Michael Faulkner
Vice President, Solutions at TouchPoint Software- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Heather Myers, Ph.D.
I worked closely with Michael during his tenure at Traitify and was continually impressed by his ability to both understand a prospect's needs and to present the value of a solution, all with a clear path to ROI. I had the privilege of joining Michael on many calls with prospects and observing his ability to engage potential customers. His friendly manner put prospects at ease and encouraged them to open up about the business problems they were facing. He was able to emphasize the value of a product and how it would directly lead to better outcomes. At Traitify, Michael was an effective salesperson who closed important deals in a timely manner. Critically he did not waste time pursuing deals with a low probability of success. He was skillful at navigating the sales process and getting his proposal in front of the key decision maker, with the information they needed to understand the financial benefits. His knowledge of the product was extensive, and his thorough discussion of their applications with prospects made the transition from sales to customer success seamless. Beyond sales, Michael established himself as a Thought Leader. Within Traitify, he proposed Call-Center technologies which were readily adopted. Additionally, he proposed changes to products and services based on customer and prospect conversations. These were often incorporated into the next generation of assessments. On a personal note, Michael was enthusiastic and a pleasure to work with. He displayed a high degree of integrity, delivering on his promises and checking in frequently for feedback. I very much enjoyed working with him and would be thrilled to do so again in the future.
Mark Parkinson, PhD
I worked closely with Michael in support of his role as Enterprise Account Director at Traitify, Inc. During his time at Traitify I provided specialist psychology comment on numerous sales calls - spanning prospects across the restaurant, food, logistics and telecoms sectors. Michael was expert at establishing warm working relationships with prospects, and able to build trust and respect by spending time listening to their genuine needs and concerns. His was a ‘consultative’ approach, based in part on his 10 years experience in the pre-hire assessment market, but also his knowledge of how psychometric tests and questionnaires actually work. He had spent time studying the fundamentals of predictive science and this always shone through. I’m sure his attention to detail, and skill in establishing a meaningful connection with prospects, was the hallmark of his previous roles in sales and recruitment. As was - undoubtedly - his ability to quickly grasp, and thoughtfully explain, the cost-benefit implications of using specific tests and services. Again there was an agility and precision in his approach that was refreshing. His understanding of the numbers was something that prospects, and later clients, really appreciated. Michael was always energetic, interested in knowing and learning more, and someone who could be relied on to deliver. These three qualities make him a sales professional to be reckoned with.
Heather Myers, Ph.D.
I worked closely with Michael during his tenure at Traitify and was continually impressed by his ability to both understand a prospect's needs and to present the value of a solution, all with a clear path to ROI. I had the privilege of joining Michael on many calls with prospects and observing his ability to engage potential customers. His friendly manner put prospects at ease and encouraged them to open up about the business problems they were facing. He was able to emphasize the value of a product and how it would directly lead to better outcomes. At Traitify, Michael was an effective salesperson who closed important deals in a timely manner. Critically he did not waste time pursuing deals with a low probability of success. He was skillful at navigating the sales process and getting his proposal in front of the key decision maker, with the information they needed to understand the financial benefits. His knowledge of the product was extensive, and his thorough discussion of their applications with prospects made the transition from sales to customer success seamless. Beyond sales, Michael established himself as a Thought Leader. Within Traitify, he proposed Call-Center technologies which were readily adopted. Additionally, he proposed changes to products and services based on customer and prospect conversations. These were often incorporated into the next generation of assessments. On a personal note, Michael was enthusiastic and a pleasure to work with. He displayed a high degree of integrity, delivering on his promises and checking in frequently for feedback. I very much enjoyed working with him and would be thrilled to do so again in the future.
