Michael (Vinny) T.
Lead Solutions Engineer at FireHydrant- Claim this Profile
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Bio
Credentials
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Springboard UX Design
SpringboardApr, 2019- Nov, 2024
Experience
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FireHydrant
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United States
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Software Development
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1 - 100 Employee
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Lead Solutions Engineer
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Feb 2023 - Present
In addition to the below, my work as Lead Solutions Engineer involves:- Complete ownership of competitive intelligence and analysis- Custom development and revision of external community assets, documentation + docs website, and resources- Maintenance of internal documents such as wikis, knowledge bases, documentation, and more- Participation and support in cross-company projects - post-sales support & onboarding calls, product & design feedback sessions, marketing feedback sessions Show less
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Senior Solutions Engineer
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Feb 2022 - Jan 2023
FireHydrant is the incident response platform for every developer. From automating toil with Runbooks to tracking services and owners via Service Catalog, FireHydrant helps streamline incident response from the first page through the completion of the retrospective.My responsibilities and work at FireHydrant involve:- Driving customer POVs, development of custom solutions, and technical guidance for prospects- Competitive analysis of other tools in the Incident Management space- Facilitating customer feedback and influencing product roadmap Show less
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Twilio
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United States
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Software Development
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700 & Above Employee
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Solutions Engineer
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Jun 2021 - Jan 2022
Twilio is a SaaS platform offering API and developer tools to fuel the future of communications. My work and accolades as a Solutions Engineer include: - Partnering with account executives to discover, demo, and ultimately drive sales with customers - Enabling sales partners by answering technical questions and hosting enablement sessions - Analysis of project performance through the use of Salesforce reports and dashboards - Multiple recognitions for embodying Twilio's Magic Value, "Empower Others" - Runner-up team in our Owlpalooza Hackathon group Show less
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CircleCI
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United States
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Software Development
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300 - 400 Employee
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Senior Solutions Engineer
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Sep 2020 - May 2021
$2.3m, 116 closed-won deals. On top of everything listed previously, my work as Senior SE now also includes:- Mentoring & onboarding of new team members- Cross-functional collaboration and projects with Marketing, BizDev, Product, Sales Development, Design, and leadership teams- Continual updates to ecosystem, including example projects, tools, and documentation- In-depth analysis and research of the entire industry, including customers, prospects, and competitors
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Solutions Engineer
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Mar 2019 - Aug 2020
CircleCI is a Continuous Integration tool that empowers developers to push better code, faster. I function as the technical side of the sales cycle, which includes:- Technical sales and technical support for prospective customers- Delivering demonstrations and Proofs-of-Concept of product- Networking with the community at conferences to understand their needs, issues- Research and investigation of market trends and competitor tools- Creating and delivering technical content including blog posts, webinars, and workshops Show less
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Data Ductus
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Sweden
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IT Services and IT Consulting
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100 - 200 Employee
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Software Engineer
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Jun 2017 - Mar 2019
On top of previously listed items, after my promotion to Software Engineer, my responsibilities also included the following:- Increasing team productivity by automating development processes from setup to deployment with Docker, CircleCI, Ansible, Jenkins, Terraform, and/or AWS- Organizing and managing tasks as scrum master
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Junior Software Engineer
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Jun 2016 - May 2017
Data Ductus is an IT consultancy specializing in network orchestration & automation as well as IoT system design. My work as a Jr. Engineer at Data Ductus involved all of the following:- Reducing lead time of network changes for enterprise telecoms by designing back-end services using Java, Python, Yang, XML/Xpath, Bash, Cisco NSO, and various libraries- Visualizing the Data Ductus brand through various multimedia including posters, brochures, technical presentations, and videos using Adobe and Microsoft products Show less
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Colorado State University
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United States
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Higher Education
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700 & Above Employee
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Social Media Assistant
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Sep 2014 - May 2016
