Experience

SingleCase
• Czechia
• IT Services and IT Consulting
• 1 - 100 Employee
• Customer Service Specialist

  • Feb 2021 - Present


IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Mac@IBM Helpdesk

  • Jan 2019 - Dec 2020

  Technical support of mac products and IBM related services. MacOS troubleshooting, troubleshooting various IBM tools and databases via chat or phone calls in english. IT related problem solving. Technical support of mac products and IBM related services. MacOS troubleshooting, troubleshooting various IBM tools and databases via chat or phone calls in english. IT related problem solving.



Magazín Kapitál

• United States
• Online Audio and Video Media
• 1 - 100 Employee

• Chief Editor of Music Section

  • Oct 2017 - Oct 2019

  Creating content for music section of the magazine. Getting articles, contacting potential authors, managing articles. Also writing of musical related topics. Creating content for music section of the magazine. Getting articles, contacting potential authors, managing articles. Also writing of musical related topics.



Pohoda Festival

• Slovakia
• Events Services
• 1 - 100 Employee

• Dramaturgy of club stage

  • Jul 2018 - Jul 2019

  Creating event lineup for one of the stages of Pohoda festival. Creating event lineup for one of the stages of Pohoda festival.



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• TAM

  • Jun 2012 - Jul 2018

  Technical Support. Dealing with queries and troubleshooting of Amazon sellers. Working in backend, managing logistics and investigations. Technical Support. Dealing with queries and troubleshooting of Amazon sellers. Working in backend, managing logistics and investigations.



http://easterndaze.net/

• Music Journalist

  • Aug 2011 - Jul 2016

  Writing ocassional articles and reviews about central-eastern European experimental music scene. Writing ocassional articles and reviews about central-eastern European experimental music scene.



http://www.hisvoice.cz/

• Music Journalist

  • Dec 2011 - Jan 2013

  Writing reviews about latest music, mainly focused on alternative and experimental genres. Writing reviews about latest music, mainly focused on alternative and experimental genres.



Pixmania

• France
• Internet Publishing
• 100 - 200 Employee

• Customer Support

  • Aug 2009 - Nov 2011

  Customer Support Customer Support