Michael Egan

Dispatch Coordinator at Vivalon
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Contact Information
us****@****om
(386) 825-5501
Location
Alameda, California, United States, US

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Credentials

  • Automated External Defibrillation (AED)
    Transdev North America
  • CPR (CPR)
    Transdev North America
  • Commercial Driver's License (CDL)
    Transdev North America

Experience

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Dispatch Coordinator
      • Aug 2023 - Present

  • Self-employed
    • San Francisco, California, United States
    • Beta Analyst
      • Jul 2014 - Present

      Execute quality checks for alpha and beta builds for companies including Instagram, Snapchat, etc. to identify bugs and optimization errors; draft and submit 130+ analytic reports for 120+ corporations cumulatively; pursue 15+ unique opportunities annually to partake in the production and release of game, software, and tech development. Execute quality checks for alpha and beta builds for companies including Instagram, Snapchat, etc. to identify bugs and optimization errors; draft and submit 130+ analytic reports for 120+ corporations cumulatively; pursue 15+ unique opportunities annually to partake in the production and release of game, software, and tech development.

    • Ground Passenger Transportation
    • 700 & Above Employee
    • Dispatch Coordinator
      • Jul 2019 - Feb 2023

      Promoted November 2022 - Feb 2023Received and dispatched 1,400+ client pickup and drop off orders daily; mandateditinerary changes for bus operators to ensure proper and efficient routes; urgentlynotified clients of ride arrivals; collaborated with hospital, dialysis center, andspecial need program liaisons on proper health protocols per client.

    • Bus Driver
      • Jul 2019 - Feb 2023

      ➢ Bus Operator - July 2019 - November 2022Performed daily quality checks for designated bus; completed requested andscheduled trips for 510+ clients weekly; cooperated with dispatch coordinators; anddelegated swift schedule changes to maintain efficiency.

    • Administrative Assistant
      • Oct 2020 - May 2022

      Managed over 240+ administrative requests and queries monthly for senior manager including creating daily schedules, completing bank runs, and heading organized meetings; provided on demand support for 25+ employees; organized sponsorships from fortune 100 and local vendors; co-hosted 155+ food banks and 270+ after school programs annually Managed over 240+ administrative requests and queries monthly for senior manager including creating daily schedules, completing bank runs, and heading organized meetings; provided on demand support for 25+ employees; organized sponsorships from fortune 100 and local vendors; co-hosted 155+ food banks and 270+ after school programs annually

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Warehouse Associate
      • Mar 2015 - Nov 2020

      Calculated produce daily; finalized and submitted day-to-day inventory reports; unloaded and loaded 15+ food trucks per shift; restocked food assembly line; operated forklifts and pallet jacks to maneuver 100+ pound palettes. Calculated produce daily; finalized and submitted day-to-day inventory reports; unloaded and loaded 15+ food trucks per shift; restocked food assembly line; operated forklifts and pallet jacks to maneuver 100+ pound palettes.

Education

  • Coursera
    Professional Certificate, Information Technology
    2022 - 2023
  • Terra Linda High School
    High School Diploma, General Studies
    2013 - 2014

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