Miche Holworthy
Client Care Specialist at Platinum Life- Claim this Profile
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Bio
Credentials
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Leadership Communication Skills
UdemyMar, 2022- Oct, 2024 -
Class of Business
Moonstone Business School of Excellence -
RE5
Moonstone Business School of Excellence
Experience
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Platinum Life
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United States
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Insurance
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1 - 100 Employee
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Client Care Specialist
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Jan 2018 - Present
Build and nurture strong personal relationships with clients.Process individual needs of the clients.Liaise between clients and account managers and appropriate personnel.Generate more business development opportunities.Assist sales team and other staff to process customers’ needs.Manage and update client files with complete information.Correspond with clients to resolve their queries.Provide complete information about the products or services to clients.Generate more business development opportunities.Design and develop a successful business model with huge growth prospects.Perform other administrative duties as required to build business for clients.Review and resolve customer complaints. Show less
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Lead Generation
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May 2016 - Jan 2018
To act as an ambassador for the business, and promote the centre and its products.To be responsible for making outbound calls on a daily basis using data provided.To work closely with the Sales Manager and Sales team to ensure leads are generated withinvarious business sectors.To convert the calls to new business leads.To achieve agreed personal and departmental targets captured from calling data provided.To inform potential client's on the company’s products and services. Show less
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Education
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2015 - 2017
University of Pretoria/Universiteit van Pretoria
Bachelor's degree, Psychology
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