Michail Tsirtsikos

After Sales Service Specialist at Volkswagen Financial Services Greece
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Contact Information
us****@****om
(386) 825-5501
Location
Greece, GR
Languages
  • English Limited working proficiency
Skills

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Credentials

  • Certification of Insurance Advisor
    Bank of Greece
    Jan, 2012
    - Nov, 2024

Experience

  • Volkswagen Financial Services Greece
    • Greece
    • Financial Services
    • 1 - 100 Employee
    • After Sales Service Specialist
      • Mar 2020 - Present

  • Volkswagen Financial Services
    • Germany
    • Financial Services
    • 700 & Above Employee
    • After Sales
      • Mar 2018 - Present

  • Emporiki Rent _ Credicom Insurance Brokers
    • Insurance Claims Supervisor
      • Mar 2008 - Apr 2017

      Insurance and Claims Supervisor, After sales leasing Department Accident Record RegistrationProcessing File AccidentInsurance CompensationContact the Head of Fleet Insurance CompanyCommunication with related parties Preparing File for Legal Department Car Accident Legal Affair OperationCompany Representation in CourtsSupervision of a team of 4 peopleFleet management 14.000 vehicles Insurance and Claims Supervisor, After sales leasing Department Accident Record RegistrationProcessing File AccidentInsurance CompensationContact the Head of Fleet Insurance CompanyCommunication with related parties Preparing File for Legal Department Car Accident Legal Affair OperationCompany Representation in CourtsSupervision of a team of 4 peopleFleet management 14.000 vehicles

  • Europcar
    • France
    • Travel Arrangements
    • 700 & Above Employee
    • Insurance Claims Supervisor
      • Apr 2003 - Feb 2008

      Supervisor of Replacement Car Fleet – Insurance Covers – Compensation FulfilmentsCustomer Service Manager Head Of Insurance and Damage Department Europcar Fleet Cars (Long Term & Short Term RentalsSupervisor Of Insurance and Damage Department handling a team of 5 peopleResponsible for fleet insuranceRegistration and profiling said Accidents ReportsInsurance Claims ProcessingManagement of Legal Accidents Supervisor of Replacement Car Fleet – Insurance Covers – Compensation FulfilmentsCustomer Service Manager Head Of Insurance and Damage Department Europcar Fleet Cars (Long Term & Short Term RentalsSupervisor Of Insurance and Damage Department handling a team of 5 peopleResponsible for fleet insuranceRegistration and profiling said Accidents ReportsInsurance Claims ProcessingManagement of Legal Accidents

  • Autolease
    • Spain
    • Financial Services
    • 1 - 100 Employee
    • Fleet Car Manager
      • Feb 2000 - Mar 2003

      Fleet Car ManagerSupervisor of Αfter Sales and Accident DepartmentManager of Accidents Processes and Car Insurances coversContact with Insurance Companies and ExpertsAccident File ManagementInsurance Compensation Fleet Car ManagerSupervisor of Αfter Sales and Accident DepartmentManager of Accidents Processes and Car Insurances coversContact with Insurance Companies and ExpertsAccident File ManagementInsurance Compensation

  • Hertz Autohellas
    • Greece
    • Travel Arrangements
    • 100 - 200 Employee
    • Station Manager
      • Jun 1996 - Jan 2000

      Station Manager of Eastern Peloponnese Head officesCustomer service for Short term RentalsΑfter Sales Leasing Department Insurance and Damage DepartmentManagement of Accidents Processes and Car Insurances coversContact with Insurance Companies and Experts Station Manager of Eastern Peloponnese Head officesCustomer service for Short term RentalsΑfter Sales Leasing Department Insurance and Damage DepartmentManagement of Accidents Processes and Car Insurances coversContact with Insurance Companies and Experts

  • Profit Rent a Car
    • Customer Service Representative
      • May 1994 - May 1996

      Station ManagerFleet management and reservations of abroad Leasing Contracts and Customer Service Station ManagerFleet management and reservations of abroad Leasing Contracts and Customer Service

  • Swift Rent A Car
    • United Kingdom
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Officer
      • Mar 1992 - Apr 1994

      Position: Customer ServiceCar RentalsShort term Department (RAC)Car rentals – Customer Contracts – Customer Service Position: Customer ServiceCar RentalsShort term Department (RAC)Car rentals – Customer Contracts – Customer Service

Education

  • COORDINATORS ΑΕΕΚ
    Insurance Loss Adjuster & Leasing After Sales, B Field Coordinators MQL
    2019 - 2020
  • Bank of Greece
    Certification of Insurance Advisor, Insurance
    2011 - 2012

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