Michael Jordan, MBA, MSM, CSM

Program Manager & Senior Simulation Operations Specialist at The McConnell Group, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, California, United States, US

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Deen Brooksher

Michael took over as Senior Regional Program Manager when I transitioned out of Naval Medical Center San Diego. He was immediately committed to learning and being curious about our process, resulting in his ability to maintain 247 departments accounting for over 20,000 personnel. His work ethic and drive to deliver results ensured that the organization was able to maintain an inspection score of 98%+. He's a good guy and a better worker that I couldn't recommend more highly.

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Credentials

  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Sep, 2022
    - Oct, 2024
  • Google Project Management: Professional Certificate
    Coursera
    Aug, 2022
    - Oct, 2024
  • Fundamentals Of Laparoscopic Surgery Proctor
    Society of American Gastrointestinal and Endoscopic Surgeons
    Dec, 2018
    - Oct, 2024
  • Franklin Covey 5 Choices
    FranklinCovey
    Sep, 2018
    - Oct, 2024
  • Franklin Covey 7 Habits of Highly Effective People
    FranklinCovey
    Feb, 2016
    - Oct, 2024

Experience

    • Biotechnology Research
    • 1 - 100 Employee
    • Program Manager & Senior Simulation Operations Specialist
      • Jun 2016 - Present

      Oversee the daily operations of a pioneering simulation-based medical training program at the Naval Medical Center San Diego, BioSkills & Simulation Training Center.  Operated and maintained $6.5M state-of-the-art simulation equipment with 2000+ simulated training environments for customers across various medical fields.  Achieved 100% administrative and testing efficiency and maintained NMCSD's testing site certification while proctoring 200+ Fundamentals of Laparoscopic and… Show more Oversee the daily operations of a pioneering simulation-based medical training program at the Naval Medical Center San Diego, BioSkills & Simulation Training Center.  Operated and maintained $6.5M state-of-the-art simulation equipment with 2000+ simulated training environments for customers across various medical fields.  Achieved 100% administrative and testing efficiency and maintained NMCSD's testing site certification while proctoring 200+ Fundamentals of Laparoscopic and Endoscopic examinations as a certified SAGES Proctor.  Increased student encounters 30% annually and generated $10K in annual budget savings by developing the Fundamentals of Laparoscopic and Endoscopic surgical programs through Lean Six Sigma principles and KPIs.  Saved the clinic ~$80K in annual repairs and services by performing program budget management and cost controls, ensuring prompt equipment service delivery, calibration, and maintenance per safety requirements. Show less Oversee the daily operations of a pioneering simulation-based medical training program at the Naval Medical Center San Diego, BioSkills & Simulation Training Center.  Operated and maintained $6.5M state-of-the-art simulation equipment with 2000+ simulated training environments for customers across various medical fields.  Achieved 100% administrative and testing efficiency and maintained NMCSD's testing site certification while proctoring 200+ Fundamentals of Laparoscopic and… Show more Oversee the daily operations of a pioneering simulation-based medical training program at the Naval Medical Center San Diego, BioSkills & Simulation Training Center.  Operated and maintained $6.5M state-of-the-art simulation equipment with 2000+ simulated training environments for customers across various medical fields.  Achieved 100% administrative and testing efficiency and maintained NMCSD's testing site certification while proctoring 200+ Fundamentals of Laparoscopic and Endoscopic examinations as a certified SAGES Proctor.  Increased student encounters 30% annually and generated $10K in annual budget savings by developing the Fundamentals of Laparoscopic and Endoscopic surgical programs through Lean Six Sigma principles and KPIs.  Saved the clinic ~$80K in annual repairs and services by performing program budget management and cost controls, ensuring prompt equipment service delivery, calibration, and maintenance per safety requirements. Show less

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Clinical Program Manager
      • Apr 2013 - Apr 2016

      Directed and coordinated activities for education and training for staff at the Branch Health Clinic in the Naval Medical Center.  Secured 100% compliance for 3K+ Medical Records per JCAHO standards and regulations while providing operations and administrative support to provider credentialing.  Achieved 95% training completion for 12-unit safety training evolutions for 60 personnel by establishing a training plan to increase unit readiness for using and employing emergency… Show more Directed and coordinated activities for education and training for staff at the Branch Health Clinic in the Naval Medical Center.  Secured 100% compliance for 3K+ Medical Records per JCAHO standards and regulations while providing operations and administrative support to provider credentialing.  Achieved 95% training completion for 12-unit safety training evolutions for 60 personnel by establishing a training plan to increase unit readiness for using and employing emergency response equipment.  Secured 95% medical readiness compliance upon BUMED review while leading the healthcare operations team as Clinic Manager, delivering world-class care to 12,000 patients annually.  Achieved 99% inspection score from MTN and AHA and improved program readiness from 65% to 99% by analyzing and restructuring the certification program for 2600+ medical providers.

