Michael Willavage

Beverage Manager at West Bend Country Club
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Contact Information
us****@****om
(386) 825-5501
Location
West Bend, Wisconsin, United States, US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Beverage Manager
      • Apr 2017 - Present

    • Bartender
      • Jun 2013 - Present

      • Building and maintaining a good rapport with all members and guest. • Bar tending.• Maintaing a fun and upbeat bar experience.• Wedding and banquet bar set up.• Assisting in wedding banquet service.• Bar stocking and setup.• Promoting upcoming events to members.• Tracking and imputing members purchase using POS system.• Training new bar staff. • Delegating task to other staff to ensure smooth operation.• Seating and taking cocktail orders.• Helping with monthly inventory.• Table side wine service.• Assisting food service: bussing, cocktailing, setting tables, tray carrying and any other duties. • Reconciliation of cash drawer.• Submitting members tabs (chits) for billing purposes.• Assisting managers in an other duties.• Carrying out any member request or referring to those who can fulfill their request.• Answering any question and insuring any concerns are passed to management.• Answering phone, taking reservations or connecting members to department requested. • Closing of premiss. Ensuring all lights off, doors locked and alarm set. • There is no such thing as no in service. If it can be done I will do it! Show less

    • Bar Manager
      • Oct 2015 - Present
    • Bartender
      • Mar 2015 - Sep 2015
    • United States
    • Retail
    • 300 - 400 Employee
    • Liquor department-Receiver
      • Oct 2011 - Nov 2013

      Liquor Department • Building a good rapport with customers to build and ensure repeat business. • Keeping shelves stocked and organized. • Helping customers find items wanted. • Inform customers of any promotions and special. • Making wine, beer and liquor recommendations based upon customers needs. • Putting away and rotating stock on incoming deliveries. • Assisting quarterly inventory. Receiver • Building a good rapport with vendors. • Receiving all inbound products. • Ensuring correct products, quantities and quality is being received. • Making sure quantities invoiced match quantities received. • Input of data into Retalix and Microsoft Excel spreadsheet. • Coordinate and insure all store to store transfers made it on the truck promptly and where recorded in the system. • Take care of all vendor return items • File all invoices and make sure they where sent daily to the corporate office. • Put together week ending and month ending reports by department and distribute them via email or paper copy based on preference. • Help with quarterly inventory and insure accuracy. Show less

    • United Kingdom
    • Restaurants
    • Bartender
      • May 2011 - Jun 2012
    • Brazil
    • Spectator Sports
    • Bar Manager
      • Mar 2010 - May 2011

      • Build good rapport with customers, vendors and employees. • Overseeing all daily operations. • Ordering all inventory liquor and supplies. • Taking advantage of vendor offers while still be aware of keeping inventory levels reasonable. • Setting up and executing special events with vendors, bands and cross promoting with other local businesses. • In-house promotions with drink specials and upcoming events. • Working with amusement vendor to get the latest and best games available. • Reconciling of all employee cash drawers and investigating any discrepancies. • Show less

    • Information Technology and Services
    • 1 - 100 Employee
    • Poker Player
      • Jun 2004 - Apr 2011
    • United States
    • Restaurants
    • Bartender
      • Sep 2007 - Feb 2010
    • Bartender
      • Jun 2006 - Sep 2007
    • Food & Beverages
    • 1 - 100 Employee
    • Night Supervisor
      • Jun 1995 - Jun 2004

Education

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Community

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