Mark Parkinson, PhD
I worked closely with Michael in support of his role as Enterprise Account Director at Traitify, Inc. During his time at Traitify I provided specialist psychology comment on numerous sales calls - spanning prospects across the restaurant, food, logistics and telecoms sectors. Michael was expert at establishing warm working relationships with prospects, and able to build trust and respect by spending time listening to their genuine needs and concerns. His was a ‘consultative’ approach, based in part on his 10 years experience in the pre-hire assessment market, but also his knowledge of how psychometric tests and questionnaires actually work. He had spent time studying the fundamentals of predictive science and this always shone through. I’m sure his attention to detail, and skill in establishing a meaningful connection with prospects, was the hallmark of his previous roles in sales and recruitment. As was - undoubtedly - his ability to quickly grasp, and thoughtfully explain, the cost-benefit implications of using specific tests and services. Again there was an agility and precision in his approach that was refreshing. His understanding of the numbers was something that prospects, and later clients, really appreciated. Michael was always energetic, interested in knowing and learning more, and someone who could be relied on to deliver. These three qualities make him a sales professional to be reckoned with.
Heather Myers, Ph.D.
I worked closely with Michael during his tenure at Traitify and was continually impressed by his ability to both understand a prospect's needs and to present the value of a solution, all with a clear path to ROI. I had the privilege of joining Michael on many calls with prospects and observing his ability to engage potential customers. His friendly manner put prospects at ease and encouraged them to open up about the business problems they were facing. He was able to emphasize the value of a product and how it would directly lead to better outcomes. At Traitify, Michael was an effective salesperson who closed important deals in a timely manner. Critically he did not waste time pursuing deals with a low probability of success. He was skillful at navigating the sales process and getting his proposal in front of the key decision maker, with the information they needed to understand the financial benefits. His knowledge of the product was extensive, and his thorough discussion of their applications with prospects made the transition from sales to customer success seamless. Beyond sales, Michael established himself as a Thought Leader. Within Traitify, he proposed Call-Center technologies which were readily adopted. Additionally, he proposed changes to products and services based on customer and prospect conversations. These were often incorporated into the next generation of assessments. On a personal note, Michael was enthusiastic and a pleasure to work with. He displayed a high degree of integrity, delivering on his promises and checking in frequently for feedback. I very much enjoyed working with him and would be thrilled to do so again in the future.
Mark Parkinson, PhD
I worked closely with Michael in support of his role as Enterprise Account Director at Traitify, Inc. During his time at Traitify I provided specialist psychology comment on numerous sales calls - spanning prospects across the restaurant, food, logistics and telecoms sectors. Michael was expert at establishing warm working relationships with prospects, and able to build trust and respect by spending time listening to their genuine needs and concerns. His was a ‘consultative’ approach, based in part on his 10 years experience in the pre-hire assessment market, but also his knowledge of how psychometric tests and questionnaires actually work. He had spent time studying the fundamentals of predictive science and this always shone through. I’m sure his attention to detail, and skill in establishing a meaningful connection with prospects, was the hallmark of his previous roles in sales and recruitment. As was - undoubtedly - his ability to quickly grasp, and thoughtfully explain, the cost-benefit implications of using specific tests and services. Again there was an agility and precision in his approach that was refreshing. His understanding of the numbers was something that prospects, and later clients, really appreciated. Michael was always energetic, interested in knowing and learning more, and someone who could be relied on to deliver. These three qualities make him a sales professional to be reckoned with.
Heather Myers, Ph.D.
I worked closely with Michael during his tenure at Traitify and was continually impressed by his ability to both understand a prospect's needs and to present the value of a solution, all with a clear path to ROI. I had the privilege of joining Michael on many calls with prospects and observing his ability to engage potential customers. His friendly manner put prospects at ease and encouraged them to open up about the business problems they were facing. He was able to emphasize the value of a product and how it would directly lead to better outcomes. At Traitify, Michael was an effective salesperson who closed important deals in a timely manner. Critically he did not waste time pursuing deals with a low probability of success. He was skillful at navigating the sales process and getting his proposal in front of the key decision maker, with the information they needed to understand the financial benefits. His knowledge of the product was extensive, and his thorough discussion of their applications with prospects made the transition from sales to customer success seamless. Beyond sales, Michael established himself as a Thought Leader. Within Traitify, he proposed Call-Center technologies which were readily adopted. Additionally, he proposed changes to products and services based on customer and prospect conversations. These were often incorporated into the next generation of assessments. On a personal note, Michael was enthusiastic and a pleasure to work with. He displayed a high degree of integrity, delivering on his promises and checking in frequently for feedback. I very much enjoyed working with him and would be thrilled to do so again in the future.
