Michaela Lyngar
Logiansvarig at BJURSÅS SKICENTER & CAMPING AB- Claim this Profile
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Norsk Full professional proficiency
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Svensk Native or bilingual proficiency
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Engelsk Professional working proficiency
Topline Score
Bio
Credentials
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First Aid - Basic Course
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HSE-Health, Safety, and Environment in the company
Din HMS as
Experience
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BJURSÅS SKICENTER & CAMPING AB
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Sweden
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Travel Arrangements
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1 - 100 Employee
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Logiansvarig
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Sep 2022 - Present
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Service Team Manager
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Jul 2021 - Nov 2022
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Front Office conference and Booking Manager
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Jun 2015 - Jul 2021
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Scandic Holmenkollen Park
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Hospitality
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1 - 100 Employee
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Front Office Manager
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Sep 2014 - Jun 2015
Set 350 meters above Oslo, Scandic Holmenkollen Park offers picturesque views of the city, fjord, and Nordmarka forest. The hotel has 336 rooms, 36 meetingrooms and offers fine dining, pizza, or fireside drinks with fjord views. Set 350 meters above Oslo, Scandic Holmenkollen Park offers picturesque views of the city, fjord, and Nordmarka forest. The hotel has 336 rooms, 36 meetingrooms and offers fine dining, pizza, or fireside drinks with fjord views.
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Hotel Manager
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Mar 2014 - Aug 2014
Former Rica Hotel Bygdøy Alle. - Managing strategic business development and all aspects of day-to-day operation at this architecturally magnificent 57-room, 3-conference-centre property in central Oslo - Establishing a welcoming atmosphere and professional, customer-focused service across all areas of front-of-house and back-of-house operations - Training, developing and motivating employees in both technical and service facets of their various roles, and overseeing the highest standards of quality and guest care - Owning responsibility for budgeting and financial management, preparing cost and revenue forecasts, and monitoring and adjusting expenses to achieve bottom-line targets - Ensuring adherence to all health, safety and environmental regulations, and supervising emergency and hotel evacuation planning
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Front Office & Sales Manager
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Dec 2012 - Feb 2014
As Front Office Manager I am responsible for all duties of the front desk operation which includes: staff training, inter-department communications, staff scheduling and to ensure quality and guest satisfaction. As Front Office Manager I am responsible for all duties of the front desk operation which includes: staff training, inter-department communications, staff scheduling and to ensure quality and guest satisfaction.
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Ass. Front Desk Manager
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May 2011 - Dec 2012
Performed duties as with Rica Hotel Hammerfest. Performed duties as with Rica Hotel Hammerfest.
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Ass. Front Desk Manager
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Aug 2010 - May 2011
- Headed the Front Office team in dealing in a friendly and efficient manner with reservations and room assignments, check-in and check-out processes, and front desk financial functions - Provided training and oversaw performance management, prepared work schedules, organised and assigned duties, and managed all inter-departmental communication. - Headed the Front Office team in dealing in a friendly and efficient manner with reservations and room assignments, check-in and check-out processes, and front desk financial functions - Provided training and oversaw performance management, prepared work schedules, organised and assigned duties, and managed all inter-departmental communication.
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Front Desk Supervisor
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May 2010 - Aug 2010
- Performed duties as with Rica Hotel Hammerfest during the summer months at this seasonal operation. - Performed duties as with Rica Hotel Hammerfest during the summer months at this seasonal operation.
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Front Desk Agent
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May 2009 - Apr 2010
- Managed reception duties, including training and supervising clerks in maintaining a friendly, professional and welcoming atmosphere while dealing with reservations and check-in and check-out processes - Managed reception duties, including training and supervising clerks in maintaining a friendly, professional and welcoming atmosphere while dealing with reservations and check-in and check-out processes
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Education
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Frans Schartaus Handelsinstitut
Hotel, Conference and Hosting Studies, Hotellverksamhet