Experience

Saint Peter's Prep
• United States
• Primary and Secondary Education
• 1 - 100 Employee
• Associate Director of Admissions

  • Aug 2023 - Present


Merrill Edge

• Financial Services
• 700 & Above Employee

• Officer, Solutions Specialist - Consumer Investment Operations Support (CIOS)

  • Aug 2020 - Jul 2023

  Assist all Merrill Edge front line associates in providing elevated support for complex operational requests; Aid in delivering for our client’s needs, by providing point of call expertise in a myriad of operational functions; Educate and clarify on key service issues, such as, account opening, account maintenance, transactional reviews, and money movement requests for investment accounts. Ensure requests are handled seamlessly by taking ownership, providing timely resolution, and building upon already strong relationships with our clients and all Merrill Edge front line associates. Show less

• Sales & Support Specialist - Dedicated Field Support (DFS)

  • Apr 2017 - Aug 2020

  Provide end to end service ownership with point of call resolution, partnership, research, and proactive support for Merrill Edge clients and financial solutions advisers (FSA); Handle on-boarding, funding, ongoing service, product, and sales support inquiries for Merrill Edge investment accounts; Provide full accountability, ownership, and coaching opportunities to build solid working relationships with clients and FSAs alike.

• Sales & Support Generalist - Account Funding & Asset Transfer

  • Aug 2015 - Apr 2017

  Work as a resource and escalation point for account funding and asset transfers for all Merrill Edge associates and clients; Provide full ownership on issues that are unable to be resolve through normal operating procedures; Daily responsibilities include various operational and functional areas such as asset transfers, incoming wires, asset liquidations, automated funding service, funds transfer services, and account linking.



Saint Peter's Preparatory School

• Alumni Service Corps - Admissions Department

  • Sep 2014 - Jul 2015

  Interact with parents and potential students to sell the benefits of the school; Host events for prospective and accepted students; Conduct tours of the school; Review applications for admission; Answer phone calls/e-mails and provide information to interested parties; Deliver presentations to groups of potential students and parents alike; Visit grade schools to generate interest in a Prep education; Provide external customer service and internal administrative support.

• Teacher - Higher Achievement Program (HAP)

  • Jun 2014 - Jul 2015

  Taught Mathematics and English to inner-city seventh grade students; Created lesson plans; Instructed students on a daily basis; Communicated complex information in a way that students could comprehend; Encouraged an environment that welcomed open dialogue, debate and collaboration; Answered questions raised by students; Advised students on their academics, athletics, and future high school planning.



Delaware North

• United States
• Hospitality
• 700 & Above Employee

• Retail Sales Associate at MetLife Stadium

  • Aug 2013 - Jul 2015

  Assist stadium guests in merchandise shops; Provide product information to potential customers; Conduct transactions including purchases/returns; Manage and account for inventory; Answer telephone inquiries. Assist stadium guests in merchandise shops; Provide product information to potential customers; Conduct transactions including purchases/returns; Manage and account for inventory; Answer telephone inquiries.



The Jersey Journal

• United States
• Newspaper Publishing
• 1 - 100 Employee

• Sports Writer

  • May 2013 - Sep 2014

  Staff member from May-December 2013; Freelance writer from January-December 2014. Attend professional, college and high-school sporting events and file stories on these events; Conduct interviews with players, coaches and fans to gather accurate quotes for inclusion in articles; Collect data and research on background and statistics to provide context for readers; Factually and impartially report on these events in a timely fashion; Write articles on tight deadlines; Submit articles to the Sports Editor for review; Make edits as directed by Sports Editor. Show less



Saint Dominic Academy

• Education Administration Programs
• 1 - 100 Employee

• Administrative Assistant to Director of Admissions

  • May 2012 - Sep 2012

  Provided information to prospective students/parents; Conducted tours of the school; Answered phone calls/emails providing timely customer service; Maintained files on potential new students; Updated database information. Performed administrative duties as directed. Provided information to prospective students/parents; Conducted tours of the school; Answered phone calls/emails providing timely customer service; Maintained files on potential new students; Updated database information. Performed administrative duties as directed.


Live Nation Entertainment
• United States
• Entertainment Providers
• 700 & Above Employee
• Retail Sales Associate at PNC Bank Arts Center

  • May 2011 - Sep 2011

St Mary, Star of the Sea, Roman Catholic Church
• Sacristan

  • Sep 2008 - Aug 2010