At the CSU ECE Department, I worked as a social media spokesperson to help engage students and deliver important information from the department. My work included: - Increasing student engagement and sense of community through the creation of "Study Nights" and other hosted events - Boosting the number of likes and engagements on Facebook from a few hundred to nearly a thousand At the CSU ECE Department, I worked as a social media spokesperson to help engage students and deliver important information from the department. My work included: - Increasing student engagement and sense of community through the creation of "Study Nights" and other hosted events - Boosting the number of likes and engagements on Facebook from a few hundred to nearly a thousand
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Total Benchmark Solution, LLC
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Software Development Intern
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Nov 2015 - Apr 2016
Total Benchmark Solution (now Kaufman, Hall, and Associates, LLC.) is a software company specializing in clinical healthcare analytics and benchmarking. My work here involved: - Improving customer experience through development and patching bugs on the web application using MVC architecture, PHP, MySQL, and HTML/Javascript Total Benchmark Solution (now Kaufman, Hall, and Associates, LLC.) is a software company specializing in clinical healthcare analytics and benchmarking. My work here involved: - Improving customer experience through development and patching bugs on the web application using MVC architecture, PHP, MySQL, and HTML/Javascript
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BIT Systems
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IT Services and IT Consulting
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200 - 300 Employee
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Software Engineering Intern, R&D
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May 2015 - Aug 2015
Bit Systems is a company specializing in signal processing, sensor development, software, and R&D, among other things. My work as an intern in the R&D department involved: - Innovating an SOS function for special agents by developing a custom gesture matching application for Android & Android Wear - Optimizing functionality and performance of an asset-tracking web application using Java, HTML, CSS, and Javascript Bit Systems is a company specializing in signal processing, sensor development, software, and R&D, among other things. My work as an intern in the R&D department involved: - Innovating an SOS function for special agents by developing a custom gesture matching application for Android & Android Wear - Optimizing functionality and performance of an asset-tracking web application using Java, HTML, CSS, and Javascript
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Community Financial Credit Union (CO)
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United States
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Banking
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1 - 100 Employee
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Social Media Spokesperson
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Aug 2012 - May 2015
CFCU (now Blue Federal Credit Union) is a Colorado credit union. My work as a Social Media Spokesperson involved:- Creation and maintenance of videos and blog posts teaching about money management and good spending habits, primarily directed at teenagers and college-aged students- Attendance and representation at community events
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Teller
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May 2013 - Aug 2013
CFCU (Now Blue Federal Credit Union) is a Colorado credit union. My work as a teller involved:- Providing service for credit union members, from checking balances, depositing / withdrawing money, issuing cashier's checks, and a variety of other services.
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ClickFox
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Denver, CO
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Software Engineering Intern, R&D
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May 2014 - Aug 2014
ClickFox is a software company specializing in customer journey analytics to help businesses optimize and understand how clients use their services. My work here included: - Boosting speed of analytics queries by migrating Greenplum codebase to using Java, Hadoop MapReduce, and HiveQL/PostgreSQL ClickFox is a software company specializing in customer journey analytics to help businesses optimize and understand how clients use their services. My work here included: - Boosting speed of analytics queries by migrating Greenplum codebase to using Java, Hadoop MapReduce, and HiveQL/PostgreSQL
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Roundsman / Utility Guy (U.G.)
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Aug 2012 - Aug 2013
- Bar-back- Table-bussing- Food prep- Dishwashing
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Dishwasher
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Mar 2012 - Aug 2012
- Dishwashing- Ingredient prep- Table-bussing- General cleaning
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Mountainside Medical Colorado, LLC
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United States
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Medical Equipment Manufacturing
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1 - 100 Employee
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Operations Intern
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May 2012 - Aug 2012
- Excel Macro development for parsing factory reports - Electronic and physical file sorting - Factory work, device cleaning - Excel Macro development for parsing factory reports - Electronic and physical file sorting - Factory work, device cleaning
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Crosstrees Medical Inc.
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Biotechnology
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Intern
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Jun 2011 - Aug 2011
- Lab testing - Cement mixing - Pull Testing - Lab testing - Cement mixing - Pull Testing
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Education
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2012 - 2017
Colorado State University
Bachelor’s Degree, Computer Engineering, Minor in Computer Science
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