Michael Swan

Managing Director at Giraffe Hosting Limited
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Location
Rochester, England, United Kingdom, GB

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5.0

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Mike Otley

Michael was a very popular and serious student who was a pleasure to work with. I have no doubt that he will do very well in the working environment and I have no hesitation in recommending him.

Allan Swan

In 2007, I hired Michael James Swan as my Information Technology Consultant on a freelance basis to provide both networking and technical support for our desktop, laptop and mobile devices. He has always remained professional, and always provides great results! I have hired him several times over the past few years on an ad-hoc basis and shall continue to do so for the foreseeable future. He built and manages our company website; including the tasks associated with Search Engine Optimisation, Content Management and Database Development & Management. He also upgrades our systems and installs new hardware & software; as and when required. I would highly recommend him as a consultant for both Information Technology and Business Advice.

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Experience

    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Managing Director
      • Apr 2019 - Present

    • 1 - 100 Employee
    • Safety and Security Coordinator
      • Mar 2018 - Present

    • Singapore
    • Technology, Information and Internet
    • Senior Marketing Manager
      • Jan 2017 - Present

      Responsible for the UI design of Marathon Digital, Social Media Management, Search Engine Optimisation and Pay Per Click campaigns. Integrated AI Bot for company messenger to provide responses to website and messenger visitors based upon their individual requirements and negotiation of contracts. Responsible for the UI design of Marathon Digital, Social Media Management, Search Engine Optimisation and Pay Per Click campaigns. Integrated AI Bot for company messenger to provide responses to website and messenger visitors based upon their individual requirements and negotiation of contracts.

    • Digital Marketing and Events Consultant
      • May 2008 - Present

      As a Digital Marketing and Events Consultant for Juggle It All, I ensured the arrangement and smooth running of all marketing and event planning matters. As a Digital Marketing and Events Consultant for Juggle It All, I ensured the arrangement and smooth running of all marketing and event planning matters.

    • United Kingdom
    • Food and Beverage Services
    • Marketing & Business Development Consultant
      • Apr 2014 - Mar 2017

      Marketing & Business Development Consultant for Lashings All Stars Limited , working within their Sports Bar in Maidstone, Kent.A conceptual thinker, able to make complex ideas and situations clear, simple, and understandable. I assemble ideas, issues, and observations in order to Develop detailed reports from intricate data.Key Responsibilities:● To contribute to the design, development and implementation of strategies and plans for the state consulting team that: are consistent and aligned with other related strategies and plans.● Identify areas for improvement within the business and feed this back to the management.Initiate and lead sales development through the design and implementation of marketing campaigns and to maximise business profile, and revenue. ● Define success criteria, targets and goals and measure performance, whilst reviewing and re-adjusting goals to incentivise continued staff development. ● Actively seek profitable business opportunities and accurately identify ‘lost causes’, calling a halt to any such activities that are not delivering value or are unlikely to do so in the future.● Evaluate business opportunities to ensure they will deliver commercial benefit to the Sports Bar.Publicly credit team members whom have performed well, and encourage growth through regular appraisals.● Work cooperatively with others to achieve overall business goals and support them in their roles through ongoing training and personal development.● Gives continued support & encouragement, and take an active interest in others’ learning and development. ● Provides practical advice, demonstrations, and additional resources to make the job easier and build other’s understanding and capability. ● Give practical support or assistance to help others to learn (e.g. expert advice, information, resources, time)

    • Senior Enforcement Officer
      • Jun 2015 - Apr 2016

      Responsible for assisting the Team Leader in managing a team of Enforcement Officers, generating weekly reports, uploading CCTV from the body worn camera's of Enforcement Officer's, providing advice & assistance to members of the public, and patrolling the borough, working in line with Maidstone Borough Council and Tunbridge Wells Borough Counil deployment strategies; and issuing Fixed Penalty Notices to offenders in contravention of the Environmental Protection Act 1990 and Clean Neighbourhoods and Environment Act 2005.

    • Senior Marketing Manager
      • Dec 2014 - Jun 2015

      Responsible for the development of marketing strategies, team management, data analysis, and assisting in the implementation of technical commands into client projects. Responsible for the development of marketing strategies, team management, data analysis, and assisting in the implementation of technical commands into client projects.