Mark Parkinson, PhD
I worked closely with Michael in support of his role as Enterprise Account Director at Traitify, Inc. During his time at Traitify I provided specialist psychology comment on numerous sales calls - spanning prospects across the restaurant, food, logistics and telecoms sectors. Michael was expert at establishing warm working relationships with prospects, and able to build trust and respect by spending time listening to their genuine needs and concerns. His was a ‘consultative’ approach, based in part on his 10 years experience in the pre-hire assessment market, but also his knowledge of how psychometric tests and questionnaires actually work. He had spent time studying the fundamentals of predictive science and this always shone through. I’m sure his attention to detail, and skill in establishing a meaningful connection with prospects, was the hallmark of his previous roles in sales and recruitment. As was - undoubtedly - his ability to quickly grasp, and thoughtfully explain, the cost-benefit implications of using specific tests and services. Again there was an agility and precision in his approach that was refreshing. His understanding of the numbers was something that prospects, and later clients, really appreciated. Michael was always energetic, interested in knowing and learning more, and someone who could be relied on to deliver. These three qualities make him a sales professional to be reckoned with.
Credentials
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Following Up after a Sales Meeting
LinkedInApr, 2020- Nov, 2024 -
Sales Operations
LinkedInApr, 2020- Nov, 2024
Experience
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TouchPoint Software
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United States
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Software Development
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1 - 100 Employee
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Vice President, Solutions
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Feb 2021 - Present
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Director, Solutions
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Apr 2020 - Feb 2021
TouchPoint provides a robust and flexible yet affordable church management software system for mobile devices and computers that enables and equips church leaders to manage their church, engage their people, and fund their vision.
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Traitify by Paradox
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United States
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Software Development
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1 - 100 Employee
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Enterprise Account Director
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Jun 2019 - Mar 2020
Sold assessment SaaS into accounts of large restaurants across the nation and into verticals in the Dallas/Ft. Worth market. Applied SaaS and B2B sales approaches to develop sales strategies and grow the marketplace. Worked closely with clients including Caliber Collision, Islands Restaurants and Ruby Tuesday with average deals of $120K. Facilitated in the strategic design and development of product updates and sales techniques. Led the client success and science teams in strategic client onboarding. Key Achievements: Acquired three new clients/logos within the first seven months. Increased restaurant client base by 200%. Established two new company referral partnerships. Dislodged a competitor’s exclusive hold on key sponsorship positions within two of the industry’s premier conferences.
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PeopleAnswers
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United States
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Software Development
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1 - 100 Employee
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Senior Account Manager
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Dec 2018 - Jun 2019
Sold talent assessment tools and services to executive-level human resources and operations officers in public and private companies to increase revenue and reduce costs with an average deal size of $200K. Sold talent assessment tools and services to executive-level human resources and operations officers in public and private companies to increase revenue and reduce costs with an average deal size of $200K.
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Alliant Insurance Services
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United States
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Insurance
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700 & Above Employee
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Vice President, Business Development
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Jul 2017 - Dec 2018
Delivered consultation and expertise to Chief Financial Officers in mid-market companies involving health, welfare and casualty insurance and 401K benefits with average deals of $120K. Coordinated and executed strategic sales strategies involving multiple personnel from four different departments. Key Achievement: Acquired onboarding licensing at a rate that was 300% faster than peers. Exceeded industry’s net new revenue average by 25% within the first year. Increased business development benchmark by 15%. Commended by the COO for setting new standard for onboarding new clients.
