Experience

TP Vision

• Netherlands
• Computers and Electronics Manufacturing
• 500 - 600 Employee

• Senior Key Account Manager CEE

  • Aug 2020 - Present



Samsung Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Key Account Manager

  • Feb 2016 - Jul 2020

  Key Account Manager for retail Responsible for developement and management of the Mobile Segment in assigned Key Accounts. Responsibility include taking ownership of trade marketing, forecasting and business planning in Key Accounts which lead to sales target achievement and manage shared resources in the most efficient way for superior service to key customers to achieve strategic directions of the company. Key Account Manager for retail Responsible for developement and management of the Mobile Segment in assigned Key Accounts. Responsibility include taking ownership of trade marketing, forecasting and business planning in Key Accounts which lead to sales target achievement and manage shared resources in the most efficient way for superior service to key customers to achieve strategic directions of the company.



Orbico Hungary Kft. Rafinanz Orbico CZ&SK s.r.o.

• Marketing and Advertising
• 1 - 100 Employee

• Key Account Manager

  • Jul 2015 - Jan 2016

  Portfolio of brands: BRAUN (personal care), ORAL-B and Bissell Main customers: Alza, Mall Group, Parfums.cz, Pilulka.cz Close cooperation with the Procter & Gamble Main responsibilities: - To define the e-tail priorities, objectives and create a digital strategy - To define and implement go to market strategy with cross-functional teams (marketing, supply, It, sales…) -To monitor the customer experience and purchase path -To define the right online assortment across e-tails and bricks -To lead the omni-channel customer thinking, understanding how online affects offline shopping Show less



GOCLEVER

• Poland
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Country Manager for Czech Republic and Slovakia

  • Mar 2014 - Jun 2015

  - Responsible for managing all operations within a country - Taking responsibility for profit, revenue, cash and quality targets - Monthly, quarterly or annual targets for revenue, profits and cash - Producing business performance reports - Daily contact with clients - Maintenance of official webpage in local language together with Facebook fan page - Responsible for managing all operations within a country - Taking responsibility for profit, revenue, cash and quality targets - Monthly, quarterly or annual targets for revenue, profits and cash - Producing business performance reports - Daily contact with clients - Maintenance of official webpage in local language together with Facebook fan page



Samsung Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Key accounts manager

  • Jul 2010 - Feb 2014

  TELCO department Retail chains and etailers PM for mobile phones accessories (CZ and SK) - till may 2012 PM for MID (CZ) - till may 2012 TELCO department Retail chains and etailers PM for mobile phones accessories (CZ and SK) - till may 2012 PM for MID (CZ) - till may 2012



ASUS

• Taiwan
• Computer Hardware Manufacturing
• 700 & Above Employee

• Sales Specialist

  • Jun 2008 - Jul 2010

  Incentive program dealers - maintenence of program - new motivation incetives - searching for feedbacks from market - in daily touch with customers - POS and POP materials suggestions - repoting to HQ Incentive program dealers - maintenence of program - new motivation incetives - searching for feedbacks from market - in daily touch with customers - POS and POP materials suggestions - repoting to HQ



Team Trackers

• Prague

• Junior Coordinaor

  • Jul 2007 - Jun 2008

  To take telephone calls from customers calling the Contact Center To manage the escalation of a query or problem Pay or deny claims immediately Review claims for eligibility To make outgoing telephones calls to customers To log all calls on the system Communicate with internal and external clients via telephone, mail or verbally To take telephone calls from customers calling the Contact Center To manage the escalation of a query or problem Pay or deny claims immediately Review claims for eligibility To make outgoing telephones calls to customers To log all calls on the system Communicate with internal and external clients via telephone, mail or verbally