Experience

Tango Technology

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Co-Founder

  • Aug 2021 - Present

  Tango Technology helps government entities, court systems and corporations engage with their customers via an AI-driven asynchronous messaging experiences. As a Google Partner, we specialize in developing an A.I. conversational channel to engage the public directly with your entity/business on Google Search and Maps through our automated smart communication platform and Business Messages. Tango Technology helps government entities, court systems and corporations engage with their customers via an AI-driven asynchronous messaging experiences. As a Google Partner, we specialize in developing an A.I. conversational channel to engage the public directly with your entity/business on Google Search and Maps through our automated smart communication platform and Business Messages.



GoHealth Urgent Care

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Online Experience Development Manager

  • Aug 2019 - Aug 2021

  Responsible for implementing effective technical solutions based on business and marketing goals, helping shape how users interact with our web properties. Responsible for implementing effective technical solutions based on business and marketing goals, helping shape how users interact with our web properties.



North Carolina Administrative Office of the Courts

• United States
• Government Administration
• 700 & Above Employee

• DevOps Manager (Contractor)

  • Jun 2018 - Aug 2019

  Effectively and efficiently bring automation to testing pipelines, release management, environment management (AWS / VM) and application management with an internal and external agile software development teams and the Courts mission-critical applications. Hands-on team lead responsible for the overall success of complex technical projects.• Contribute technically to projects by taking on and completing key deliverables.• Help the team coordinate dependences across other projects and products through active partnerships with other teams and functions.• Work with the team to ensure that tasks are completed.• Take responsibility for the overall planning, execution and success of complex technical projects.• Oversee build, release, configuration and change management.• Tech stack: Git, Jenkins, Linux, AWS Cloud, Drupal 7/8, PHP, JS, HTML, CSS and Angular. Show less

• IT Project Manager / Developer (Contractor)

  • Nov 2015 - Jun 2018

  Responsible for developing and managing including cost, time and scope for the complete life-cycle development of court technology projects, while remaining aligned with strategy, commitments and goals of the Judicial Branch. In addition, developed website functionality and configuration of server environments.• Manage multiple technology projects including timeline, budget, team lead, monitor progress and report to stakeholders. • Manage budgets ranging from $500K to $5 million.• Provide high-level project schedule in addition to a detailed project plan that will include costestimates, timeline, and deliverables• Manage the selection of a vendor and that vendor’s work• Oversee complete agile software development life-cycle (SDLC) • Built relationships with internal and external stakeholders to achieve a common goal of project success • Present project updates to executive staff and elected officials via in-person and/or virtual meetingsHIGHLIGHTS:√ Technical project manager / developer of multiple court technology initiatives including Drupal 8 public portal (NCcourts.gov)√ Lead of migration of intranet from Drupal 7 to Drupal 8√ Launched foundational Amazon Web Services (AWS) cloud-based web infrastructure √ Implemented digital style guide and governance to ensure consistency throughout all web services√ Advanced the use of technology within the Judicial Branch to steer the internal culture toward efficiency Show less



North Carolina Department of Health and Human Services

• Web Project Manager

  • Jan 2014 - Nov 2015

  Lead the effort to transform the Department's websites - responsible for pushing the web presence of an $18 billion government agency to the cutting edge. As an integral part of the Communications and Marketing team - lead the team of web managers to execute priorities to achieve the Department's marketing and outreach goals. • Managed multiple technology projects including timeline, budget, team lead, monitored progress and reported to stakeholders. • Responsible for the planning, design, development and roll out of a new Agency-wide website, including coordinating with staff in multiple divisions, other State agencies and multiple vendors. • Lead the work unit in completing long term and strategic technical goals as defined by the Communications Director and the Secretary. • Developed Department's privacy and accessibility policies that were adapted by the State of North Carolina. • Drupal, PHP, JavaScript, HTML, CSS web development HIGHLIGHTS: √ Project manager of complete Drupal redesign of Department's website including content audit, vendor selection, design, development, testing and successful launch. √ Implemented design standard to ensure Section 508 and WCAG 2.0 compliance. √ Developed multiple required North Carolina General Assembly websites including 150B-21.3A (Periodic Review of Existing Rules) and HB834 (Transparency in Health Care Costs) Show less



GXS

• United States
• IT Services and IT Consulting
• 500 - 600 Employee

• Technology Programs Manager

  • Mar 2013 - Dec 2013

  Responsible for web development and systems administration activities related to GXS's portfolio of 40+ global sites and microsites. Key initiatives include web strategy to identify the best way to maximize performance, security, reliability and manageability of our sites. Additionally, working to optimize our use of enterprise content management system, researching best practices, use of technology to improve lead generation and management of regional webmasters. • Team lead of web department and manager of 10+ global webmasters. • LAMP (Linux, Apache, MySQL, PHP) product development • Create wireframes and UI mockups • Develop corporate web/technology strategy • Integrate SaaS marketing automation solution • Manager of global webmasters HIGHLIGHTS: √ Redesigned multiple websites to implement responsive design and improved UX and marketing automation to increase qualified lead generation. √ Developed global web development standards and procedures. Show less



