Michael Webb - CISSP
Chief Technology Officer/Chief Information Security Officer at On Lok- Claim this Profile
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English Native or bilingual proficiency
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Mandarin Elementary proficiency
Topline Score
Bio
Alex Bangs
Mike has a rare combination of information security, IT operations, and software development experience. At Crescendo he leveraged all of these to build a strong IT infrastructure, put in place a risk-driven information security program, and collaborate closely with the Software Engineering group to ensure that they were aligned on IT and information security actions. He also regularly reached out to his internal customers to make sure he was meeting their needs, and worked to develop the talent in his own team. I greatly appreciated the collaborative relationship he and I had to move the company forward. His combined technical and people skills have made him a great technology leader and I would gladly work with him again.
Diane Gregorio
It’s rare to come across an opportunity to report to the Director of IT Systems where his strong supervisory experience is utilized to develop, mentor and coach the whole staff. His coach like skills and consultant nature has had an enormous impact on our department and museum as a whole in terms of managing priorities and driving projects to successful completion. With solid depth of expertise and experience in the technical and functional competencies relevant to IT systems and Infrastructure, combined with a deep understanding of sound business process and best practices, Mike’s qualities translate in his ability to be able to keep the teams focused. He is a decisive leader with steady conflict resolution. It’s been a pleasure working with Mike and I would jump at the change to do it again.
Alex Bangs
Mike has a rare combination of information security, IT operations, and software development experience. At Crescendo he leveraged all of these to build a strong IT infrastructure, put in place a risk-driven information security program, and collaborate closely with the Software Engineering group to ensure that they were aligned on IT and information security actions. He also regularly reached out to his internal customers to make sure he was meeting their needs, and worked to develop the talent in his own team. I greatly appreciated the collaborative relationship he and I had to move the company forward. His combined technical and people skills have made him a great technology leader and I would gladly work with him again.
Diane Gregorio
It’s rare to come across an opportunity to report to the Director of IT Systems where his strong supervisory experience is utilized to develop, mentor and coach the whole staff. His coach like skills and consultant nature has had an enormous impact on our department and museum as a whole in terms of managing priorities and driving projects to successful completion. With solid depth of expertise and experience in the technical and functional competencies relevant to IT systems and Infrastructure, combined with a deep understanding of sound business process and best practices, Mike’s qualities translate in his ability to be able to keep the teams focused. He is a decisive leader with steady conflict resolution. It’s been a pleasure working with Mike and I would jump at the change to do it again.
Alex Bangs
Mike has a rare combination of information security, IT operations, and software development experience. At Crescendo he leveraged all of these to build a strong IT infrastructure, put in place a risk-driven information security program, and collaborate closely with the Software Engineering group to ensure that they were aligned on IT and information security actions. He also regularly reached out to his internal customers to make sure he was meeting their needs, and worked to develop the talent in his own team. I greatly appreciated the collaborative relationship he and I had to move the company forward. His combined technical and people skills have made him a great technology leader and I would gladly work with him again.
Diane Gregorio
It’s rare to come across an opportunity to report to the Director of IT Systems where his strong supervisory experience is utilized to develop, mentor and coach the whole staff. His coach like skills and consultant nature has had an enormous impact on our department and museum as a whole in terms of managing priorities and driving projects to successful completion. With solid depth of expertise and experience in the technical and functional competencies relevant to IT systems and Infrastructure, combined with a deep understanding of sound business process and best practices, Mike’s qualities translate in his ability to be able to keep the teams focused. He is a decisive leader with steady conflict resolution. It’s been a pleasure working with Mike and I would jump at the change to do it again.
Alex Bangs
Mike has a rare combination of information security, IT operations, and software development experience. At Crescendo he leveraged all of these to build a strong IT infrastructure, put in place a risk-driven information security program, and collaborate closely with the Software Engineering group to ensure that they were aligned on IT and information security actions. He also regularly reached out to his internal customers to make sure he was meeting their needs, and worked to develop the talent in his own team. I greatly appreciated the collaborative relationship he and I had to move the company forward. His combined technical and people skills have made him a great technology leader and I would gladly work with him again.
