Michaela Van Lier

Sales Coordinator/ Account Manager at COOPER WATKINSON TEXTILES LIMITED
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Contact Information
us****@****om
(386) 825-5501
Location
Auckland, New Zealand, NZ

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Experience

    • New Zealand
    • Textile Manufacturing
    • 1 - 100 Employee
    • Sales Coordinator/ Account Manager
      • May 2014 - Present

      Account management

    • Sales Coordinator / Account Manager
      • May 2014 - Present

      Manage my own accountsWellington Sales Rep - Travel to Wellington with each new range to sell new range to existing accounts and source new ones.● Sourcing new accounts● Reach sales budgets and targets● Provide sales support to the 2 other NZ reps and 2 Sydney reps.● Run weekly project sales and activity reports● Answering all phone and email enquiries● Entering orders into system (Fabrics Plus)● Arranging swatches and sampling for clients● Process direct invoices for incoming purchase orders● Oversee customer service for the sales team● Process debtor claims/ credits for faulty fabric and returns● Liase with Design team on the range each season (provide input & ideas,then learn range for showings/ viewings with customers)● Liaising with accounts and helping to manage overdue accounts. Show less

    • Australia
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • .
      • Jul 2013 - Feb 2014

      Processing all orders ● Providing sales support for the 3 members of the sales team ● Accounts coordination – reconciling accounts, applying payments, running reports, following up overdue accounts. ● Answering all email and phone enquiries ● Booking couriers ● Booking travel and accommodation ● Merchandising showroom samples ● Ordering stationery and consumables ● Filing ● Arrange signage, posters and displays for customers – liaise with marketing to approve images for online and advertising use ● Arranging credits for faulty warranty stock and for returned stock rotation ● Liaising with Sydney office for repairs and warranty enquiries Show less

    • Sales Support / Customer Service
      • Oct 2011 - Jul 2013

      Supporting sales team ● Organising samples for clients and ordering samples from NZ and overseas suppliers ● Shipping/ Freight and airfreight for Imports - documents, invoicing ● Customer service ● Liaising with warehouse/ cool stores and freight companies ● Processing orders ● Invoicing ● Answering phones ● Answering emails ● PA duties for Director – booking travel, accommodation, preparing board packs, organising staff events. ● Filing ● General ad hoc duties for Sales Manager and Company Directors ● Ordering stationery Show less

    • New Zealand
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Customer Service representative
      • Oct 2010 - Sep 2011

      Maternity cover contract) ● Answering phones, emails and any website enquiries relating to orders, product, pricing and stock. ● Sales ● Provide quotes for large orders and relabeling ● General administration ● Retail for the showroom/shop ● Invoicing – basic accounts receivable making sure all accounts were paid on time and under the credit limit. ● Credits for returned/faulty items and incorrect invoices ● Entering sales orders and organising the relabeling schedule for all customers ● Data Entry ● Liaising with warehouse to ensure orders are dispatched on time. ● Support to National Sales Manager. ● Helping with stock take of warehouse Show less

    • Administration Assistant
      • Sep 2007 - Oct 2010

      ● Managing all mobile phone facilities for the 7 New Zealand offices including procurement, contractual and policy agreements, billing and invoicing, replacements, repairs and upgrades. ● Responsible for all archiving operations ● Back up reception duties – managing a busy switch board, liaising with clients, car park management, general assistance where required. ● Travel coordination – booking international/ domestic flights, arranging accommodation and visas ● Building maintenance support including coordination of repair and re- fitting projects ● Stationary, café supplies, computer consumables and health and safety procurement ● PA support to office services manager – diary management, ordering catering, coordination of meetings with internal and external clients/ suppliers and taking minutes. Show less

    • New Zealand
    • Business Consulting and Services
    • 700 & Above Employee
    • Receptionist
      • Jan 2006 - Jan 2007

      Beca Corporate Holdings● Meeting and greeting clients● Answering busy switch board● Ad hoc administration tasks● Organising taxis for staff and clients● Arranging dry cleaning for staff● Ordering catering for meetings● Managing car park● Keeping reception area tidy● Ordering business cards for NZ staff.

    • Mailroom Coordinator
      • Jan 2005 - Jan 2006

      Beca Corporate Holdings● Arranging local and international couriers● Sorting all mail● Ad hoc duties for Corporate Services Team● Data entry of sent items for all international and national bookings● Delivering mail for the 2 Beca buildings

    • Australia
    • Construction
    • 1 - 100 Employee
    • Front of House Manager
      • Jan 2004 - Jan 2005

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Front of House Manager
      • May 2004 - Dec 2004

    • Shift Manager
      • Jan 2002 - Jan 2004

Education

  • St Dominic’s College

Community

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