Michayla Davis
Program Enrollment Specialist at Lamar Institute of Technology- Claim this Profile
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Bio
Credentials
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Instructional Design
Association for Talent Development (ATD)Mar, 2021- Oct, 2024
Experience
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Lamar Institute of Technology
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United States
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Higher Education
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200 - 300 Employee
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Program Enrollment Specialist
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Jun 2022 - Present
The Program Enrollment Specialist is responsible for current/new program enrollment, retention, updating website content and coordinating with the marketing department. Collaborate with Lamar Institute of Technology's Academic Affairs, Financial Services, and Worktorce Development offices to ensure the Technology's enrollment program needs are met. Execute recruitment measures, via phone, face-to-face, and virtual ensuring that programs are participating, to aid in recruiting students. Provide a high-touch experience with students, while encouraging the pursuit of their educational goals. Serve as a program subject-matter-expert and point of contact for new program implementation. Provide program information to students, faculty, staff, and community. Advise/register Technology students regarding program planning, course selection, schedule changes, and transferability. Serve as a liaison for Program Directors and Lead Faculty handling questions, issues and providing detailed information on requirements, processes and policies. Manage the day-to-day operations of the Technology department including but not limited to: clerical support, schedule building, F3.2s, and new-hire packets for adjuncts and student workers ensuring required supporting materials provided. Create and maintain office forms and procedures to ensure that they are up to date. Create documents and spreadsheets including but not limited to: validate and post classroom schedules, file, scan documents, and open incoming mail. Make and maintain all requisitions and purchase orders for the fiscal year. Coordinate and manage Perkins purchases, Unit Plans and Assessments for Technology programs. Serve as liaison between the Technology department to update website with new course offerings and department enrollment initiatives. Assist with training new hires on position duties and responsibilities. Show less
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Industrial Safety Training Council
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United States
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E-learning
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1 - 100 Employee
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Developer
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Jun 2021 - Jun 2022
Responsible for performing curriculum development and multimedia conversions. Develops, implements, maintains, tracks, and revises all training and multimedia programs. Designs, develops, converts, and implements training programs to the multi-media format. Prepares written scripts, outlines, objectives, and test questions for all training programs. Minimizes rework by limiting the number of bugs and editing identified finding during QA testing. Follows through on commitments to meet all deadlines for deliverables. Consistently maintains a high level of productivity and progress on scheduled assignments. Identifies efficiencies and solutions to complete assignments while accomplishing project goals. Show less
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Customer Service Team Lead
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Oct 2019 - Jun 2021
Was the direct supervisor over 12 employees in the customer service department, which included the onboarding process and thorough training of all new employees. Provided customer service to our customers at the management level, completed all required paperwork to upper management, and kept organized and complete documents.
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Badging Specialist
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May 2019 - Oct 2019
Processed proximity badging for visitors, contractors and employees who needed access to thearea I was responsible for. Kept detailed and organized documentation of all who needed badging.
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Customer Service Representative
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Dec 2015 - May 2019
Provided excellent customer service to customers, visitors, and company staff while in our office. Was responsible for the check in process for customers who were needing training classes, and routinely answered questions and problem solved via email or over the phone. Aided the account department with deposits, cash drawer management and made sure inventory was maintained. Certified information, developed reports and processed badges. Processed, monitored and tracked training records for the CBT lab and Motiva, ATLAS for distance learning and OQ Certifications. Created new client profiles, scanning documentation, and maintaining those documents for future reference. Assisted with company background checks and drug screenings Show less
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Education
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2022 - 2023
Lamar University
Bachelor of Business Administration - BBA, Business Administration and Management, General -
2022 - 2023
Lamar University
Minor, Philosophy -
2020 - 2022
Lamar Institute of Technology
Associate of Arts - AA, Business Administration and Management, General
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