Michaela Zidrou

Sales Manager at Bookiply (part of the Holidu Group)
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Contact Information
us****@****om
(386) 825-5501
Location
Athens, Attiki, Greece, GR
Languages
  • Greek Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Full professional proficiency
  • French Elementary proficiency

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Experience

  • Bookiply (part of the Holidu Group)
    • Germany
    • Internet Publishing
    • 200 - 300 Employee
    • Sales Manager
      • Jul 2022 - Present

  • Hotelbeds
    • Spain
    • Leisure, Travel & Tourism
    • 700 & Above Employee
    • Yield Manager
      • Mar 2017 - Jun 2022

      - Account Management of over 300 hotels in Cyprus, Zante & Corfu - Action plans and project delivery according to company's KPIs - Renegotiation of contract conditions to maximize company's and partners' profitability - Improvement of existing commercial conditions to increase revenue and production - Competitiveness analysis & market research to identify business opportunities - Quality assessment of available product to ensure equal price distribution on B2B and B2C environment - Yielding & price optimization on preferred partner agreements - Training of the hotels on company's Supplier Portal - Campaign creation based on market/client needs Show less

  • Hotelbeds
    • Spain
    • Leisure, Travel & Tourism
    • 700 & Above Employee
    • Operations Agent - Team leader for the Greek team
      • Nov 2013 - May 2016

      - Part of Client Relations team - Assistance to the Operations supervisor - Training & Onboarding of the new team members - Customer support to company's client base (travel agents & tour operators) - Complaint management - Client compensation & Loss negotiation - Handling of booking amendments, book-outs & cancellations - Informing clients about company's products & services (Accommodation, Transfers, Car rentals, Excursions and Extras) - Part of Client Relations team - Assistance to the Operations supervisor - Training & Onboarding of the new team members - Customer support to company's client base (travel agents & tour operators) - Complaint management - Client compensation & Loss negotiation - Handling of booking amendments, book-outs & cancellations - Informing clients about company's products & services (Accommodation, Transfers, Car rentals, Excursions and Extras)

  • The Cooperative Bank of Epirus
    • Ioannina,Greece
    • Junior Accountant
      • Mar 2012 - Sep 2012

      - P&L statements creation - Balance sheet analysis & creation - Company's financial status evaluation - Daily review of financial transactions - P&L statements creation - Balance sheet analysis & creation - Company's financial status evaluation - Daily review of financial transactions

  • Magiopoulos Account Office
    • Ioannina,Greece
    • Accounting Administrative Assistant
      • Sep 2007 - Feb 2008

      - Customer Support - Invoice issuing - Support to the accounting department - Billing statements calculation - Submission & preparation of tax forms - Data Entry - Customer Support - Invoice issuing - Support to the accounting department - Billing statements calculation - Submission & preparation of tax forms - Data Entry

Education

  • Ethnikon kai Kapodistriakon Panepistimion Athinon
    Public Relations and Administration and Design of Tourism Management
    2013 - 2013
  • Technological Educational Institute of Patra
    Bachelor’s Degree, Studies on Administration and Economics,Sector Business Planning and Information Systems
    2008 - 2013

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