Michal Libich
Commercial Service Leader at Schindler Polska- Claim this Profile
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angielski Professional working proficiency
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polski Native or bilingual proficiency
Topline Score
Bio
Credentials
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Foundation of Leadership
Schindler GroupNov, 2022- Sep, 2024 -
Świadectwo kwalifikacyjne SEP do 1 kV (EKSPLOATACJA oraz DOZÓR)
Stowarzyszenie Elektryków Polskich (SEP)Nov, 2019- Sep, 2024
Experience
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Schindler Polska
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Poland
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Industrial Machinery Manufacturing
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100 - 200 Employee
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Commercial Service Leader
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Apr 2021 - Present
Existing Installation Department (Central Poland Office), tasks:• management EI sales process in area of operations, including offering and selling new service solutions (including IoT projects)• developing a strategy for business relationships• researching and developing new service projects• customer care by creating, developing and implementing various business solutions
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Service Leader
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Mar 2019 - Mar 2021
Existing Installation Department (South Poland Office), tasks:• management of maintenance services • supervising of the service technician team's work• developing of customer relations• managing the repair process, including offering and selling• achieving the set business and quality goals • determining the current and long-term tasks of the team• managing employee development
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Coordinator
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Jan 2018 - Feb 2019
Quality and Product Safety Department, tasks:• coordinating and supervising of the team's work• determining current and long-term tasks• responsible for the compliance of the entrusted area with a specific quality policy of the Group• responsible for claim process in New Installations Department• supervising and supporting for claim process in Existing Installations Department• supervising and analyzing the structure of warranty costs• supervising and analyzing of the quality field statistics• supervising and technical supporting in all projects carried out in Department• supervising and analyzing of all databases related with Department’s processes• preparing reports for the Group in the field of quality• technical supporting for Quality Inspectors• administrative supervision Show less
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Specialist
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Sep 2016 - Dec 2017
Quality and Product Safety Department, tasks:• responsible for claim process in New Installations Dept. and Existing Installation Dept.• analyzing the structure of warranty costs• technical supporting in two projects carried out in Department• analyzing of the quality field statistics• preparing reports for the Group in the field of quality• technical and administrative supporting for Quality Inspectors
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Specialist
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Aug 2015 - Sep 2016
Technical Department, tasks: • creating and verification technical documentation in the modernized units • supervising over conducting technical tests of the new components • issuing technical opinions • specification development • performing financial analysis of modernized units Technical Department, tasks: • creating and verification technical documentation in the modernized units • supervising over conducting technical tests of the new components • issuing technical opinions • specification development • performing financial analysis of modernized units
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Education
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2016 - 2017
University of Warsaw
Project Management -
2014 - 2015
Military University of Technology in Warsaw
Master of Science, Power Engineering -
2010 - 2014
Military University of Technology in Warsaw
Bachelor of Science, Power Engineering
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