Michel Deschenes
Director Of Business Development at Mandeville Private Client Inc.- Claim this Profile
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French Professional working proficiency
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English Professional working proficiency
Topline Score
Bio
Sam Mahler
I have worked with Michel ever since moving over to Manulife Securities. He has been a great mentor in helping me transition my business over to Manulife and resolving any issues or problems I've encountered in doing so. He is a consumate professional and committed to helping in any way he can.
David Harrison
Michel has been very helpful to myself and other advisors as we deal with the inner workings of the organizations. He has always been prompt to reply inquiries and facilitated responses to requests from the advisor field. Through his work he has demonstrated his organizational skills.
Sam Mahler
I have worked with Michel ever since moving over to Manulife Securities. He has been a great mentor in helping me transition my business over to Manulife and resolving any issues or problems I've encountered in doing so. He is a consumate professional and committed to helping in any way he can.
David Harrison
Michel has been very helpful to myself and other advisors as we deal with the inner workings of the organizations. He has always been prompt to reply inquiries and facilitated responses to requests from the advisor field. Through his work he has demonstrated his organizational skills.
Sam Mahler
I have worked with Michel ever since moving over to Manulife Securities. He has been a great mentor in helping me transition my business over to Manulife and resolving any issues or problems I've encountered in doing so. He is a consumate professional and committed to helping in any way he can.
David Harrison
Michel has been very helpful to myself and other advisors as we deal with the inner workings of the organizations. He has always been prompt to reply inquiries and facilitated responses to requests from the advisor field. Through his work he has demonstrated his organizational skills.
Sam Mahler
I have worked with Michel ever since moving over to Manulife Securities. He has been a great mentor in helping me transition my business over to Manulife and resolving any issues or problems I've encountered in doing so. He is a consumate professional and committed to helping in any way he can.
David Harrison
Michel has been very helpful to myself and other advisors as we deal with the inner workings of the organizations. He has always been prompt to reply inquiries and facilitated responses to requests from the advisor field. Through his work he has demonstrated his organizational skills.
Credentials
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Customer Service: Handling Abusive Customers
LinkedInSep, 2021- Oct, 2024 -
Take a More Creative Approach to Problem-Solving
LinkedInSep, 2021- Oct, 2024
Experience
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Mandeville Private Client Inc.
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Canada
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Financial Services
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1 - 100 Employee
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Director Of Business Development
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Aug 2022 - Present
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Manulife Securities
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Canada
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Financial Services
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700 & Above Employee
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Relationship Manager/Advisor Support Manager
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Jul 1999 - Aug 2022
Experienced in dealing with HNW clients. Responsible for proactively managing corporate / Advisor relationships, ensuring Advisors’ needs are met. Responsible for interfacing with departments across Head Office, liaising on behalf of Advisors. ·Responsible for providing Advisors with a consistent point of communication, disseminating Head Office information and initiatives. Constant communication with corporate Executive, representing Advisors’ views and opinions. .Recruiting new advisors and support during process. ·First point of contact with regard to escalating front office issues. ·Provide training and support to Advisors with regard to proprietary products, compensation issues, relocations, transitioning form MFDA to IIROC, compliance escalations. Current territory, Québec and Atlantic provinces Show less
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AIC
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South Sudan
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Insurance and Employee Benefit Funds
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Mutual/Segregated and tax team
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Jul 1999 - Jun 2004
Duties & Responsibilities: Provide excellent client services to financial advisors and clients when responding to telephone inquiries. Maintain a thorough understanding of AIC products and services in order to respond to any concerns or issues for our clientele. Resolve account problems and queries received from financial advisors. Handle escalated issues for Quebec regional sales team. Conduct French telephone interviews with bilingual csr applicants. Provide help when requested in different projects when a bilingual individual is required. Show less
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President's Choice Financial
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Canada
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Financial Services
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500 - 600 Employee
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Client Services
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Mar 1998 - Jul 1999
Proactively promoted, sold and delivered a wide range of banking products and services to customers. Achieved aggressive sales targets by recognizing sales opportunities. Assessed and responded to customer needs. Made sure that all clients received the best customer service possible by assuring that all their needs were met. Proactively promoted, sold and delivered a wide range of banking products and services to customers. Achieved aggressive sales targets by recognizing sales opportunities. Assessed and responded to customer needs. Made sure that all clients received the best customer service possible by assuring that all their needs were met.
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Education
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Cegep Edouard Montpetit
Industrial Psychology -
Montreal
Psychology
Community
