Michael Umoren
CLIENT ACCOUNT MANAGER – CLEARING, FORWARDING & LOGISTICS at Esslibra Limited- Claim this Profile
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Bio
LinkedIn User
I had the pleasure of managing Michael at Esslibra limited, where he worked as an Operations Executive, Customer Support Lead and Social Media Admin. Michael handled some of the most dynamic Shipping line accounts, contributing greatly to the rapid growth of the company with his keen eye for detail, and strong relationship management skills. Michael is incredibly reliable, a quick learner and an asset to every team he worked with. During my time, I was most impressed by his ability to quickly understand complex processes, and his willingness to go the extra mile to fulfil his duties. A great example is how he leveraged novel Shipping Line tracking systems to ensure high levels of data accuracy for his reports. Michael is also interested in Marketing and social impact. An interest the company enjoyed as he submitted impressive CSR proposals and continues to sharpen his marketing skills. Possessing a robust, highly valuable set of skills, I believe Michael is a fine asset for any company, and I am excited to see everything he accomplishes. I wholeheartedly recommend Michael for every/any role he's interested in.
Anita (Moses) Oluwayemi MCIPM,MNIM
Customer Service
Abayomi Onatunde (MSc, MTM, MBA, MLSCM, FIMC, CMC, B.Sc)
Mike is a great team player and has a zero error rate performance. An absolute team player who you don't have to keep reviewing task assigned to him. Mike is an asset to any team and organization. Watch out for this guy
LinkedIn User
I had the pleasure of managing Michael at Esslibra limited, where he worked as an Operations Executive, Customer Support Lead and Social Media Admin. Michael handled some of the most dynamic Shipping line accounts, contributing greatly to the rapid growth of the company with his keen eye for detail, and strong relationship management skills. Michael is incredibly reliable, a quick learner and an asset to every team he worked with. During my time, I was most impressed by his ability to quickly understand complex processes, and his willingness to go the extra mile to fulfil his duties. A great example is how he leveraged novel Shipping Line tracking systems to ensure high levels of data accuracy for his reports. Michael is also interested in Marketing and social impact. An interest the company enjoyed as he submitted impressive CSR proposals and continues to sharpen his marketing skills. Possessing a robust, highly valuable set of skills, I believe Michael is a fine asset for any company, and I am excited to see everything he accomplishes. I wholeheartedly recommend Michael for every/any role he's interested in.
Anita (Moses) Oluwayemi MCIPM,MNIM
Customer Service
Abayomi Onatunde (MSc, MTM, MBA, MLSCM, FIMC, CMC, B.Sc)
Mike is a great team player and has a zero error rate performance. An absolute team player who you don't have to keep reviewing task assigned to him. Mike is an asset to any team and organization. Watch out for this guy
LinkedIn User
I had the pleasure of managing Michael at Esslibra limited, where he worked as an Operations Executive, Customer Support Lead and Social Media Admin. Michael handled some of the most dynamic Shipping line accounts, contributing greatly to the rapid growth of the company with his keen eye for detail, and strong relationship management skills. Michael is incredibly reliable, a quick learner and an asset to every team he worked with. During my time, I was most impressed by his ability to quickly understand complex processes, and his willingness to go the extra mile to fulfil his duties. A great example is how he leveraged novel Shipping Line tracking systems to ensure high levels of data accuracy for his reports. Michael is also interested in Marketing and social impact. An interest the company enjoyed as he submitted impressive CSR proposals and continues to sharpen his marketing skills. Possessing a robust, highly valuable set of skills, I believe Michael is a fine asset for any company, and I am excited to see everything he accomplishes. I wholeheartedly recommend Michael for every/any role he's interested in.
Anita (Moses) Oluwayemi MCIPM,MNIM
Customer Service
Abayomi Onatunde (MSc, MTM, MBA, MLSCM, FIMC, CMC, B.Sc)
Mike is a great team player and has a zero error rate performance. An absolute team player who you don't have to keep reviewing task assigned to him. Mike is an asset to any team and organization. Watch out for this guy
LinkedIn User
I had the pleasure of managing Michael at Esslibra limited, where he worked as an Operations Executive, Customer Support Lead and Social Media Admin. Michael handled some of the most dynamic Shipping line accounts, contributing greatly to the rapid growth of the company with his keen eye for detail, and strong relationship management skills. Michael is incredibly reliable, a quick learner and an asset to every team he worked with. During my time, I was most impressed by his ability to quickly understand complex processes, and his willingness to go the extra mile to fulfil his duties. A great example is how he leveraged novel Shipping Line tracking systems to ensure high levels of data accuracy for his reports. Michael is also interested in Marketing and social impact. An interest the company enjoyed as he submitted impressive CSR proposals and continues to sharpen his marketing skills. Possessing a robust, highly valuable set of skills, I believe Michael is a fine asset for any company, and I am excited to see everything he accomplishes. I wholeheartedly recommend Michael for every/any role he's interested in.
