Michaela Zidrou
Sales Manager at Bookiply (part of the Holidu Group)- Claim this Profile
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Greek Native or bilingual proficiency
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English Full professional proficiency
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Spanish Full professional proficiency
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French Elementary proficiency
Topline Score
Bio
Experience
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Bookiply (part of the Holidu Group)
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Germany
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Internet Publishing
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200 - 300 Employee
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Sales Manager
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Jul 2022 - Present
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Hotelbeds
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Spain
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Leisure, Travel & Tourism
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700 & Above Employee
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Yield Manager
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Mar 2017 - Jun 2022
- Account Management of over 300 hotels in Cyprus, Zante & Corfu - Action plans and project delivery according to company's KPIs - Renegotiation of contract conditions to maximize company's and partners' profitability - Improvement of existing commercial conditions to increase revenue and production - Competitiveness analysis & market research to identify business opportunities - Quality assessment of available product to ensure equal price distribution on B2B and B2C environment - Yielding & price optimization on preferred partner agreements - Training of the hotels on company's Supplier Portal - Campaign creation based on market/client needs Show less
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Hotelbeds
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Spain
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Leisure, Travel & Tourism
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700 & Above Employee
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Operations Agent - Team leader for the Greek team
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Nov 2013 - May 2016
- Part of Client Relations team - Assistance to the Operations supervisor - Training & Onboarding of the new team members - Customer support to company's client base (travel agents & tour operators) - Complaint management - Client compensation & Loss negotiation - Handling of booking amendments, book-outs & cancellations - Informing clients about company's products & services (Accommodation, Transfers, Car rentals, Excursions and Extras) - Part of Client Relations team - Assistance to the Operations supervisor - Training & Onboarding of the new team members - Customer support to company's client base (travel agents & tour operators) - Complaint management - Client compensation & Loss negotiation - Handling of booking amendments, book-outs & cancellations - Informing clients about company's products & services (Accommodation, Transfers, Car rentals, Excursions and Extras)
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The Cooperative Bank of Epirus
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Ioannina,Greece
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Junior Accountant
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Mar 2012 - Sep 2012
- P&L statements creation - Balance sheet analysis & creation - Company's financial status evaluation - Daily review of financial transactions - P&L statements creation - Balance sheet analysis & creation - Company's financial status evaluation - Daily review of financial transactions
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Magiopoulos Account Office
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Ioannina,Greece
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Accounting Administrative Assistant
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Sep 2007 - Feb 2008
- Customer Support - Invoice issuing - Support to the accounting department - Billing statements calculation - Submission & preparation of tax forms - Data Entry - Customer Support - Invoice issuing - Support to the accounting department - Billing statements calculation - Submission & preparation of tax forms - Data Entry
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Education
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Ethnikon kai Kapodistriakon Panepistimion Athinon
Public Relations and Administration and Design of Tourism Management -
Technological Educational Institute of Patra
Bachelor’s Degree, Studies on Administration and Economics,Sector Business Planning and Information Systems