Diane Gregorio
It’s rare to come across an opportunity to report to the Director of IT Systems where his strong supervisory experience is utilized to develop, mentor and coach the whole staff. His coach like skills and consultant nature has had an enormous impact on our department and museum as a whole in terms of managing priorities and driving projects to successful completion. With solid depth of expertise and experience in the technical and functional competencies relevant to IT systems and Infrastructure, combined with a deep understanding of sound business process and best practices, Mike’s qualities translate in his ability to be able to keep the teams focused. He is a decisive leader with steady conflict resolution. It’s been a pleasure working with Mike and I would jump at the change to do it again.
Credentials
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Certified Information Systems Security Professional (CISSP®)
ISC2Aug, 2013- Nov, 2024 -
CISSP
ISC2Aug, 2013- Nov, 2024
Experience
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On Lok
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United States
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Hospitals and Health Care
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200 - 300 Employee
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Chief Technology Officer/Chief Information Security Officer
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Sep 2018 - Present
As the technology business leader for On Lok, I lead the information technology team providing strategic, innovative and tactical direction to provide the right technology capabilities to support the organization’s business models, mission and strategy. The following are highlights of the strategies I have developed and implemented at On Lok: Technology Roadmap: Initiative to modernize the technology environment, with specific strategies around elimination of technical debt… Show more As the technology business leader for On Lok, I lead the information technology team providing strategic, innovative and tactical direction to provide the right technology capabilities to support the organization’s business models, mission and strategy. The following are highlights of the strategies I have developed and implemented at On Lok: Technology Roadmap: Initiative to modernize the technology environment, with specific strategies around elimination of technical debt, leap frogging technologies and moving the organization forward in an competitive environment. Virtual High Touch Care: Strategy to enable our high touch care with technology to expand the value of On Lok’s quality of care. Optimize and at times transform the operating model of On Lok Process Debt: Strategy to optimize the processes and workflows with the goal to maximize the ROI on technology investments. This initiative in particular focuses on the “People and Process” (of People, Process and Technology). Digital Dexterity: Strategy to boost workforce's digital dexterity through an engaging and intuitive work environment. This includes skill development, multichannel support and advanced support models such as AI chatbots and translation support in real time. Democratizing Digital: The goal of this initiate is to engage and elicit perspectives on technology strategies and initiatives directly from staff: -How can we do it better? -Gain valuable feedback that the proposed solutions are the right solutions -Accelerate design and iteration on roadmaps -Leverage expertise to design future state. Smart Technologies: Invest and innovate in smart technologies that will improve the quality of care and enhance the (care and living) experience for our participants, members and staff. Transform how seniors interact with their environment and care teams through intelligent connected technologies bridging their community, home and On Lok. Show less As the technology business leader for On Lok, I lead the information technology team providing strategic, innovative and tactical direction to provide the right technology capabilities to support the organization’s business models, mission and strategy. The following are highlights of the strategies I have developed and implemented at On Lok: Technology Roadmap: Initiative to modernize the technology environment, with specific strategies around elimination of technical debt… Show more As the technology business leader for On Lok, I lead the information technology team providing strategic, innovative and tactical direction to provide the right technology capabilities to support the organization’s business models, mission and strategy. The following are highlights of the strategies I have developed and implemented at On Lok: Technology Roadmap: Initiative to modernize the technology environment, with specific strategies around elimination of technical debt, leap frogging technologies and moving the organization forward in an competitive environment. Virtual High Touch Care: Strategy to enable our high touch care with technology to expand the value of On Lok’s quality of care. Optimize and at times transform the operating model of On Lok Process Debt: Strategy to optimize the processes and workflows with the goal to maximize the ROI on technology investments. This initiative in particular focuses on the “People and Process” (of People, Process and Technology). Digital Dexterity: Strategy to boost workforce's digital dexterity through an engaging and intuitive work environment. This includes skill development, multichannel support and advanced support models such as AI chatbots and translation support in real time. Democratizing Digital: The goal of this initiate is to engage and elicit perspectives on technology strategies and initiatives directly from staff: -How can we do it better? -Gain valuable feedback that the proposed solutions are the right solutions -Accelerate design and iteration on roadmaps -Leverage expertise to design future state. Smart Technologies: Invest and innovate in smart technologies that will improve the quality of care and enhance the (care and living) experience for our participants, members and staff. Transform how seniors interact with their environment and care teams through intelligent connected technologies bridging their community, home and On Lok. Show less
