Michal Dahari
Customer Relations Manager at A.L. GROUP- Claim this Profile
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Bio
Experience
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A.L. GROUP
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Israel
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Customer Relations Manager
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May 2016 - Present
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Customer Service Team Leader
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Mar 2013 - Present
- Providing daily support to Global Customers in different queries: Engineering, Logistics, Quality Assurance, Marketing and Finance. - Correspond internally within our company's global sites and departments to monitor the Customers' requests and commitments.- Conducting Customer Satisfaction Survey analysis.- Participate in Customers' business meetings.- Provide Service support to Sales Teams.
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Account Manager
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Aug 2015 - May 2017
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Global Partnerships Manager
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Jul 2010 - Jul 2013
- Locating and developing new business opportunities for the Company. - Marketing research and support. - Participating in exhibitions to promote the Company's agenda. - Locating and developing new business opportunities for the Company. - Marketing research and support. - Participating in exhibitions to promote the Company's agenda.
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Product development manager
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Jul 2009 - Jul 2010
I was in charge of the branding and licensing department regarding all approval process of merchandise in sports, music and children’s icons. Among the business partners were: FCBarcelona, Manchester united, NBA, Beatles, Live Nation, Nickolodeon, Hit Entertainment and others. I was in charge of the branding and licensing department regarding all approval process of merchandise in sports, music and children’s icons. Among the business partners were: FCBarcelona, Manchester united, NBA, Beatles, Live Nation, Nickolodeon, Hit Entertainment and others.
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Education
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College of Management
B.A, Communications & Management