Experience

nipendo
• United States
• Software Development
• 1 - 100 Employee
• Customer Success Manager

  • Mar 2020 - Present

ABcloud Services
• India
• Mobile Computing Software Products
• Sales Manager

  • Mar 2019 - Mar 2020


Nipendo

• United States
• Software Development
• 1 - 100 Employee

• Sales Manager - Israel

  • Jun 2010 - Jul 2018

   Initiating and managing sales projects, conducting market research, leading the project from initiation through delivery.  Constructing and managing the sales department responsible for connecting customers to the system, while defining the company's products and building price lists.  Locating, recruiting and managing the sales process for new customers in Israel, Corporate and SMB customers. forming B2B large community in Israel by organizing and managing B2B Forum meetings.  Deepening the sale of existing customers, maintaining ongoing contact with senior executives.  Constructing a professional service program reinforcing customer relations and managing customer portfolios, cataloging customers according to internal business indices and decisions.  Building programs and billing tracks for existing customers.  Managing sales representatives, setting sales targets and motivating teams to meet aggressive sales goals in a competitive market, monitoring performance, constructing strategies and rewards packages.  Managing tenders in Israel including all aspects of the product and customer needs.  Forming excellent relationships with business partners (ERP system implementers and integrators).  Presenting reports and trends to the company's managers and owners. Main Accomplishments:  Leading to an increase in the Company's sales in high percentages, while recruiting strategic customers.  forming B2B large community in Israel by organizing and managing B2B Forum meetings. Show less



'Life' Computers Ltd

• United Kingdom
• IT Services and IT Consulting

• Client Portfolio Manager

  • Dec 2007 - Jun 2009

   Managing and maintaining business portfolios.  Working with store owners, distributors, business companies and end customers, conducting negotiation with the customer, pricing products comparing to competing products in the market.  Maintaining existing customers and recruiting potential customers.  Providing kind and professional service and response on any subject while meeting the Company's goals. Main Accomplishments:  Increasing the volume of hardware sale, while introducing new products into the market. Show less



Orange

• Germany
• International Trade and Development
• 1 - 100 Employee

• Personal Service Senior Manager

  • Sep 1999 - Nov 2007

   Managing client portfolios of leading business companies (over 1000 employees).  Ongoing work with senior officials in various organizations, while developing and promoting business and personal loyalty in a competitive and aggressive market.  Managing diverse projects with the client, working in collaboration with various departments.  Managing and executing sales, assimilating new products, increasing the communications package and services to the Company's customers.  Responding and solving problems to customers, handling complaints on various issues. Call Service Representative (1999-2004)  Providing kind and professional response to the company's customers.  Handling, delivering and monitoring complaints.  Monitoring and training new service representatives and training instructors. Show less