    • Carer
      • Nov 2014 - May 2015

      Due to my Fiancee (at the time) working away from home on a regular basis, I took time off work and received Carers Allowance from The Department of Work & Pensions whilst I looked after her disabled mother. I dealt with matters relating to household bills. housing benefits, parking permits, and council tax, whilst managing the day to day running of the household; including but not limited to: cooking for the family, cleaning, finance management and other general household duties. Due to my Fiancee (at the time) working away from home on a regular basis, I took time off work and received Carers Allowance from The Department of Work & Pensions whilst I looked after her disabled mother. I dealt with matters relating to household bills. housing benefits, parking permits, and council tax, whilst managing the day to day running of the household; including but not limited to: cooking for the family, cleaning, finance management and other general household duties.

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Filing Clerk
      • Nov 2014 - Nov 2014

      As a BOA Filing Clerk with Kent County Council children's and family, I organised and created files for cases held by the department. As a BOA Filing Clerk with Kent County Council children's and family, I organised and created files for cases held by the department.

    • United Kingdom
    • Online Audio and Video Media
    • Managing Director
      • Apr 2013 - Nov 2014

      Noob Limited is a cyber defence company which specialises in protection of corporate networks from threats from cyberspace.As the Managing Director of Noob Limited, it is my duty to conduct and assist with the development of long and short range goals, prepare or coordinate the preparation of financial and administrative reports, analyse and interpret statistics, financial data, and management planning data for predicting resource needs and developing long range plans. Noob Limited is a cyber defence company which specialises in protection of corporate networks from threats from cyberspace.As the Managing Director of Noob Limited, it is my duty to conduct and assist with the development of long and short range goals, prepare or coordinate the preparation of financial and administrative reports, analyse and interpret statistics, financial data, and management planning data for predicting resource needs and developing long range plans.

    • United Kingdom
    • Advertising Services
    • Managing Director
      • Dec 2012 - Nov 2014

      As the Managing Director for Giraffe Sales limited, I work alongside other executives to oversee the operations of our company.My main duties are to establish new business contacts, interact with clients and recruit employees.During the evenings, I develop strategic marketing and sales plans to boost profits and efficiency, and coordinate the efforts of staff to meet company goals. As the Managing Director for Giraffe Sales limited, I work alongside other executives to oversee the operations of our company.My main duties are to establish new business contacts, interact with clients and recruit employees.During the evenings, I develop strategic marketing and sales plans to boost profits and efficiency, and coordinate the efforts of staff to meet company goals.

    • IT Services and IT Consulting
    • Managing Director
      • Jul 2007 - Oct 2014

      As the Managing Director for GateHost (International) Limited, I provide technical advice, problem-solving assistance and answer questions regarding company goals, and standard operating procedures.It is also my duty to conduct and assist with the development of long and short range goals, prepare or coordinate the preparation of financial and administrative reports, analyse and interpret statistics, financial data, and management planning data for predicting resource needs and developing long range plans.

    • Security Supervisor
      • Feb 2014 - Jun 2014

      As a Security Supervisor for ILK Security, I ensured the assignment was resourced to contractual levels, maintained the Security Integrity of the assignment and our clients property/staff, plan, maintain and communicated duty rosters, whilst ensuring Assignment Instructions were correct, valid and delivered professionally to our client and maintained an excellent customer relationship at all times. As a Security Supervisor for ILK Security, I ensured the assignment was resourced to contractual levels, maintained the Security Integrity of the assignment and our clients property/staff, plan, maintain and communicated duty rosters, whilst ensuring Assignment Instructions were correct, valid and delivered professionally to our client and maintained an excellent customer relationship at all times.

    • Information Technology Consultant
      • Jul 2011 - Feb 2014

      I am a freelance information technology consultant, providing technical & network support for individuals and businesses within Kent and the surrounding areas. I am a freelance information technology consultant, providing technical & network support for individuals and businesses within Kent and the surrounding areas.

    • United Kingdom
    • Security and Investigations
    • 1 - 100 Employee
    • Door Supervisor
      • Jul 2013 - Jan 2014

      As a Door Supervisor, I am responsible for the security of customers and staff in pubs, bars and nightclubs, and other licensed premises and public events in which I am contracted. As a Door Supervisor, I am responsible for the security of customers and staff in pubs, bars and nightclubs, and other licensed premises and public events in which I am contracted.

    • United States
    • Restaurants
    • Door Supervisor and Bar Manager
      • Jan 2013 - Jan 2014

      Managed the day to day running of The Ink Bar in Maidstone. Assisting the owners with till management, staff training and operational matters during the day-time whilst working as the Door Supervisor during the evenings. Managed the day to day running of The Ink Bar in Maidstone. Assisting the owners with till management, staff training and operational matters during the day-time whilst working as the Door Supervisor during the evenings.

