Bell Captain

• May 2022 - Present

Receptionist

• Aug 2020 - Nov 2021

Supervisor

• Nov 2019 - Mar 2020

Receptionist & Guest Services Agent

• Jul 2019 - Nov 2019

Guest Service Agent

• Mar 2019 - Jul 2019

In this role, my main duties are to greet guests with their names and complete any inquiries they offer, manual adjustment of minibar and housekeeping and updating reservations In this role, my main duties are to greet guests with their names and complete any inquiries they offer, manual adjustment of minibar and housekeeping and updating reservations

Food & Beverage Attandant - Cookies Cafe & Coffee Cart

• Apr 2017 - Jul 2019

At Cookies Cafe and Coffee Cart I maintained skills in setting up the cafe for buffet style or a la carte, greeting customers, taking order and making coffees for the students, and packing up the cafe from buffet style or coffee cart.

Student

• Jan 2017 - Jul 2019

Front Office Agent

• Apr 2018 - Jun 2018

While learning Front Office at my school, our main roles were to understand and apply the quality of customer service to guests on arrival and departure, successfully complete the basic walk-in and check-out process through Opera and understanding all roles in front office such as supervisor, concierge, guest service agent, reservations and night audit

Housekeeping Attendant

• Apr 2018 - Jun 2018

In Housekeeping at BMIHMS, we were taught how to work in different departments such as public areas attendant, room attendant, laundry, supervisor and houseman as well as completing a twin room to a 5-star level in under 30 minutes

Mentor Scholarship Student | Food and Beverage Department

• Jan 2018 - Apr 2018

Food & Beverage Attendant - Chambers Fine DIning Restaurant

• Apr 2017 - Jul 2017

Working in Chambers Fine Dining Restaurant I can successfully complete a basic front of house duty and the mise en place for two tables in 45 minutes, I can maintain two tables through the fine dining sequence of service, and I can clean the back of house and front of house after service ready for the next day.

Food & Beverage Attendant - Sublime Bar & Chambers Bar

• Apr 2017 - Jul 2017

At Sublime and Chambers bars I successfully completed a checklist whilst setting up, constantly refilling fridges and drinks accessible to the customers, and effectively completing a pack up check list and cleaning the bar thoroughly.

Housekeeper

• Sep 2018 - Jan 2019

The roles of a Housekeeper consisted of effectively cleaning all types of rooms to a 5-star level, understanding the correct use of chemicals in a room environment and learning the correct sequence for a stay-over room and a departure room.

Receptionist

• Jul 2018 - Jan 2019

My main duties as a receptionist were to resolve customer complaints effectively by listening and empathising, applying my vast knowledge of Opera to every situation as well as completing some trainer shifts

Guest Services Agent

• Jul 2018 - Jan 2019

As a guest service agent, my main roles were completing customer queries about local knowledge, carefully manoeuvring car to and from valet parking and undetaking trips to and from the Villas to pick up and drop off guests

Egg Chef

• Sep 2017 - Jan 2018

Food & Beverage Attendant

• Jul 2017 - Jan 2018

Proccesing Coordinator

• Apr 2016 - Jan 2017

At JB HI-FI, I received stock and processed by comparing to the invoice, I then provided the stock to the correct department, and I helped put media stock and posters on display. At JB HI-FI I learnt how to do any job efficiently and effectively. At JB HI-FI, I received stock and processed by comparing to the invoice, I then provided the stock to the correct department, and I helped put media stock and posters on display. At JB HI-FI I learnt how to do any job efficiently and effectively.

Delivery Driver

• Apr 2015 - Jan 2016

At Dominos I delivered orders under a restricted time period, worked night shifts, and safely handled food under strict regulations. At Dominos, I gained self-confidence in myself to work late night shifts and with the correct procedures for food handling At Dominos I delivered orders under a restricted time period, worked night shifts, and safely handled food under strict regulations. At Dominos, I gained self-confidence in myself to work late night shifts and with the correct procedures for food handling

Customer Service Assistant

• Nov 2014 - Jan 2015

At Sanity, I assisted customers with finding what they were after, sourced items from different stores and suppliers, and doing stock counts weekly. At Sanity I gained the confidence to work independently or in a team At Sanity, I assisted customers with finding what they were after, sourced items from different stores and suppliers, and doing stock counts weekly. At Sanity I gained the confidence to work independently or in a team

Customer Service Assistant

• Feb 2012 - Jan 2014

At KFC I constantly conversed with customers while taking orders in drive thru, I handled money regularly, and listening and dealing with customer complaints on a high level. The main skill I learnt at KFC was punctuality. At KFC I constantly conversed with customers while taking orders in drive thru, I handled money regularly, and listening and dealing with customer complaints on a high level. The main skill I learnt at KFC was punctuality.