BCBSNC (Contractor)

• Web Accessibility Analyst

  • Aug 2012 - Mar 2013

  Conduct assessments / ongoing accessibility audits and provide remediation recommendations and support to ensure BCBSNC external-facing web sites and applications are compliant with all required government standards. Section 508 Subject Matter Expert. • Develop and document internal processes for web design, development, and testing to ensure compliance • Conduct in-depth Section 508 assessments via manual reviews and using automated test tools and assistive technologies (JAWS, VoiceOver, NVDA) • Compile reports concerning failures in Section 508 compliance and ways to remediate • Provide expert advice to web dev/UI teams on web technologies and interactions with assistive technology • Provide consultative support across the company for accessibility compliance information HIGHLIGHTS: √ Audited external websites and worked with web and UI developers to resolve all Section 508 compliances issues by year end per corporate directive. √ Developing corporate-wide web standards. Show less



GlaxoSmithKline (Contractor)

• Web Delivery Lead

  • Mar 2012 - Aug 2012

  Delivery lead supporting marketing unit of GSK. Responsible managing the websites (desktop and mobile) that represent the various brands and campaigns. Work with Marketing teams, outside creative agencies, BAs, onsite and off shore developers as well as GSK's legal. • Worked with outside agencies to review and approve website design (wireframes, mockups) and to enforce GSK best practices. • Managed total website build phase including working with onsite/offshore developers, copy approval management, user acceptance testing (UAT), quality assurance (QA) and final deploy to production. • Documented of all project deliverables including campaign, task description, start/end date, status and SVN branch. • Managed project KPIs to meet timelines based on marketing and promotional campaigns. • Developed and update web best practices wiki for Global Digital Services team. • Responsible for making sure all digital content are within corporate policy and FDA regulations. HIGHLIGHTS: √ Managed over 30 pharmaceutical website (desktop and mobile) including responsive web design framework (RWD). √ Developed best practices wiki including cross-browser and cross-platform requirements for Global Digital Services internal team and vendors. Show less



Brogan & Partners | NIEHS (Contrator)

• Web Architect/Manager

  • Jan 2007 - Mar 2012

  Managed web and digital production projects for National Institute of Environmental Health Sciences (NIEHS). Team leader on site redesigns including design standards; agile development process; and communication between marketing, IT and other departments to drive web development and user experience. • Team leader of web development for Environmental Health Perspectives (EHP) including Java/J2EE Open Source Ambra publishing system. • Front-end web development using HTML, HTML5, CSS, JQuery/Javascript • Document and text processing using XML, XSL and XSL-FO • Developed mobile applications using iOS / responsive web design • Linux system administration including command-line applications and bash scripting • Team member of multiple ‘best practices’ teams within the government envelope – including Section 508 compliance and development of NIH IT infrastructure and web standards. • Worked with project stakeholders across the organization to scope new features, develop business and technical specifications, and launch new products. • Technical contact for both in-house and external stakeholders. Assisted in kick-off meetings and employee training to integrate new technologies. • U.S. Level 5C Security clearance. HIGHLIGHTS: √ EHP redesign of 25,000+ page static HTML based website to a dynamic XML-based architecture. This project included development of the web application, new web servers and new InDesign publishing workflow. √ Developed custom responsive PHP framework to scrape EHP website to display website within iOS UIWebview for iPhone mobile application. Show less



iwebwerks, Inc.

• Technology/Web Consultant

  • Mar 2004 - Jan 2007

  Professional website development including consulting, website design, web hosting implementation, search engine optimization (SEO), and search engine marketing (SEM).• Produce wireframes, grey models, task flows, UI specifications as needed to assist with client’s goals and strategies.• Developed website design and application comprised of open-source LAMP (Linux, Apache, MySQL, PHP) .• Implemented targeted SEO

• President/Founder

  • Oct 1999 - Mar 2004

  Responsible for all aspects of website development business including mock-up, coding, application development, search engine optimization and website maintenance. Worked with client, project managers and sales personal to budget, specify and accomplish projects.• Developer of front-end, UI design and SEO techniques comprised of open-source LAMP (Linux, Apache, MySQL, PHP) website design and application design.• Developed website based on open-source content management systems• Produce wireframes, grey models, task flows, UI specifications as needed to assist with client’s goals and strategies. Show less



W.A. Whitney

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Project Manager

  • 1996 - 1999

  Project manager and technical support for Precision CNC Fabricator and portable press line of products. • Maintain production schedule and manufacturing workflow methods. • Technical support for both internal and external stakeholders including C-level executives. • Represented company at trade shows and conferences in a customer-facing role. Project manager and technical support for Precision CNC Fabricator and portable press line of products. • Maintain production schedule and manufacturing workflow methods. • Technical support for both internal and external stakeholders including C-level executives. • Represented company at trade shows and conferences in a customer-facing role.