Experience

University of Florida - Warrington College of Business

• United States
• Higher Education
• 100 - 200 Employee

• OPS Instructional Designer

  • Sep 2021 - Present

• OPS Faculty

  • May 2021 - Present

  • Provide detailed in-text and terminal feedback on professional writing assignments to foster undergraduate and MBA students’ development into successful professional writers. • Communicate proactively and regularly with students and supervisory instructors via email and by utilizing the online learning platform Canvas to facilitate convenient and comprehensive access to course documents, instructor feedback, and answers to students’ questions.Courses: GEB3219: Writing and Speaking in Business, GEB5212: Graduate Professional Writing Show less



Institute of Reading Development

• United States
• Education Management
• 100 - 200 Employee

• Teacher

  • Aug 2019 - Jul 2021

  • Teach inquiry-based in-person and Zoom-based phonics, reading, and writing skills classes of 10 – 20 students from 4K to high-school levels with a focus on discussions, individualized feedback, and enthusiasm for great books to improve students’ reading skills, comprehension, and writing abilities. • Provide detailed written feedback on content and proofreading for Literature for Schools lesson plans to revise outdated lesson plans, adapt to new company goals, and increase company revenue. • Communicate proactively and regularly with parents to assess student progress, provide guidance for helping students achieve goals, and give individualized support to students of different levels. Show less



University of Florida

• United States
• Higher Education
• 700 & Above Employee

• Graduate Teaching Assistant

  • Aug 2018 - May 2021

  Courses Taught: ENC1101: Expository and Argumentative Writing; ENC1102: Argument and Persuasive; ENC3254: Professional Writing in the Disciplines; GEB3213: Professional Writing in Business; CRW1301: Beginning Poetry Workshop; AML2410: Special Topics in Literature • Designed syllabi and daily lesson plans for classes of 7 – 20 students to facilitate student-centered, inquiry-based learning in composition, business communication, American Literature, and poetry courses. • Mentored and advised students by providing detailed in-text and terminal feedback on projects and writing to foster students’ development into successful academic and professional writers. • Communicated proactively and regularly with students and supervisory instructors via email and by utilizing the online learning platform Canvas to facilitate convenient and comprehensive access to course documents, instructor feedback, and answers to students’ questions. • Mentored actors and coordinated filming for Professor Sidney Homan’s An Evening with Tom Stoppard Spring 2021 graduate seminar to ensure student satisfaction and a quality remote theatre production. Show less



Steel City Improv Theater

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Teaching Assistant for Level One: Foundations of Improv, Workshop Facilitator, Producer, Performer

  • Mar 2017 - Jul 2018

  • Explained basic concepts of improv comedy and provided individualized feedback and support to students on their performance and progress to increase student retention and build a robust community of improvisers. • Facilitated corporate workshops by introducing the concepts of improv comedy as tools for social interaction, collaborative work, and self-confidence for MBA students to directly increase revenue for the theatre. • Produced original shows at the theater, including: o Developing original show concepts; o Coordinating casting, technical support, and promotional materials for shows; and o Managing the execution of original shows. • Performed in various original shows both on- and off-site, acting as an ambassador for the theater. Show less



Magee-Womens Hospital

• Hospitals and Health Care
• 400 - 500 Employee

• Administrative Assistant

  • Nov 2015 - Jul 2018

  • Communicated professionally with other hospital departments and regional partners to facilitate efficient and convenient scheduling of patient appointments while providing varied administrative support to a group of medical providers and administering the PA HealthyWoman program. • Trained new employees in EPIC software, HIPAA compliance, office workflows, and basic medical terminology by creating original written training documents to ensure transmission of institutional knowledge and through on-the-job shadowing during clinic operations. • Demonstrated investment in department goals and initiatives by preparing monthly reports using data analysis to track progress and presenting troubleshoot advice and workflow tips to co-workers at monthly staff meetings. Show less



TheCoffee Studio

• Chicago, Illinois, United States

• General Manager | Remote Technical Writer & Training Consultant

  • 2011 - 2015

  Remote Technical Writer & Training Consultant (July 2015 to December 2015) • Designed and wrote original content for company handbook, training manuals, and outlines of company policies in order to capture institutional knowledge and provide a guidebook for future managers. Office Manager/General Manager/HR Manager (October 2011 to July 2015) • Evaluated résumés and conducted interviews to recruit qualified, responsible, and engaged staff to contribute to company success. • Trained new employees and newly promoted managers in both day-to-day operations and company ethos through on-the-job shadowing and by creating practical how-to guides for use during café operations. • Mentored staff by conducted structured professional reviews and making recommendations for employee development through additional off-site training and development of a management team to maximize employees’ individual skill sets. • Communicated professionally with vendors to ensure appropriate levels of product and supplies based on cost-of-goods analysis and detailed inventory. • Corresponded compassionately and effectively with customers to address complaints, facilitate off-site events, and foster the company’s involvement with the Andersonville neighborhood. Show less