Experience

Bulkhaul Ltd

• United Kingdom
• Truck Transportation
• 1 - 100 Employee

• Head of Information Technology

  • Jun 2022 - Present

  Middlesbrough, England, United Kingdom



Rockliffe Hall Hotel, Golf & Spa Resort

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Head of Information Technology

  • Nov 2023 - Present

  Hurworth-on-Tees, England, United Kingdom



Middlesbrough FC

• United Kingdom
• Spectator Sports
• 100 - 200 Employee

• Head of Information Technology

  • May 2023 - Present

  Middlesbrough, England, United Kingdom



MFC Foundation

• United Kingdom
• Philanthropic Fundraising Services
• 1 - 100 Employee

• Head of Information Technology

  • May 2023 - Present

  Middlesbrough, England, United Kingdom



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• Infrastructure Manager

  • Feb 2016 - May 2023

  Middlesbrough At BulkHaul I came in with previous experience as I had designed, configured and installed the virtual environment in 2014 in my previous role at InnovTech. More recently I have overseen the procurement of our Infrastructure upgrade and its replacements/upgrades over the years, this included Server, Software, Storage, Security and backup. Today my role at Bulkhaul varies but my daily duties include : - Management of the Live and DR VMWare Environment, Hosts and Nimble SAN -… Show more At BulkHaul I came in with previous experience as I had designed, configured and installed the virtual environment in 2014 in my previous role at InnovTech. More recently I have overseen the procurement of our Infrastructure upgrade and its replacements/upgrades over the years, this included Server, Software, Storage, Security and backup. Today my role at Bulkhaul varies but my daily duties include : - Management of the Live and DR VMWare Environment, Hosts and Nimble SAN - Management of the VEEAM Backup product and the backup SAN - Management of the Windows Servers - Management and monitoring of the Novell SLES Linux Environment - Managing Novell GroupWise and eDirectory - Management of Active Directory and the Windows Server Environment including SQL Server. - Implementation/Administration of the Zero Trust Anti-Virus solution. - Management of the HP Pro Curve Switch infrastructure from the core to the edge. - Management and security of the routers including VPN’s between sites across the world. - Implementation/Administration of the web/email filtering solution across the group of companies. - Zabbix monitoring across the Windows and Linux servers. - Office 365 Management/implementation for remote offices. - Nessus internal security audits. Many of the solutions now in place at Bulkhaul i have procured, upgraded or implemented a new solution to increase our security or resilience across the business. Notable Projects : - Implement Remote Desktop Services for a remote office - Implementation of Email filtering and a cloud web proxy across the full group of companies - move to a full DR voip solution for the UK. - Firewall replacement/upgrades across remote sites and in the UK. - MPLS replacement using VPN - Zero Trust anti-virus procurement/install and migration. - Full site CCTV replacement - Secure Remote working solution for the UK and remote offices during the Covid pandemic over 500 users working at home in under a week. Show less



Evolve Group

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Director

  • Jan 2012 - Jan 2016

  Wynyard Park House, Wynyard Park, Stockton-on-Tees Who We Are InnovTech are a leading organisation within the ICT industry and specialise in innovative, flexible, agile and complex ICT solutions. Our team have been designing implementing and supporting complex environments since 1997 and possess a wide breadth of knowledge across the whole ICT service. We have worked within local and central government, banking and commercial sectors delivering stable enterprise architectures whilst ensuring the onsite teams have the necessary skills to… Show more Who We Are InnovTech are a leading organisation within the ICT industry and specialise in innovative, flexible, agile and complex ICT solutions. Our team have been designing implementing and supporting complex environments since 1997 and possess a wide breadth of knowledge across the whole ICT service. We have worked within local and central government, banking and commercial sectors delivering stable enterprise architectures whilst ensuring the onsite teams have the necessary skills to fully support the relevant infrastructure. What we do InnovTech will deliver solutions in line with your company objectives that will transform business processes whilst enhancing user experiences. We believe this will both maximise performance and create a flexible, leading edge environment. All engagements are held with customer focus and complete satisfaction in mind. We understand the many pressures our clients face and our experience has taught us that these pressures can range significantly depending upon the business function. Our aim is to help alleviate such pressures; from budget constraints to availability. Our key to success is building long lasting relationships with all our clients and devising solutions collaboratively to enable their business to have the vision for the future. Show less



