Michall Benassayag
Chief Marketing Officer at Travaxy- Claim this Profile
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Bio
Liat Lachish Levy
I enjoyed tremendously mentoring Michall on setting up a Global marketing strategy for Travaxy, as part of the Masschallenge program for startups. Few people have the opportunity to work with someone who cares and professionally invests in their work as much as Michall does in Travaxy. She is a highly strategic and thoughtful professional with a remarkable ability to transform ideas into actions. Michall demonstrates compelling levels of passion in everything she does. I hope that our professional paths will cross again.
Liat Lachish Levy
I enjoyed tremendously mentoring Michall on setting up a Global marketing strategy for Travaxy, as part of the Masschallenge program for startups. Few people have the opportunity to work with someone who cares and professionally invests in their work as much as Michall does in Travaxy. She is a highly strategic and thoughtful professional with a remarkable ability to transform ideas into actions. Michall demonstrates compelling levels of passion in everything she does. I hope that our professional paths will cross again.
Liat Lachish Levy
I enjoyed tremendously mentoring Michall on setting up a Global marketing strategy for Travaxy, as part of the Masschallenge program for startups. Few people have the opportunity to work with someone who cares and professionally invests in their work as much as Michall does in Travaxy. She is a highly strategic and thoughtful professional with a remarkable ability to transform ideas into actions. Michall demonstrates compelling levels of passion in everything she does. I hope that our professional paths will cross again.
Liat Lachish Levy
I enjoyed tremendously mentoring Michall on setting up a Global marketing strategy for Travaxy, as part of the Masschallenge program for startups. Few people have the opportunity to work with someone who cares and professionally invests in their work as much as Michall does in Travaxy. She is a highly strategic and thoughtful professional with a remarkable ability to transform ideas into actions. Michall demonstrates compelling levels of passion in everything she does. I hope that our professional paths will cross again.
Experience
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Travaxy travel accessible
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Israel
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Leisure, Travel & Tourism
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1 - 100 Employee
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Chief Marketing Officer
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Aug 2017 - Present
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Amadeus
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Spain
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IT Services and IT Consulting
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700 & Above Employee
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Operational manager
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Jun 2009 - Aug 2017
– Leadership and Managerial responsibility of more than 20 agents that gives service to over 60% of the travel agents of the Israeli market. The position includes reorganization training & support of departments, establishing department's measurements, management processes and implementation of services processes: • Customer Relationship - Create a work environment that encourage and motivate customer service satisfaction i.e. establishing surveys, using CRM data for customer's benefits. • Restructuring the training department. • Amadeus Central Projects – improving Amadeus central strategy and goals, downloading them to ACO management and team – changing the switchboard system, merging two support teams into one, establishing customer service catalog. • Initiating new projects –Implement IT & BI solutions in order to improve customer's service experience. • Marketing – Initiation, Support, guidance and coach Marketing Manager. Campaign planning, coordinating employees. Show less
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Regional Manager
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Sep 2007 - Feb 2009
Managerial responsibility for 24 branch offices throughout the county, supervisor of 140 employees and with a sales turnover reaching into the millions of US Dollars- The position included leading company-wide procedures, improving sales tactics, expanding commercial activity, initiating ideas and assimilating corporate values: • Human Resources- Staff (employees and managers) hiring, development and enhancement, determining standardization, organizational structure modifications, development of training programs for travel agents, managers and managerial reserves, determining and approval of employee salaries, new employee induction, concern for agent welfare, employee interviews and evaluation centers. • Information systems- Initiated a series of new reports that provide a suitable response to monitoring the company’s activities. Show less
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Education
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2009 - 2010
TAFNIT
Associate’s Degree, Group Moderators Program -
2012 - 2013
Gevim
Graduate, Mediat -
1998 - 1999
Training Program, Issta Lines Co. Ltd,
Graduate, Managerial Reserves Corporate Training Program -
1985 - 1989
Tel Aviv University
BA, General Studies
Community