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Vectra
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United States
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Biotechnology Research
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1 - 100 Employee
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Information Security Officer
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Nov 2017 - Oct 2018
The Information Security Officer implements and supports information security initiatives throughout Crescendo Bioscience and coordinates security initiatives across Myriad Genetics. -Investigates and recommends secure solutions that implement information security policy and standards. -Oversees, implements and monitors the security requirements levied by Federal and State Rules and Regulations. -Consensus building, policy development and project alignment across multiple… Show more The Information Security Officer implements and supports information security initiatives throughout Crescendo Bioscience and coordinates security initiatives across Myriad Genetics. -Investigates and recommends secure solutions that implement information security policy and standards. -Oversees, implements and monitors the security requirements levied by Federal and State Rules and Regulations. -Consensus building, policy development and project alignment across multiple business units. - Effectively applies information security management knowledge to enhance the security of the open network and associated systems and services. - Maintains working knowledge of legislative and regulatory initiatives. Interprets and translates requirements for implementation. - Develops appropriate information security policies, standards, guidelines and procedures. - Works effectively with the Information Privacy Officer, other information security personnel and the committee process. - Monitors Information Security Program compliance and effectiveness in coordination with the Information Technology, Software Engineering, compliance and lab operations. - Oversees, directs, delivers, or ensures delivery of initial security training and orientation to all employees. - Chair of the Information Security Governance Committee - Reviews all system-related information security plans throughout the organization’s network to ensure alignment between security and privacy practices. - Conducts investigations of information security violations and computer crime. Works effectively with management and external law enforcement to resolve these instances. - Serves as information security consultant to the organization for all departments and appropriate entities.
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Director of Information Security and Technology
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Nov 2014 - Sep 2018
Responsible for leading the delivery of high quality, cost effective IT solutions and managing the Information Security program. Accomplishments: - Drive the evolution of our information security policy, identify potential risks, threats and vulnerabilities in our various environments, create product/technology plans to ensure proper security controls and provide oversight over the implementation of appropriate controls. - Lead integration of Crescendo IT services with Myriad… Show more Responsible for leading the delivery of high quality, cost effective IT solutions and managing the Information Security program. Accomplishments: - Drive the evolution of our information security policy, identify potential risks, threats and vulnerabilities in our various environments, create product/technology plans to ensure proper security controls and provide oversight over the implementation of appropriate controls. - Lead integration of Crescendo IT services with Myriad Genetics to form a consolidated, feature rich and cost-effective set of solutions, from business systems to helpdesk. - Redesigned alert systems and developed tiered framework for IT and security systems to make alerts actionable. Eliminated false positive and created projects to enhance IT infrastructure stability. - Oversaw network redesign to enterprise standards eliminating multiple single points of failure and unnecessary complexity that enhanced security and stability. - Lead the Security Governance Committee and collaborate with cross-functional leaders/executives across the company to execute on our overall security strategy - Provide expertise on existing security controls across infrastructure and software engineering, and identify threats, weaknesses and countermeasures as part of the overall strategy to mitigate risk and increase security. - Provide guidance, information security risk assessment, and recommendations on solutions to mitigate risk, strengthen defenses and reduce vulnerabilities - Establish architecture and technology best practices: mentor the technology organization on secure coding methodologies, data security policies and general information security awareness. - Rebuilt storage and server infrastructure to enterprise level standards, increasing reliability. - Established IT Security program that is integrated into the Information Technology department. - Established technology road map to move department to an agile and scalable technology infrastructure.
