Sr. Consultant

• Sep 2023 - Present

Sr. Consultant

• Jun 2022 - Sep 2023

Consultant

• Jan 2021 - Jun 2022

Lead Technical Business Analyst / Lead Software Automation Test Engineer

• Oct 2015 - Jan 2021

• Responsible for writing Java and Selenium based automation tests scripts for quality testing • Architecting the business logic layer and data design layer of in-house Salesforce based applications • Leading two junior members through function application testing • Perform R&D for software solutions proposals • Responsible for market research and selection of industry standard testing tools • Responsible for building test automation frameworks • Responsible for gathering and documenting business requirements and user stories • Responsible for writing software user guides and internal system administrator user guides for the Salesforce platform • Responsible for creating and owning the QA process • Responsible for writing and executing manual test cases • Responsible for writing and executing automation test cases • Responsible for writing UAT scripts • Responsible for facilitating UAT • Responsible for troubleshooting and resolving Salesforce defects • Act as the SME of the current Salesforce software system • Responsible for writing user guides for in- house custom applications • Responsible for acting as a liaison between business/product owners and developers • Responsible for training users and internal developers on Salesforce applications and in-house customs applications • Responsible for monthly presention of quality progress to mid and upper level management • Responsible for writing release notes • Responsible documenting defects and monitoring until closure Show less

Sr Business Systems Analyst/Project Manager

• Jul 2013 - Oct 2015

•Leading customer IT projects throughout the SDLC •Leading customer meetings to gather business, functional, non-functional, and technical requirements •Producing weekly status reports which include project timeline status, issues, and risks •Facilitating UAT across multiple projects •Acting as the liason between business customers and the IT department •Leading customer IT projects throughout the SDLC •Leading customer meetings to gather business, functional, non-functional, and technical requirements •Producing weekly status reports which include project timeline status, issues, and risks •Facilitating UAT across multiple projects •Acting as the liason between business customers and the IT department

Lead Software Quality Assurance Engineer

• Sep 2010 - Jun 2013

• Managing QA Projects throughout each phase of SDLC• Accurately Forecasted budget, resources, and project timelines• Managed multiple test teams to produce quality global solutions• Ensured quality speed to market products to business customers through project management,quality assurance, and quality control

Sofware Quality Analyst

• Jan 2009 - Sep 2010

• Forecasted project timelines and budget estimates• Lead small and mid-level QA projects throughout the SDLC• Peformed static verification, fucncition, system, and system integration tests• Lead daily defect triage meetings

Advanced Programmer

• Jan 2008 - Jan 2009

•Met with business customers/partners to gather both business and technical requirements•Coded complex COBOL programs converting all programs from IMS to DB2•Wrote and Approved technical specs for 3rd party vendors•Reviewed and approved COBOL code and JCL created by 3rd party vendors

Programmer

• Jan 2007 - Jan 2008

•Met with business customers/partners to gather both business and technical requirements•Reverse engineered and documented all historical mainframe pricing system process flows that had never been previously documented•Coded Java programs that pulled historical pricing data for frontend Pricing History screens in the Wal-Mart Retail Link environment•Unit tested and system tested COBOL and Java code for pricing programs