Michał Zwolankiewicz

Software Tester at Mindgram
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Contact Information
us****@****om
(386) 825-5501
Location
Świerklaniec, Śląskie, Poland, PL
Languages
  • English Professional working proficiency
Skills

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Credentials

  • ISTQB Foundation Level
    ISTQB - International Software Testing Qualifications Board
    Jan, 2020
    - Nov, 2024
  • ITIL Foundation (2011)
    AXELOS Global Best Practice
    Sep, 2016
    - Nov, 2024

Experience

  • Mindgram
    • Poland
    • Mental Health Care
    • 1 - 100 Employee
    • Software Tester
      • Jun 2022 - Present

  • ABB
    • Switzerland
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • Software Tester
      • Apr 2019 - May 2022

  • ASTEK Polska
    • Poland
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Software Tester
      • Mar 2018 - Mar 2019

  • organised by Coders Lab
    • JavaScript developer: React / Front-End Development course
      • Sep 2017 - Nov 2017

      JavaScript Developer: React - Course organised by Coders Lab programming schoolTechnologies and programming languages: HTML5, CSS, Sass, JavaScript, ECMAScript6, React.js, jQuery, RWD, Ajax, Git, Fetch, Gulp, WebpackAbout this course: https://coderslab.pl/pl/javascript-developer-react JavaScript Developer: React - Course organised by Coders Lab programming schoolTechnologies and programming languages: HTML5, CSS, Sass, JavaScript, ECMAScript6, React.js, jQuery, RWD, Ajax, Git, Fetch, Gulp, WebpackAbout this course: https://coderslab.pl/pl/javascript-developer-react

  • IBM
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Incident Manager
      • May 2016 - Jul 2017

      Focal point for incident handling process ,planning, coordinating, controlling system restoration, cooperation with other processes, Communication with support teams, participation in conference calls with the customer, feedback provision, preparation, presentation and analysis of the vast variety of reports connected with multiple aspects of service delivery.

    • Service Coordinator
      • Nov 2014 - May 2016

      Acting as a single point of contact for the customer with regards to different types of ticket logging systems. Following predefined procedures connected with allocating, categorization and prioritization codes, gathering sufficient details to express customer's requests and complaints and expedite the communication proces. Communication with all levels of management. Ability to process the data, creation of report and presentation of results during weekly status meetings.

Education

  • Jagiellonian University
    Testowanie oprogramowania / Software Testing, Studia podyplomowe
    2016 - 2017
  • Coders Lab
    JavaScript developer: React / Front-End Development
    2017 - 2017
  • Krakowska Akademia im. Andrzeja Frycza-Modrzewskiego
    Master’s Degree, Law
    2007 - 2014

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