Xentrall Shared Services ICT

• Government Administration
• 1 - 100 Employee

• Assistant Technical Architect

  • Jan 2012 - Apr 2012

  Darlington, United Kingdom



Xentrall Shared Services

• ICT Server Support Officer

  • Apr 2008 - Apr 2012

  • Integral part of the Virtualisation Project team, from designing the infrastructure, to the implementation on the newest blade platform and market leading storage area network solution. • Designed, installed and configured one of the market leading storage area network solutions, utilising virtualised storage technology consisting of 337TB of replicated storage. This storage solution is at the leading edge of technology and forms the core of a large virtualised environment that requires… Show more • Integral part of the Virtualisation Project team, from designing the infrastructure, to the implementation on the newest blade platform and market leading storage area network solution. • Designed, installed and configured one of the market leading storage area network solutions, utilising virtualised storage technology consisting of 337TB of replicated storage. This storage solution is at the leading edge of technology and forms the core of a large virtualised environment that requires high performance and 100% availability to maintain strict and tightly managed SLA's. Responsibility for the monitoring, expansion and utilisation of the SAN to ensure targets are always maintained and issues are rectified prior to major incidents or downtime. • Project Managed the delivery of a self-service password reset utility for 5000 users. Responsible for examining the market and choosing a shortlist of products, testing, proof of concept and purchasing through to implementation of the final solution. Management of the resultant training program, • Implementation of an end point security solution for 5000 users. • Implementation and support of Citrix XenApp Farm. • Deployment of an enterprise monitoring tool solution for a suite of 600 Servers, including SQL, ORACLE and Virtual environment monitoring. • Key member of the Desktop Strategy team. Responsibilities include; investigating and contributing to the future desktop strategy of the Shared Service. Designing and implementing a VDI solution for proof of concept, from the VDI supplier to the backend storage area network. Show less



Xentrall Shared Services ICT

• Government Administration
• 1 - 100 Employee

• ICT Server Support Officer (Projects)

  • Feb 2011 - Apr 2011

  Working in a project implementation team designing and implementing the following. • Main technical server contact for new housing service, including building new domain using Active Directory 2008, Exchange 2010, MS Forefront Threat Management Gateway (ISA), AppSense, Certero, SCCM, Windows 7 • Involved in the design (image, solution architecture) and rollout of a VDI trial solution to 50 users. • Involved in a project replacing RSA with a new usb certificate solution and Single… Show more Working in a project implementation team designing and implementing the following. • Main technical server contact for new housing service, including building new domain using Active Directory 2008, Exchange 2010, MS Forefront Threat Management Gateway (ISA), AppSense, Certero, SCCM, Windows 7 • Involved in the design (image, solution architecture) and rollout of a VDI trial solution to 50 users. • Involved in a project replacing RSA with a new usb certificate solution and Single Sign on. Show less



Xentrall Shared Services ICT

• Government Administration
• 1 - 100 Employee

• ICT Availability Engineer

  • Jun 2010 - Dec 2010

  Darlington, United Kingdom Responsible for the availability of services and systems within Xentrall shared services.



Darlington Borough Council

• United Kingdom
• Government Administration
• 500 - 600 Employee

• End user support officer

  • Jan 2004 - Apr 2008

  • Project technical lead - Implementation and Deployment of WSUS to manage 2500 clients including an operating system service pack upgrade rollout. • Implementation of open source imaging system to standardise a build and for the End User Support team to rollout machines up to 20 at a time. • Responsible for the management of a team of contractors. • Secondment to Senior End User Officer • Implemented Intranet for ICT with FAQs for 3000 users



South Tees Hospitals NHS Trust

• Wellness and Fitness Services
• 500 - 600 Employee

• Ict Engineer - temporary contract

  • May 2004 - Jun 2004