Anita (Moses) Oluwayemi MCIPM,MNIM
Customer Service
Abayomi Onatunde (MSc, MTM, MBA, MLSCM, FIMC, CMC, B.Sc)
Mike is a great team player and has a zero error rate performance. An absolute team player who you don't have to keep reviewing task assigned to him. Mike is an asset to any team and organization. Watch out for this guy
Credentials
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Project Management Foundations: Budgets
LinkedInJul, 2023- Nov, 2024 -
Project Management Skills for Leaders
LinkedInJul, 2023- Nov, 2024
Experience
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Esslibra Limited
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Nigeria
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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CLIENT ACCOUNT MANAGER – CLEARING, FORWARDING & LOGISTICS
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Jul 2022 - Present
Handler for ARCELORMITTAL PROJECTS OIL AND GAS NIG LTD, MAERSK INTERMODAL, CMA INTERMODAL, V-LOGIC CLEARING AND FORWARDING, METAL RECYCLING INDUSTRIES.• Receiving Client instructions and liaising with the organization’s management to ensure alignment per customer needs vis-à-vis commercial Rates.• Receiving and Sorting Shipping documents from Clients for Clearing jobs• Co-ordinate with field agents; monitoring closely every step to ensure timely clearing of consignments.• Receive TDOs of already cleared consignments.• Coordinate evacuation of cleared consignments from the port to ESSLIBRA Ikorodu base where applicable• Planning onward delivery of evacuated consignments to Client warehouse• Coordinate with transport team per allocation of units for delivery with available Trucks• Track deliveries to warehouse and ensure prompt return of Shipping line equipment.• Ensuring timely submission of Clearing ECDs and relevant documents to clients Show less
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GATE OPERATIONS – TEAM LEAD
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Sep 2021 - Present
Assisting the Gate Manager in the daily activities of the department• Assists in the Coordination of Gate Operations, follow given directive/Initiate decisions on control/access and permission to trucks coming into the terminal to load Empties/Laden upon confirmation and approval.• Handling communications involving release of Empty containers to shippers, Handles liners request, and correspondences as regards stock position• Supervise activities of Manual Data Entry clerks, vetting their report and ensuring the correctness of data entry on TOS. Reviewing daily record of inventory and TOS daily transaction vis a vis manual recording by manual data entry clerks.• Perform other duties as assigned. Show less
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CUSTOMER SUPPORT PERSONNEL
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Jun 2021 - Present
• Handling General Inquiries from Customers [Clearing Agents, Importers, etc.]• Ensuring that Invoice and Receipt Requests via emails are effectively and efficiently attended.
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SHIPPING Line Account Manager
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Jun 2021 - Present
Handler for COSCO SHIPPING, ZIM/GOLDSTAR(LANSAL) and OCEAN NETWORK EXPRESS• Taking Stock of units that gate-in and out of the Terminal• Communication of daily stock position to the Shipping lines• Maintaining a balance between the client expectations and the organization’s policy• Coordinating with the field operations team to ensure that all units loaded out arrive at destination. • Anticipating and Identifying hurdles while moving units and ensuring that effective and efficient Solution is proffered. Show less
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Operations Executive
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Apr 2021 - Present
• General gate operations• Manual Documentation of Containers gating in/out of the terminal• Gate-in/ Gate-Out Upload; Terminal Operating system Handler• Container tracking• Issuing Equipment Interchange Reports for unit Movement• Pre-advise of units for all Shipping Line to the Port
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IKOYI-OBALENDE LCDA
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Lagos, Nigeria
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Administrative Assistant
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Mar 2020 - Feb 2021
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Personal Assistant
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Aug 2019 - Nov 2019
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Dynamic School
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Lagos, Nigeria
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Classroom Teacher
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Nov 2010 - Sep 2011
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Education
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2020 - 2021
Advertising Practitioners council of Nigeria
Professional Diploma in Advertising(PDA), Mass Communication, Media and Advertisement, Marketing -
University of Uyo
Bachelor's degree, Sociology and Anthropology
Community
