Michaela Jancikova

Corporate Travel Consultant at Club Travel Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Ireland, IE
Languages
  • English Native or bilingual proficiency
  • Slovak Native or bilingual proficiency
  • Czech Native or bilingual proficiency

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Experience

    • Ireland
    • Airlines and Aviation
    • 1 - 100 Employee
    • Corporate Travel Consultant
      • May 2022 - Present

  • Levitate Aerial yoga
    • Ennis, County Clare, Ireland
    • Aerial Yoga classes
      • Oct 2020 - Present

      Aerial yoga classes Aerial yoga classes

    • Ireland
    • Hospitality
    • Front Office Receptionist
      • Feb 2019 - Oct 2021

    • Ireland
    • Airlines and Aviation
    • 100 - 200 Employee
    • Ground Crew
      • Feb 2018 - Feb 2019

      -check-in for various airlines - boarding passengers, off-loading passengers - meeting private jets - use of Travel Port and Sabre -check-in for various airlines - boarding passengers, off-loading passengers - meeting private jets - use of Travel Port and Sabre

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Corporate Account Executive
      • Aug 2016 - Jul 2017

      - Handling travel enquiries by phone and email for all travel requirements for a wide variety of business travelers - Handling changes, cancellations, special requests for flights, hotels, car hire - Using Galileo, Smart Point, Amadeus and providers websites - Providing excellent customer service in a timely manner - Handling travel enquiries by phone and email for all travel requirements for a wide variety of business travelers - Handling changes, cancellations, special requests for flights, hotels, car hire - Using Galileo, Smart Point, Amadeus and providers websites - Providing excellent customer service in a timely manner

    • United Kingdom
    • Leisure, Travel & Tourism
    • Training delivery specialist
      • Aug 2014 - Mar 2016

      - Achieved good results as RBS Trainer and become a certified Ebookers Trainer - Successfully delivered trainings for different markets within Ebookers (CH, DE, AT, FR) all teams located in Dublin - Based on previous RBS experience I was picked to travel to India, New Delhi to deliver training for new RBS call centre of 14 people, where I was responsible for building and delivering the whole training (1 month) including the training material and syllabus Show less

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Senior Travel Agent RBS team
      • Apr 2009 - Aug 2014

      • RBS (Royal Bank of Scotland) loyalty program Your Points. • Banks involved in this program Royal Bank of Scotland, Coutts, Natwest, Ulster Bank Northern Ireland, Ulster Bank Republic of Ireland • Booking flights, hotels, car hire and dynamic packages for clients using their points • providing sales and service • Working with internal system ADT • Using GALILEO on daily basis • Working with Ebookers Your Points website as well as UK website and IE website. • certified Trainer for Sales and Service • successfully delivered full training for different markets (UK, IE, FR, DE) within Ebookers based in Dublin Show less

    • Switzerland
    • Insurance
    • 700 & Above Employee
    • Telesales Agent
      • Apr 2008 - Oct 2009

      • Achieved top 3 sales award as result of exeding sales targets in my position • Was responsible for training new employes in our systems and processes relating to the roll • Part of the telesales team, achieved all tergets over my 6 months in the position • Played the key roll in the team that sucessfully delivered the rembranding project from Eagle Star to Zurich • Achieved top 3 sales award as result of exeding sales targets in my position • Was responsible for training new employes in our systems and processes relating to the roll • Part of the telesales team, achieved all tergets over my 6 months in the position • Played the key roll in the team that sucessfully delivered the rembranding project from Eagle Star to Zurich

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Administrative and data entry clerk
      • Jan 2008 - Apr 2008

      • Was responsible for the daily routine relating to the customer online orders and checking, responding and making sure they are cleared down on daily basis • Updating main manifest with the new business customers, implementing the connection and providing support for customer care agents • Was responsible for the daily routine relating to the customer online orders and checking, responding and making sure they are cleared down on daily basis • Updating main manifest with the new business customers, implementing the connection and providing support for customer care agents

    • Hospitality
    • 1 - 100 Employee
    • Floor staff, hostess, cashier
      • Mar 2006 - Jan 2008

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • General Operative
      • Nov 2005 - Feb 2006

  • NBH Ltd.
    • Slovak Republic
    • Editor for electronic newspapers
      • Oct 2004 - Jul 2005

      • Responsible for preparation of edition of electronic newspapers • Secure of advertisement and marketing • sell of the information product and advertisement space • Responsible for preparation of edition of electronic newspapers • Secure of advertisement and marketing • sell of the information product and advertisement space

Education

  • Westmoreland College, Dublin, Ireland
    diploma, HR Management
    2010 - 2011
  • Westmoreland College, Dublin, Ireland
    HR Diploma, HR
    2010 - 2011

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