Experience

Amdec Group

• South Africa
• Commercial Real Estate
• 1 - 100 Employee

• Front Desk Receptionist

  • Mar 2023 - Present



12 Apostles hotel & spa

• Front Desk Receptionist

  • Mar 2022 - Apr 2023

  Checking arrivals for spa treatmentsEnsuring that therapist are booked accurately.Email and telephone reservationsPayment follow upsWorking on excel financial deposit list (checking eft and credit card payments)Guest relations/experienceWelcoming guest greeting seatingEnsuring guest had a good experience after time spent at the spaLunch and dinner reservations at different outlets

• Receptionist

  • Mar 2022 - Mar 2023



Sorbet Group

• South Africa
• Health, Wellness & Fitness
• 200 - 300 Employee

• Ex: Receptionist

  • Oct 2021 - Feb 2022

  Monthly stock take Email and telephone reservations. Guest experience Environ and dermilogica facial care training completed Handling complaints / guest feedback Ensuring the salon runs smoothly Monthly stock take Email and telephone reservations. Guest experience Environ and dermilogica facial care training completed Handling complaints / guest feedback Ensuring the salon runs smoothly



Carlton Hair

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Salon Coordinator

  • Nov 2016 - Feb 2021

  Managing the daily operations and logistics of hair salons. Supervising the appointment schedules, coordinate staff members, management and leadership courses completed, manage inventory, and ensure that the daily operations of a salon run smoothly. Welcoming guests and attend to customer complaints or inquiries. Cash handling, retailing sales, ordering stock, emailing Managing the daily operations and logistics of hair salons. Supervising the appointment schedules, coordinate staff members, management and leadership courses completed, manage inventory, and ensure that the daily operations of a salon run smoothly. Welcoming guests and attend to customer complaints or inquiries. Cash handling, retailing sales, ordering stock, emailing