then created the CD using Easy CD Creator. • Created the artwork that in printed on the CD • Created the build environments for several machines. • Generated reports for the builds • Verified the build log files for errors. • In charge of archiving the builds, makefiles, release notes. PVCS manager and tracker adminsitrator • In charge of these databases. • Created users, projects, assigned the rights Show less
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Kruger Inc.
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Canada
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Paper & Forest Products
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700 & Above Employee
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Forklift Operator
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Jul 1983 - 1997
• A leader in the fabrication of card board paper and news print and recycling. • Quality Control. • Testing the paper that has just been made. • Made sure that the quality of the paper is up to the standards. • In charge of loading the truck with the lift truck • Pay loader driver • Working on the production line. • A leader in the fabrication of card board paper and news print and recycling. • Quality Control. • Testing the paper that has just been made. • Made sure that the quality of the paper is up to the standards. • In charge of loading the truck with the lift truck • Pay loader driver • Working on the production line.
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Education
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Collège de l’Estrie
A.E.C, Network and System Administration/Administrator -
Collège Delta
A.E.C, Programer -
LaSalle Catholic Comprehensive High School
High School Diploma, Machiniste Général II