Student Consultant

• Aug 2023 - Present

Provide responsive customer-facing technical support to the university community, addressing desktop, printer, and personal device issues promptly while delivering exceptional customer service Pull and analyze hourly computer lab usage statistics, effectively diagnose and report network issues to enhance system performance, delivering a seamless experience for our university community

Consultant in Training

• Apr 2023 - Aug 2023

Owner and Founder

• Jan 2022 - Present

Established and successfully manage a barbering service, showcasing strong entrepreneurial skills in marketing, client retention, financial management, organizational, and time management Cultivated a loyal client base of over 60 individuals through exceptional customer service and client retention efforts Established and successfully manage a barbering service, showcasing strong entrepreneurial skills in marketing, client retention, financial management, organizational, and time management Cultivated a loyal client base of over 60 individuals through exceptional customer service and client retention efforts

Ecommerce Intern

• Jun 2023 - Aug 2023

Supported key account managers in customer calls, editing reports, and making valuable insights for current and new products through a developed understanding of the ecommerce market dynamics and proficient Excel skills Led a project analyzing the e-commerce market and assessing profitability of new products in the hygiene business unit for brands including Lysol, Airwick, and Finish, by visualizing sales data, leveraging respective sales channel’s capabilities, and conducting P&L analysis to determine pricing that benefits the company and customers Evaluated size of prize opportunities on Amazon for multipacks and bundles within Reckitt and with other manufacturers, by leveraging our third party seller’s capabilities of cross-bundling consumer packaged goods Show less

Branding Strategy and Business Analytics Extern

• Feb 2023 - Apr 2023

Identified macro consumer trends and performed brand analysis to evaluate sentiment towards the Beats by Dr. Dre brand within its competitors, through qualitative research, surveys, and utilizing Excel, SQL, and Tableau Utilized data to deliver a compelling presentation showcasing insights on how to connect with Gen-z consumers Identified macro consumer trends and performed brand analysis to evaluate sentiment towards the Beats by Dr. Dre brand within its competitors, through qualitative research, surveys, and utilizing Excel, SQL, and Tableau Utilized data to deliver a compelling presentation showcasing insights on how to connect with Gen-z consumers

Crew Member

• Jun 2022 - Aug 2022

Managed cash transactions with daily sales of approximately $7,000, and actively contributed to efficient inventory management in a high-volume retail environment Honed interpersonal skills by offering customers exceptional customer service and product recommendations Managed cash transactions with daily sales of approximately $7,000, and actively contributed to efficient inventory management in a high-volume retail environment Honed interpersonal skills by offering customers exceptional customer service and product recommendations

Sales Associate

• Mar 2021 - Aug 2021

Receptionist

• May 2019 - Mar 2020

Camp Counselor

• Jun 2019 - Aug 2019