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Outmatch
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Dallas/Fort Worth Area
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Director of Sales
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Sep 2010 - Jul 2017
Sold assessment SaaS competency modeling, 360° surveys, executive assessments and succession planning services to public and large private companies with 10,000 or more employees with an average deal size of $200K. Worked closely with clients in delivering strategies that drove revenue and cost reduction ROI. Managed recruitment, onboarding and training of new sales personnel and provided the knowledge and support necessary to achieve or exceed their target quotas while growing sales territories. Clients included Red Robin, Hospital Corporation of America (HCA), La Quinta, Armani Exchange, Land O Lakes, American Blue-Ribbon Holdings, Bridgestone Americas, Ulta Beauty, Dollar General and J.B. Hunt. Key Achievements: Established an inaugural Client Advisory Council and secured 75% of attendees. Achieved 116% of first year quota. Secured three of OutMatch’s four largest new clients (generated more new clients than peers). Ranked as top producer (Top Gun) at 155% of quota in 2014, 142% in 2015, and 100% in 2016. Pitched a company leadership-improvement initiative (Leadership and Self Deception by Arbinger Institute). Once approved, developed the delivery strategy and facilitated the training session. Served as acting regent for OutMatch University.
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PeopleAnswers
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United States
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Software Development
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1 - 100 Employee
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Sr. Sales Executive
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Jun 2008 - Aug 2010
Sold talent assessment tools and services to executive-level human resources and operations officers in public and private companies to increase revenue and reduce costs with an average deal size of $200K. Clients included Expedia, Express Scripts, Alex Lee, Hostess Brands, Mattress Firm and Banner Health. Key Achievement: Achieved 174% of first-year quota. Sold talent assessment tools and services to executive-level human resources and operations officers in public and private companies to increase revenue and reduce costs with an average deal size of $200K. Clients included Expedia, Express Scripts, Alex Lee, Hostess Brands, Mattress Firm and Banner Health. Key Achievement: Achieved 174% of first-year quota.
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The Delta Companies
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United States
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Staffing and Recruiting
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100 - 200 Employee
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Sales Consultant
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Apr 2006 - May 2008
Executed sales techniques including telephone prospecting and face-to-face sales meetings to market physician recruitment services to CEOs and top-level executives of hospitals and clinics. Served on the Continuing Education Advisory Team. Key Achievements: Achieved 113% of quota in 2007. Ranked top producer at 130% of quota in 2008. Won a President’s Club trip. Executed sales techniques including telephone prospecting and face-to-face sales meetings to market physician recruitment services to CEOs and top-level executives of hospitals and clinics. Served on the Continuing Education Advisory Team. Key Achievements: Achieved 113% of quota in 2007. Ranked top producer at 130% of quota in 2008. Won a President’s Club trip.
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AMN Healthcare Physician Solutions
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United States
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Staffing and Recruiting
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700 & Above Employee
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Senior Director, Sales
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Aug 2001 - Mar 2006
Led a regional sales team in selling physician recruitment services to CEOs and top-level executives of hospitals and clinics with an average deal of $40K. Developed business plans, telephone prospecting, face-to-face sales meetings and presentations to drive sales growth and client base. Key Achievements: Established two different sales teams and empowered both teams to achieve 100% of regional quota. Maintained 100% of personal quota and was named Divisional Sales Leader two years in a row. Delivered revenue of $2.6M per year during final three years. Increased territory sales by over 40% in 2003 compared to previous year. Drove per contract value in a mature territory by nearly 10% during the last two years. Developed the core return-on-investment model used by the sales team.
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Starbase Corporation
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United States
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Accounting
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Account Manager
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Apr 1999 - Jul 2001
Sold application development software addressing requirements management and software testing. Sold application development software addressing requirements management and software testing.
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CAI Software, LLC
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United States
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Software Development
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300 - 400 Employee
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Account Manager
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Nov 1997 - Feb 1999
Sold long-term software maintenance contracts. Met annual quota by the end of the second quarter with $5 million in revenue. Sold long-term software maintenance contracts. Met annual quota by the end of the second quarter with $5 million in revenue.
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Education
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Texas A&M University
Bachelor of Science, Agricultural Economics/Business -
Richardson High School
High School Diploma, General Studies