    • United Kingdom
    • Technology, Information and Internet
    • Business Administrator
      • Jan 2007 - Jan 2014

      Responsible for Business Development, Company Press Releases, Risk Management, Product Distribution and B2B Contract Management. Responsible for Business Development, Company Press Releases, Risk Management, Product Distribution and B2B Contract Management.

    • 1 - 100 Employee
    • Door Supervisor & Security Operative
      • Mar 2013 - Jun 2013

      As a Door Supervisor for Phoenix Security UK, I was responsible for the security of customers and staff in pubs, bars and nightclubs, and other licensed premises and public events in which we are contracted.I helped to keep order and make sure that the venue’s patrons can enjoy themselves in a safe and relaxed atmosphere.My main duty was to ascertain the suitability of people coming into the venue. This may include checking age, identification, dress code, and whether or not they are carrying harmful objects or illegal drugs.As a trained SIA Door Supervisor, I understand that the reputation of the premises is at stake every moment I am on the job, and as the first point of contact with the general public, I am authorized by the venue’s management to refuse entry to anyone that I consider unsuitable.Some of my other duties included: * Managing crowds to avoid crushing and queue jumping * Collecting tickets from patrons coming in (when required) * Providing customer service * Providing local information for visitors * Patrolling inside and outside the venue, watching people's behavior and dealing with conflict * Restraining and escorting people out of the venue, if necessary * Dealing with emergencies, and creating security logs * Supervising people as they leave the building * Co-operating with the police, first aiders and management. * Representing a venue to it's accreditation

    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Telesales Executive
      • Aug 2012 - Aug 2012

      As a Telesales Executive for Select Calls Telecom Limited, I am required to:• Call a range of SME's (small to medium size business).• Talk to customers about the savings we offerClosing the sale• Work within a busy telephone sales environment• Make sure the customer has all correct information As a Telesales Executive for Select Calls Telecom Limited, I am required to:• Call a range of SME's (small to medium size business).• Talk to customers about the savings we offerClosing the sale• Work within a busy telephone sales environment• Make sure the customer has all correct information

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Managing Director
      • Jan 2009 - Jul 2010

      As the Director of Kent Computer Solutions Limited it was my responsibility to make arrangements for new employees and contracted staff, maintain the company website and manage day to day business tasks.

    • Computer Technician
      • Apr 2009 - Jul 2009

      Kent Computer Solutions Limited is a Kent based computer solutions company working within Kent, United Kingdom.Kent Computer Solutons Limited work with Computer Security, Home & Business Networking, PC & Laptop Buying Advice, PC Repairs, Software & Hardware Installs, PC & Laptop Troubleshooting, Website Hosting and lots more.We are working on the site at present and an FAQ is being worked on to help others.

    • United Kingdom
    • Government Administration
    • 200 - 300 Employee
    • ICT Support Desk Operative
      • Dec 2008 - Dec 2009

      As an Information Communication Technology Support Desk Operative for a local government agency, I was responsible for providing support to end users within the council. Aiding them with software and hardware related technical issues. As an Information Communication Technology Support Desk Operative for a local government agency, I was responsible for providing support to end users within the council. Aiding them with software and hardware related technical issues.

Education

  • Shaw Academy
    EQF Level 5 Diploma, Business Success
    2019 - 2019
  • Shaw Academy
    EQF Level 5 Diploma, Career Advancement
    2019 - 2019
  • Shaw Academy
    EQF Level 5 Diploma, Psychology of Sales
    2019 - 2019
  • Shaw Academy
    EQF Level 5 Diploma, Blogging & Content Marketing
    2019 - 2019
  • Shaw Academy
    Psychology of Sales, Viral Marketing
    2019 - 2019
  • Shaw Academy
    EQF Level 5 Diploma, Leadership & Management
    2017 - 2017
  • Shaw Academy
    EQF Level 5 Diploma, English For Business
    2017 - 2017
  • Shaw Academy
    EQF Level 5 Diploma, Digital Marketing
    2017 - 2017
  • Advanced Safety Training Services
    Level 2 certificate in Door Supervision, Pass
    2013 - 2013
  • Pitman Training
    ECDL (Extra) Level 2, Information Technology
    2013 - 2013
  • KITA Limited
    NVQ - Level 2, Business & Administration
    2008 - 2009
  • KITA Limited
    Key Skill - Level 2, English Language and Literature, General
    2008 - 2009
  • KITA Limited
    Key Skill - Level 2, Mathematics
    2008 - 2009
  • Canterbury College
    BTEC First Certificate, Information Technology Practitioners
    2006 - 2007

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