Michaela Pacaiova
Customer Service Representative at ABB Solutions Slovakia- Claim this Profile
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Bio
Experience
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Customer Service Representative
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AT&T
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United States
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Telecommunications
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700 & Above Employee
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Advanced customer care
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Jul 2018 - Aug 2022
Supporting customers with uncovering needs and providing technical insights. Working with multiple applications in CRM to ensure that we are addressing the issues and providing the best solutions. Creating prestantions and coaching peers. Visual assistance for work events and projects such as logos, posters and training aids. Team-building management Supporting customers with uncovering needs and providing technical insights. Working with multiple applications in CRM to ensure that we are addressing the issues and providing the best solutions. Creating prestantions and coaching peers. Visual assistance for work events and projects such as logos, posters and training aids. Team-building management
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