Experience

iFathom

• United Kingdom
• Business Consulting and Services

• Managing Director

  • Aug 2019 - Present

  • Full P&L management for iFathom's North American MSP recruitment practice • Leading all sales, training and strategy on how we deliver to high-volume client programs • Full P&L management for iFathom's North American MSP recruitment practice • Leading all sales, training and strategy on how we deliver to high-volume client programs



Experis-Veritaaq

• Director, Strategic Accounts Delivery

  • Jan 2018 - Jul 2019

  • Directly managed and grew a delivery team from 9 to 20 resources within my first 12 months • Was responsible for coaching, mentoring and career development for national MSP delivery teams • Owned the framework and processes, including third party relationships for high volume managed contingent staffing programs • Created new and innovative solutions to capture market share in our largest and most competitive customers • Led and identified the largest private-sector workforce solutions engagement in the company’s history for approximately $920k in revenue over 6 months • Drove 2018 account portfolio year-over-year margin dollar growth by 160%, from approximately $1.5M in 2017 to $3.9M, exceeding 2018 target by 73% Show less



T4G Limited

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Client Engagement Manager

  • Jan 2017 - Dec 2017

  Working with T4G’s customers to solve complex business problems with a dynamic suite of services including: • Managed Services • Analytics • Development • Digital Marketing My role in delivering these end to end solutions included the following responsibilities: • Built practice specific recruitment strategies for Managed Services, Analytics and Development • Coordinate project delivery and manage utilization of Managed Services staff • Accountable for the sales process and strategy for the Managed Services practice • Engage directly with new and existing customers positioning SaaS/PaaS/IaaS solutions • Influence and support the marketing strategy to automate and enable sales lead generation Show less



TEKsystems

• Malaysia
• IT Services and IT Consulting
• 1 - 100 Employee

• Division Lead - IT Infrastructure and Cyber Security Services

  • Dec 2014 - Dec 2016

  Responsibilities include those of my previous account manager role for network infrastructure services with the addition of the following:• Responsible for providing mentoring and leadership to the account management and recruitment team for the product line.• Managed a direct team of 11 employees and set applicable metrics and standards to create a transparent performance culture• Looked after the point-to-point and aggregate revenue growth for the product in Toronto.• Worked to create a unique identity and framework for the team to enable personal and professional growth• Managed local hiring and staffing initiatives for the product line Show less

• Account Lead - Strategic Accounts

  • Apr 2013 - Dec 2014

  Responsibilities include those of my previous account manager role for network infrastructure services with the addition of the following:• Responsible for the acquisition of new customers, as it relates to new or growing verticals and manage full sales cycle.• Aligned with GTA account managers to strategize new approaches for underperforming accounts.• Build strong relationships with VP and C-Level executives to position opportunities for managed and professional services via TEKsystems Global Services (sister services company).• Work with the GTA account management team on identifying and approaching new customers within their territory or vertical. Show less

• Account Manager - IT Infrastructure and Cyber Security Services

  • Nov 2011 - Apr 2013

  Sales • Well versed in selling IT services and resourcing to clients within financial services, retail, energy and mining and consumer packaged goods. • Worked closely with System Integrators and OEMs on building and resourcing their professional services practices for Cloud Computing, Core Networking, Virtualization, Storage and Security.• Achieve 100% compliance within our clients’ agreements.• Build and maintain relationships with business leaders, HR partners and vendors.• Interfaced with a variety of clients in order to determine functional & technical staffing and project requirements.• Complete responsibility for gathering and preparing tenders, RFI’s and RFP’s.• Negotiate contracts with all levels of management with respect to rates and terms and conditions.• Responsible for complete sales and marketing lifecycle to clients from initial cold call and meeting to the establishment of SLA’s, contract signing and account development.• Responsible for finding and winning all new business in network infrastructure space (any datacenter technology stacks). Operational• Set and achieve goals for key resourcing metrics, service standards and efficiencies• Plan and execute account strategies with account teams and leadsership..• Management and development of Technical Recruiters as well as providing leadership and mentoring to my peers. Show less

• Technical IT Infrastructure and Cyber Security Recruiter

  • May 2010 - Nov 2011

  • Develop recruiting strategies designed to identify qualified candidates through various recruiting tools• Provide a full suite of screening to meet the needs of client requirements with a candidate's skills.• Negotiate wage rates and other terms and conditions of employment with candidates and gain commitment from candidates for current and future job requirements.• Complete necessary pre-employment processes including reference checks and background/drug tests.• Manage contract employees while on assignment. • Assess and investigate contractor related problems and administer performance counseling, coaching, and disciplinary measures when necessary.• Work with Account Managers to identify top accounts, target skill sets, key market segments and assess clients’ staffing requirements.• Communicate effectively with others in order to create a productive and diverse environment.• Communicate with peers by sharing recruiting “best practices” and providing accurate, thorough documentation on contract employees in applicant tracking systems or other documentation tools.• Maintain relationships with industry contacts to provide customer service, gain industry knowledge and get referrals and sales leads. Show less



McMaster World Congress

• Canada
• Education Administration Programs
• 1 - 100 Employee

• Co-Chair

  • 2008 - 2010

  Helped Lead a team of 20 DeGroote School of Business commerce students design and operate one of the largest student run business conferences in North America. Helped Lead a team of 20 DeGroote School of Business commerce students design and operate one of the largest student run business conferences in North America.