    • Materials Procurement Manager
      • Apr 2010 - Apr 2013

      Coordinated logistics and fulfillment for $10M+ of U.S. Naval medical equipment. Partnered with federal corporations across industries in healthcare and technology to determine and meet product and shipping needs.  Devised strategic plans to address delayed shipments or discontinued products, including optimizing inventory and distribution processes to deliver products with zero mishaps or loss of man hours.  Received a 95% Medical Readiness Inspection for operational deployment and… Show more Coordinated logistics and fulfillment for $10M+ of U.S. Naval medical equipment. Partnered with federal corporations across industries in healthcare and technology to determine and meet product and shipping needs.  Devised strategic plans to address delayed shipments or discontinued products, including optimizing inventory and distribution processes to deliver products with zero mishaps or loss of man hours.  Received a 95% Medical Readiness Inspection for operational deployment and evolutions while managing and maintaining four Battle Dress Stations inventory worth $200K each and delivering over 250 requisitions.  Achieved zero discrepancies while executing $1M in valued purchases as the Military Unit Government Purchase Card Holder.  Developed 12 monthly reports annually of expenditures and reconciliations to demonstrate cost savings for the purchasing department, valued at roughly $30K per report.

    • Emergency Medical Technician
      • Apr 2007 - Apr 2010

      Provided patient care and administered medicinal and parenteral solutions at the US Naval Hospital in Portsmouth, Virginia.  Awarded Five Certificates of Excellence in recognition of outstanding program performance and patient care while serving as Lead Emergency Medical Technician at the Labor & Delivery/Postpartum wards.  Triaged and treated over 900 patients over five months and trained six junior personnel on efficient patient encounter documentation and care.  Served as… Show more Provided patient care and administered medicinal and parenteral solutions at the US Naval Hospital in Portsmouth, Virginia.  Awarded Five Certificates of Excellence in recognition of outstanding program performance and patient care while serving as Lead Emergency Medical Technician at the Labor & Delivery/Postpartum wards.  Triaged and treated over 900 patients over five months and trained six junior personnel on efficient patient encounter documentation and care.  Served as the lead EMT and dedicated 50hrs of personal time to train junior staff for promotion, resulting in four advancements to the next paygrade.  Led the mobile team and played a key role in the scheduling, administration, risk communication, and data entry contributing to an unprecedented 98% seasonal influenza vaccination rate for over 65K military and civilian personnel annually, resulting in the prevention of approximately 5000 personnel-hours lost.

    • Senior Airman
      • Jan 2006 - Apr 2007

      Performed repairs, maintenance, and stowing of P3 Orion Aircrafts and equipment in preparation for flight operations.  Directed the safe and timely execution of 240+ aircraft moves, 245 maintenance turns, and 236 launch and recovery evolutions, resulting in eliminating a backlog of pilot training flights and meeting 100% of all Chief of Naval Operations (CNO) mandated aircrew production goals.  Served as Project Lead for the Ship's Force Maintenance Team in charge of 84 personnel to… Show more Performed repairs, maintenance, and stowing of P3 Orion Aircrafts and equipment in preparation for flight operations.  Directed the safe and timely execution of 240+ aircraft moves, 245 maintenance turns, and 236 launch and recovery evolutions, resulting in eliminating a backlog of pilot training flights and meeting 100% of all Chief of Naval Operations (CNO) mandated aircrew production goals.  Served as Project Lead for the Ship's Force Maintenance Team in charge of 84 personnel to rehabilitate 20+ shipboard spaces and battle stations, ensuring mission completion and saving over $500K in depot-level maintenance funds.  Awarded the Navy and Marine Corps Achievement Medal for outstanding performance related to the 8-month rehabilitation project.  Completed 12 major scheduled inspections, directly contributing to a 13 event, 70-hour daily flight schedule, and the squadron's (VP-30) impressive 43-year, 425,000 hours of mishap-free flights.

    • Seaman
      • Sep 2005 - Dec 2005

      US Navy recruit boot-camp. The goal of this training is to transform from a civilian into a Sailor with all of the skills necessary to perform in the fleet. The training included physical fitness, seamanship, firearms, firefighting and shipboard damage control, and lessons in the heritage and core values, teamwork, and discipline of the United States Navy.

Education

  • Colorado Technical University
    Master of Science in Management, Information Technology & Project Management
    2021 - 2023
  • Independence University
    Master of Business Administration, Cum Laude, Business Administration and Management
    2017 - 2018
  • Colorado Technical University
    Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
    2011 - 2015

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