Experience

Accretive Technology Group

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Software Development Engineer II

  • Jun 2023 - Present

  - State Management: Refactored substantial portions of client and server state, resulting in increased user engagement and improved performance.- Process Optimization: Drove improvements to processes and accountability within the team, resulting in enhanced efficiency and productivity.- Architectural Enhancements: Contributed to large-scale architectural improvements, reducing rerenders and optimizing state management to enhance overall platform performance.- SEO Enhancements: Implemented endpoints to support dynamic page creation for SEO improvements, resulting in increased organic traffic and higher search engine rankings.- API Gateway Implementation: Established organizational patterns for the implementation of API gateways, enabling seamless integration with external systems and enhancing overall system scalability. Show less

• Software Development Engineer I

  • Jul 2022 - Jun 2023

  - Substantially redesigned and reimplemented earnings reporting used by creators to review, track, and make improvements to incoming revenue. Includes porting of existing features from legacy PHP site to a modern React frontend, redesign of data visualizations, and improvements to data organization and layout.- Worked with my team to design and implement microservices responsible for recording and serving earnings data.- Developed updated process and documentation for new partner onboarding and designed and implemented internal tooling to support the improved onboarding experience. Reduced setup time from over a month of Dev work per new customer to less than 2 days. Show less

• Quality Assurance Engineer II

  • Oct 2020 - Jun 2022

  - Planned, coordinated, and drove major API migration for all third party consumers of public endpoint.- Developed Manual Testing platform for streaming video client and accompanying dependent APIs- Drove org-wide process improvements, establishing documentation best practices and style guides, standards for document review, and common templates for documentation.- Planned and delivered numerous testing efforts, including validation of a refactor of live streaming client from PHP to React, PHP 5.6 to 7.3 migration of APIs, and rebuild of Customer Facing account management portal in React.- Developed API testing tools to be utilized in Blackbox testing efforts, allowing for cross team coordination on test efforts without substantial setup and education. Show less



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Technical Program Manager

  • Oct 2018 - May 2020

  - Led project to develop a new retail associate tools application and to deploy that application to new hardware across a physical retail network (Using: Airwatch, Android, Zebra Devices, Cordova)- Helped onboard international physical retail businesses onto new inventory management platform.- Helped drive efforts to standardize and platformize physical retail inventory management systems.- Developed processes to guide engagement between my team and international development teams, in order to identify development risks, mitigate OE burden, establish clear escalation paths, and ensure the continued health of our service architecture Show less

• Quality Assurance Engineer II

  • Nov 2017 - Oct 2018

  - Guided testing strategy across multiple teams- Implemented UI Automation within the development pipeline, removing the need for weekly regression testing- Oversaw QA for new device/platform/application launch for retail operations- Developed on-device automation for on-site testing of associate devices in new store locations, saving a day of man-effort per new retail location.

• Quality Assurance Engineer

  • Feb 2016 - Nov 2017

  - Created and managed test plans across multiple products- Led and managed device migration and new feature implementations across multiple teams- Assembled, ran, and created accurate reporting for test runs- Expanded automation framework and implemented UI automation of test suites- Created tools and scripts to automate latency, load, and other non-functional testing; reducing test effort and cost for future releases.- Helped to establish testing SOP and release cadence for a new team - Utilized black box, gray box, and white box testing techniques Show less



Experis (Microsoft Reserves)

• QA: Test Associate 2 (Lead)

  • Aug 2015 - Feb 2016

  Minecraft for Hololens (January 2016 - February 2016)- Excelled in Black Box Testing; finding, documenting and reporting bugs, errors, interoperability flaws and other issues in a development environment utilizing Agile Methodologies.- Adept in Boundary testing, state testing, establishing equivalency classes, and other methodologies in test.- Demonstrated methodical, detail-oriented and thorough approach, exceeding goals set as regards bug count and analysis.- Interfaced with developers to reduce confusion and increase productivity.Team Lead – Unannounced Hololens Project (July 2015 – January 2016)- Managed team members and prepare daily reports- Conducted Black Box Testing and reviewed and prepared Test Cases- Maintained experimental hardware, ran premade scripts, programmed tools and scripts to assist in future testing Show less

• QA: Test Associate 1

  • May 2015 - Aug 2015

  Xbox Music and Video (June 2015 – July 2015)- Thoroughly tested UI interaction, deep linking, and both purchase and rental online commercial transactions on multiple hardware platformsXbox App for Windows 10, Smartglass, and TV Tuner (May 2015 – June 2015)- Flashed and tested software intended for 8 different platforms- Developed and edited test cases to address testing new features in Windows 10’s game streaming feature



University of Georgia Business Law Practicum

• Legal Consultant

  • Jan 2014 - May 2014

  Worked with a team of law students advising entrepreneurs and early-stage start-up companies. - Conducted legal research - Drafted operating agreements, leases, membership agreements, waivers, and other agreements. - Investigated and advised on corporate governance issues. - Responsible for information gathering, including interviewing similar businesses delivering advice, both legal and non-legal. Worked with a team of law students advising entrepreneurs and early-stage start-up companies. - Conducted legal research - Drafted operating agreements, leases, membership agreements, waivers, and other agreements. - Investigated and advised on corporate governance issues. - Responsible for information gathering, including interviewing similar businesses delivering advice, both legal and non-legal.



Hargray Communications

• United States
• Telecommunications
• 700 & Above Employee

• Summer Associate

  • Jun 2013 - Jul 2013

  - Created working term sheet for Corporate Credit Agreement. - Conducted legal research on employment law issues. - Drafted and reviewed contracts, ranging in scope from independent contractor agreements to service agreement with large corporate customers. - Analyzed contract language in order to advise optimal courses of action. - Created working term sheet for Corporate Credit Agreement. - Conducted legal research on employment law issues. - Drafted and reviewed contracts, ranging in scope from independent contractor agreements to service agreement with large corporate customers. - Analyzed contract language in order to advise optimal courses of action.



Athens Student Business Services

• Scribe

  • Jan 2011 - Aug 2011

  Transcribed, quickly and accurately, a wide variety of communications, specifically focused on the insurance industry. Transcribed, quickly and accurately, a wide variety of communications, specifically focused on the insurance industry.



Borders

• Belgium
• Online Audio and Video Media

• Bookseller

  • Nov 2010 - Jan 2011

  Provided a positive, customer centric experience. Provided a positive, customer centric experience.



Solomon Law Group, LLC

• United States
• Law Practice
• 1 - 100 Employee

• Law Clerk

  • 2009 - 2009

  - Conducted legal research for civil proceedings. - Facilitated collections through research of potential assets and former client location. - Reviewed, edited, and optimized document templates for common motions, pleadings, and other documents. - Conducted research and gathered information for potential class action suit. - Conducted legal research for civil proceedings. - Facilitated collections through research of potential assets and former client location. - Reviewed, edited, and optimized document templates for common motions, pleadings, and other documents. - Conducted research and gathered information for potential class action suit.