Michael Tesauro

Customer Service Coordinator at Holderness & Bourne
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Business Analytics: Marketing Data
    LinkedIn
    Feb, 2021
    - Sep, 2024
  • Power BI Top Skills
    LinkedIn
    Feb, 2021
    - Sep, 2024
  • Using Power BI with Excel
    LinkedIn
    Jan, 2021
    - Sep, 2024

Experience

  • Holderness & Bourne
    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Customer Service Coordinator
      • Jun 2022 - Present
  • lululemon
    • Canada
    • Retail
    • 700 & Above Employee
    • Educator
      • Nov 2021 - Aug 2022
  • Robelle Industries
    • United States
    • Wholesale
    • 1 - 100 Employee
    • Marketing Coordinator
      • May 2021 - Jun 2022
  • Talbots
    • United States
    • Retail
    • 700 & Above Employee
    • Summer Intern – Store Operations
      • Jul 2020 - Jul 2020

      • Created FAQ document for an associate resource guide • Analyzed comments and problems from store associates • Completed daily reports of store appointments and staffing • Forecasted the future of retail industry trends to executive team • Created FAQ document for an associate resource guide • Analyzed comments and problems from store associates • Completed daily reports of store appointments and staffing • Forecasted the future of retail industry trends to executive team

    • Warehouse Associate
      • Jun 2019 - Jul 2020

      • Provided daily hands-on support for the Shipping Department • Received and unpacked materials and supplies upon arrival • Assembled orders and prepared goods for shipment • Provided daily hands-on support for the Shipping Department • Received and unpacked materials and supplies upon arrival • Assembled orders and prepared goods for shipment

  • Golfers Warehouse
    • United States
    • Retail Apparel and Fashion
    • Cashier
      • Jun 2018 - Jan 2019

      • Suggested and implemented floor set rotations • Maintained and restocked inventory • Used customer services skills to enhance customer experience • Operated computerized cash register system • Suggested and implemented floor set rotations • Maintained and restocked inventory • Used customer services skills to enhance customer experience • Operated computerized cash register system

  • Legit Lacrosse
    • Lead Sales Associate
      • Jun 2016 - Aug 2018

      • Key Holder – Opened and Closed the Store • Maintained and restocked inventory • Provided customer service • Operated computerized cash register system • Key Holder – Opened and Closed the Store • Maintained and restocked inventory • Provided customer service • Operated computerized cash register system

Education

  • High Point University
    B.S.B.A., Marketing, Business Major
    2017 - 2021
  • Thayer Academy
    2014 - 2017

Community

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