Michaela Ambrozková

Office Manager at GLENBARROW LIMITED
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Contact Information
Location
Warrington, England, United Kingdom, UK
Languages
  • English Professional working proficiency
  • Czech Native or bilingual proficiency

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Experience

    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • Office Manager
      • Jul 2016 - Present

      ● Hiring/off hiring equipment for sites ● Ordering office and Site Supplies ● Purchase orders ● Answering telephone ● Emails ● Liaising with Site Managers ● Compiling Site files ● Spreadsheets ● General office duties ● Keeping office tidy ● Marketing ● Dealing with Clients ● Typing official letters ● Hiring/off hiring equipment for sites ● Ordering office and Site Supplies ● Purchase orders ● Answering telephone ● Emails ● Liaising with Site Managers ● Compiling Site files ● Spreadsheets ● General office duties ● Keeping office tidy ● Marketing ● Dealing with Clients ● Typing official letters

    • Back Office Assistant
      • Jan 2011 - Dec 2013

      ● Composed and drafted all outgoing correspondence and reports for managers ● Oversaw inventory and office supply purchases ● Frequently used word processing, spreadsheet, database and presentation software ● Sourced and ordered office equipment and supplies ● Filed paperwork and organised computer-based information ● Matched purchase orders with invoices and recorded the necessary information ● Managed shipment schedules to maximise productivity and cut costs. ● Communicated with dispatchers, warehouses and customers regarding outgoing orders. ● Prioritised order security, accuracy and on-time pickup and delivery ● Prepared documents for shipment claims submissions ● E-mailed suppliers, carriers and customers with shipping updates ● Made sure that products were produced on time and were of good quality ● Worked with quality manager to achieve the proper segregation and recycling of all wash and rework ● Answered customer questions about product availability and shipment times Show less

    • Call Center Operator
      • Jul 2008 - Aug 2008

      ● Effectively managed a high volume of inbound and outbound customer calls ● Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call centre environment ● Managed high call volume with tact and professionalism ● Effectively managed a high volume of inbound and outbound customer calls ● Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call centre environment ● Managed high call volume with tact and professionalism

    • Clerk
      • Aug 2007 - Sep 2007

      ● Submitted loan applications to the underwriter for verification and recommendations ● Compiled database of loan applicants' credit histories, corporate financial statements and other financial information ● Submitted loan applications to the underwriter for verification and recommendations ● Compiled database of loan applicants' credit histories, corporate financial statements and other financial information

Education

  • Heather Walton Language Centre in Hale
    FCE, English course
    2014 -
  • University of Defense, Brno
    Master's degree, National Defence Economics
    2010 - 2012
  • Tomas Bata University in Zlín
    Bachelor's degree, Logistics and management
    2007 - 2010
  • The Business Academy in Olomouc
    Economic lyceum
    2003 - 2007

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