Assistant of Operation Agenda

• May 2023 - Present

Assistant of Region Bohemia Management

• Dec 2014 - Jun 2018

Veolia group is a world-wide provider of environmental services in three main areas - water, energy and waste My responsibilies: - organisation of the Regional Director diary - organisation of different company meetings (making reports, organising video conferences, ordering refreshments) - event management (organising teambuildings, Christmas parties, events for clients, top management dinners etc. for group of people ranging from 10 up to 90) - supervision and management of the reception in our Prague office - booking hotel accommodation and transportation for our outside visitors or for our employees on their travels - translation of regular monthly Operation Reporting + ad hoc tranlations of materials with different topics - administration of the regional sponsorship contracts, communication with clients - office supplies ordering - responsible for company's offical "data boxes" sending and receiwing official notifications from state authorities Experience - daily cross-company communication and negotiation - communication with clients, suppliers - organisation responsibility for important company events, teambuildings - working under pressure - dealing with tight deadlines Show less

Cabin Crew

• Apr 2013 - Sep 2014

Seasonal job for the leading Czech air operator My responsibilities: - providing excellent customer service - negotiation with different kind of passengers with great variety of tasks - assuring safety and security of passengers during the cruise Experience: - working under demanding physical and psychological conditions: changing of day and night shifts, dealing with pressure changes, temperature and weather condition changes after landing/take-off etc. - dealing with unruly passengers in limited-space area - dealing with "special attention passengers" - unaccompanied minors, passengers with disabilities, injured passengers etc. - cross-cultural experience - mixed Czech-Canadian crews, temporary bases in Prague, Warsaw and London-Gatwick - necessity of keeping professional attitude in every situation Show less

Team-Leader

• Jun 2012 - Dec 2012

Team of specialists organizing Asian weddings My responsibilies: - event management - personnel training and co-ordination - venue arrangement - customer service during the event. Experience: - working in truly multi-cultural environment - leadership of people with different cultural background and different working habbits (as for time perception etc.) - handling unruly guests, complaints Team of specialists organizing Asian weddings My responsibilies: - event management - personnel training and co-ordination - venue arrangement - customer service during the event. Experience: - working in truly multi-cultural environment - leadership of people with different cultural background and different working habbits (as for time perception etc.) - handling unruly guests, complaints

Freelance Interpreter (EN-CZ)

• Mar 2012 - Dec 2012

Interpreting especially for health and social services My responsibilities: - "live" interpreting for health and social services - need to absorb vast vocabulary within few days - especially medical and legal - without any previous training - professional attitude with no personal interest display Experience: - readiness to travel across whole town at almost any time of the day - managing my own transportation in foreign town and foreign country - dealing with sometimes very difficult personal stories and having to keep a distance from it Show less