Michael Torres, MBA

Sales Manager at Mondrian Los Angeles Hotel
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Location
Los Angeles, California, United States, US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Sales Manager
      • Jul 2023 - Present
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Group Sales Manager
      • Mar 2022 - Jul 2023

      • Solicit new and existing accounts within the following perimeters 50 peak group rooms • Continuously achieve quarterly goals above 150% • Create & distribute banquet event orders as well as servicing all contracted groups in house • Conduct site tours of the property to potential clients • Solicit new and existing accounts within the following perimeters 50 peak group rooms • Continuously achieve quarterly goals above 150% • Create & distribute banquet event orders as well as servicing all contracted groups in house • Conduct site tours of the property to potential clients

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Sales Coordinator
      • Aug 2021 - Mar 2022

      • Assisted the Director of Sales and Marketing, Director of Revenue, and Sales and Catering Department • Processed all invoices for the department from vendors for payment • CI/TY SFAWEB Marriott Administrator for the W Hollywood • Assigned all incoming leads and request for proposals to appropriate manager in a timely manner • Assisted in site tours for potential clients • Assisted the Director of Sales and Marketing, Director of Revenue, and Sales and Catering Department • Processed all invoices for the department from vendors for payment • CI/TY SFAWEB Marriott Administrator for the W Hollywood • Assigned all incoming leads and request for proposals to appropriate manager in a timely manner • Assisted in site tours for potential clients

    • United States
    • Hospitality
    • 100 - 200 Employee
    • Sales Catering Coordinator
      • Feb 2020 - Sep 2020

      • Assisted the Director of Catering and Catering Department • Assisted the Director of Catering and Catering Department

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Sales Coordinator
      • Aug 2019 - Feb 2020

      • Assisted the Director of Sales and Sales Department • Entered all of the incoming groups details into the hotels FOSSE system (i.e. billing set up and reservation preference) • Assigned all incoming leads and request for proposals to appropriate manager • Entered daily forecast and actuals for the staffs daily briefing • Assisted the Director of Sales and Sales Department • Entered all of the incoming groups details into the hotels FOSSE system (i.e. billing set up and reservation preference) • Assigned all incoming leads and request for proposals to appropriate manager • Entered daily forecast and actuals for the staffs daily briefing

    • United States
    • Hospitality
    • 700 & Above Employee
    • Individual Business Travel Manager at Aloft/Fairfield by Marriott El Segundo - Aimbridge Hospitality
      • Oct 2018 - Aug 2019

      • Identified opportunities to increase hotel sales • Worked directly with clients to ensure accuracy on corporate negotiated room rates for two properties • Prepared weekly and monthly reports of confirmed corporate business travelers bookings • Assisted in updating hotels new and existing corporate negotiated rates during RFP season (request for proposal) • Identified opportunities to increase hotel sales • Worked directly with clients to ensure accuracy on corporate negotiated room rates for two properties • Prepared weekly and monthly reports of confirmed corporate business travelers bookings • Assisted in updating hotels new and existing corporate negotiated rates during RFP season (request for proposal)

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Sales Manager at the Hilton Long Beach
      • May 2018 - Oct 2018

      • Solicited new and existing groups consisting of 25 peak group rooms • Preformed outside sales calls • Analyzed, reported, and improved on performance, growth, and sales • Coordinated with upcoming groups and the reservations department to ensure accuracy of inputting rooming list • Solicited new and existing groups consisting of 25 peak group rooms • Preformed outside sales calls • Analyzed, reported, and improved on performance, growth, and sales • Coordinated with upcoming groups and the reservations department to ensure accuracy of inputting rooming list

    • Hospitality
    • 1 - 100 Employee
    • Sales Specialist and Run Concierge
      • Jul 2015 - Mar 2018

      • Solicited new and existing accounts within the following markets - tour/travel, wholesale and free independent travelers • Generated $178K in revenue by cross selling to sister properties • Met and exceeded revenue goals – September 2017 achieved 168% of monthly goal • Created & distributed banquet event orders as well as serviced groups in house • Solicited new and existing accounts within the following markets - tour/travel, wholesale and free independent travelers • Generated $178K in revenue by cross selling to sister properties • Met and exceeded revenue goals – September 2017 achieved 168% of monthly goal • Created & distributed banquet event orders as well as serviced groups in house

    • Hospitality
    • 700 & Above Employee
    • Sales and Marketing Coordinator at the Le Meridien Delfina Santa Monica
      • Oct 2014 - Jul 2015

      • Assisted the Director of Sales and Director of Rooms Revenue • Entered all of the incoming groups details into the hotels Galaxy system (i.e. billing set up and reservation preference) • Assigned all incoming leads and request for proposals to appropriate manager based on their market • Processed all incoming deposits/payments for upcoming and past room blocks and events • Assisted the Director of Sales and Director of Rooms Revenue • Entered all of the incoming groups details into the hotels Galaxy system (i.e. billing set up and reservation preference) • Assigned all incoming leads and request for proposals to appropriate manager based on their market • Processed all incoming deposits/payments for upcoming and past room blocks and events

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Yeoman
      • Jan 1991 - Dec 1996

      Assisting the Top Secret Control Officer for COMSUBPAC Assisting the Top Secret Control Officer for COMSUBPAC

Education

  • Colorado State University
    Master of Business Administration - MBA, Business Administration with Graduate Certificate in Applied Finance
    2021 - 2023
  • San Diego State University-California State University
    Bachelor of Arts in Applied Arts and Sciences, Specialized in Liberal Studies and Social Science
    2007 - 2009

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