Michael DiMartino
Office Manager at Brownstone Real Estate, LLC.- Claim this Profile
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English Native or bilingual proficiency
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Italian Limited working proficiency
Topline Score
Bio
Experience
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Brownstone Real Estate, LLC.
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United States
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Real Estate
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1 - 100 Employee
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Office Manager
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Jul 2018 - Present
• Act in a wide variety of related and unrelated roles (front and back-office) to ensure the successful operation of my family's business.• Provide interpersonal, professional, and media-based support to a team of independent contractors to foster their professional success.• Create umbrella marketing strategies and company policy for the team that provides a strong framework while allowing for individuality in adaptation and execution.• Guide innovation that predicts future needs and problems, while approaching unforeseen concerns with professionalism and creative adaptability.• Fulfill the roles of all office support staff during any lapses to ensure that the team of independent contractors has needs met in a timely fashion.• Actively and passively evaluate the workplace satisfaction of the team of independent contractors and provide an engaged, consistent, quick-response approach to concerns and questions.• Address service complaints and negative feedback from customers and clients with professional clarity to achieve customer and client satisfaction, as well as ensure the team of independent contractors understands and learns from shortcomings to prevent recurrence. Show less
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Licensed Real Estate Salesperson
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Jun 2017 - Present
• Engage with customers and clients during pitches, property viewings, contract negotiations, and contract executions.• Strategize the marketing and advertising for the rental and sale of residential and commercial properties.• Form lasting relationships with clients and customers to achieve repeat business and positive, word-of-mouth recommendations.
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Brownstone Real Estate, LLC.
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United States
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Real Estate
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1 - 100 Employee
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Administrative Assistant
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May 2016 - Sep 2016
• Greet customers and clients, manage agent’s schedules, and create time-saving digitized forms in AdobeSign and DocuSign. • Maintain the company website, telephone and email correspondence, and social media on a daily basis. • Organize the office space and assist agents in organizing their business practices using Microsoft. • Greet customers and clients, manage agent’s schedules, and create time-saving digitized forms in AdobeSign and DocuSign. • Maintain the company website, telephone and email correspondence, and social media on a daily basis. • Organize the office space and assist agents in organizing their business practices using Microsoft.
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McLean Hospital
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United States
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Mental Health Care
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700 & Above Employee
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Volunteer
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Jan 2016 - May 2016
• Greeting visitors at the McLean Hospital and answering basic questions • Assisting patients, family, and visitors in navigating the Hospital’s grounds • Connecting patients, family, and visitors to members of the Hospital’s staff with whom they have appointments, meetings, conferences, etc... • Directing individuals to staff who are suited to answer specific questions • Assisting staff and administrators with any matters in which they request additional help • Greeting visitors at the McLean Hospital and answering basic questions • Assisting patients, family, and visitors in navigating the Hospital’s grounds • Connecting patients, family, and visitors to members of the Hospital’s staff with whom they have appointments, meetings, conferences, etc... • Directing individuals to staff who are suited to answer specific questions • Assisting staff and administrators with any matters in which they request additional help
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BC Backgrounds (Undergraduate Government of Boston College)
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Boston College, Boston MA, USA
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Discussion Facilitator (Extracurricular)
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Sep 2015 - May 2016
• Facilitated group discussion about students’ personal issues of diversity on campus • Created an environment where students felt comfortable sharing experiences of prejudice • Organized weekly presentations on different diversity issues • Facilitated group discussion about students’ personal issues of diversity on campus • Created an environment where students felt comfortable sharing experiences of prejudice • Organized weekly presentations on different diversity issues
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BC Chats (Undergraduate Government of Boston College)
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Boston College, Boston MA, USA
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Peer Mental Health Counselor
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Sep 2015 - May 2016
• Underwent training by Boston College Clinical Psychologists to counsel other students • Met weekly with peers who requested to speak with a counselor about personal issues • Served as an active listener, who was engaged, supportive, and fully present to my peers • Underwent training by Boston College Clinical Psychologists to counsel other students • Met weekly with peers who requested to speak with a counselor about personal issues • Served as an active listener, who was engaged, supportive, and fully present to my peers
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Park Slope Day Camp
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Head Counselor
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Jun 2014 - Aug 2014
• Responsible for overseeing the well-being of up to 15 campers per week • Served as point of contact between parents and administrators • Organized activities, created schedules, and oversaw daily events • Interacted with directors during monthly reviews and for personal feedback • Responsible for overseeing the well-being of up to 15 campers per week • Served as point of contact between parents and administrators • Organized activities, created schedules, and oversaw daily events • Interacted with directors during monthly reviews and for personal feedback
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Education
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Boston College
Bachelor’s Degree, English (w/ Creative Writing) | Bachelor's Degree, Applied Psychology and Human Development -
Pratt Institute
Photography and Digital Imaging -
University of Sussex
Postgraduate Certificate, Experimental Psychology -
University of Sussex
Study Abroad, English and Psychology -
Xavier High School
High School