Salesforce Developer/Tech Lead

• May 2020 - Present

Animal Health international project (US, GB, IT, CZ) of Salesforce implementation - corporate scope (Sales cloud, integrations on existing systems - US market).On track: Service Cloud and Field Service Lightning, Releasing to other countries in Europe/Australia, Sales Process improvements.

Salesforce Administrator/Developer

• Apr 2017 - Aug 2020

5x projects delivered for companies in areas: SaaS, manufacturing, luxury jewels, financial brokers and real estate development companies.Handling small development enhancements and bug fixes and provide prompt solution Managing 1 project, leads communication with the client, oversees deadlines, makes estimates of labor etc.Data Migration (Apex Data Loader) + Jitterbit Cloud Data Loader with Oracle connection.Integration Salesforce with other systems (interaction with web and web application, Clearbit) – new API development, testing in Workbench/SoapUI, test classes and test cases).Flows and new plugins, custom buttons, building reports, administration setup (profiles, users, UI, …), security settings, approval process, workflow, group/ sharing management.

Salesforce Developer

• Oct 2018 - May 2020

The goal of the project was replacement of a legacy Siebel CRM with a new Salesforce platform. Deploying and fully utilizing Salesforce is one of the fundamental building blocks of the big international Telco company new business and marketing strategy.• Part of the SCRUM team working with the German / Brazil / Indian development team• Private refinements of the more complex business topics• corporate business processes implementation into Sales Cloud lead --> contract (with renewals)• Understanding of the complex business processes followed by proper implementation for the given use case• Team support for other colleagues such as knowledge sharing (code structure, business processes)• Integration with SAP, Middleware, Security proxy, Reporting tools etc.• Salesforce best practice usage• Daily calls, meetings, regular communication in English.

Campaign Management Consultant/Developer

• Jan 2017 - Jun 2017

Testing IBM Campaign integration with IBM Watson Campaign Automation, validating database functionality in tables after installation - creating SQL queries, IBM Campaign test flowcharts, testing email campaign runs directly from IBM Campaign via WCA.Tests on Push Notifications from Watson Campaign Automation to client’s apps, integration with WCA on own custom test app.IBM Campaign – Campaigns, Flowcharts (+schedules), Offers, Session flowcharts, Campaign settingsIBM Watson Campaign Automation – databases, queries, contact lists, push notifications, email + email templates, mailings, reports

Technical Handling

• May 2016 - Dec 2016

Front Desk Receptionist

• Apr 2015 - Dec 2015