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California Academy of Sciences
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United States
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Museums, Historical Sites, and Zoos
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400 - 500 Employee
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Director, Information Technology and Systems
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Mar 2012 - Oct 2014
• Develop, advise and support the information technology and systems needs for the following areas: education, administration, fund raising, membership, revenue and research • Lead the Information Technology Infrastructure and Enterprise Applications staffs. Set the technical and programming direction for web and software developers and ensure the use of industry best practices and design principles. • Collaborate with Senior Leadership Team and steering committees to establish… Show more • Develop, advise and support the information technology and systems needs for the following areas: education, administration, fund raising, membership, revenue and research • Lead the Information Technology Infrastructure and Enterprise Applications staffs. Set the technical and programming direction for web and software developers and ensure the use of industry best practices and design principles. • Collaborate with Senior Leadership Team and steering committees to establish strategic plan that informs and guides technology road map • Establish technology road map to move department to an agile and scalable technology infrastructure. • Assess, design and implement Business Intelligence solution that meets current needs while also scalable to future data growth. • Accountable for the leadership, planning, execution, communication, and oversight related to Academy systems and development needs Show less • Develop, advise and support the information technology and systems needs for the following areas: education, administration, fund raising, membership, revenue and research • Lead the Information Technology Infrastructure and Enterprise Applications staffs. Set the technical and programming direction for web and software developers and ensure the use of industry best practices and design principles. • Collaborate with Senior Leadership Team and steering committees to establish… Show more • Develop, advise and support the information technology and systems needs for the following areas: education, administration, fund raising, membership, revenue and research • Lead the Information Technology Infrastructure and Enterprise Applications staffs. Set the technical and programming direction for web and software developers and ensure the use of industry best practices and design principles. • Collaborate with Senior Leadership Team and steering committees to establish strategic plan that informs and guides technology road map • Establish technology road map to move department to an agile and scalable technology infrastructure. • Assess, design and implement Business Intelligence solution that meets current needs while also scalable to future data growth. • Accountable for the leadership, planning, execution, communication, and oversight related to Academy systems and development needs Show less
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Fine Arts Museums of San Francisco
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United States
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Museums, Historical Sites, and Zoos
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200 - 300 Employee
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Director, Information Technology and Audio Visual Services
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Apr 2007 - Mar 2012
• Managing and implementing business continuity, disaster recovery plans that effectively utilize the cloud and offsite locations. • Managed migration of legacy software to enterprise level applications, with focus on communication flow between systems. • Rehabilitated failing IT infrastructure into stable, scalable and secure systems supporting all museums functions including email, file sharing, system back up, wireless access and VPN. • Recruited, hired and developed… Show more • Managing and implementing business continuity, disaster recovery plans that effectively utilize the cloud and offsite locations. • Managed migration of legacy software to enterprise level applications, with focus on communication flow between systems. • Rehabilitated failing IT infrastructure into stable, scalable and secure systems supporting all museums functions including email, file sharing, system back up, wireless access and VPN. • Recruited, hired and developed professional IT and AV department with an emphasis on responsiveness, efficiency and customer service. • Quickly phased out reliance on outsourced technical support with minimal support gaps. • Enhanced data sharing between departmental systems and developed an online data mining portal to share data across functions. • Redesigned and programmed security systems for the de Young and Legion of Honor museums with a focus on reducing security risk to the building and art collection and implementing scalable systems from access to building alarms. • Advise and direct museum staff on IT and security needs for incoming exhibitions. • Overhauled security systems for the de Young and Legion of Honor museums reducing security risk to the buildings and art collections. Implemented scalable and flexible systems for access to building areas. Show less • Managing and implementing business continuity, disaster recovery plans that effectively utilize the cloud and offsite locations. • Managed migration of legacy software to enterprise level applications, with focus on communication flow between systems. • Rehabilitated failing IT infrastructure into stable, scalable and secure systems supporting all museums functions including email, file sharing, system back up, wireless access and VPN. • Recruited, hired and developed… Show more • Managing and implementing business continuity, disaster recovery plans that effectively utilize the cloud and offsite locations. • Managed migration of legacy software to enterprise level applications, with focus on communication flow between systems. • Rehabilitated failing IT infrastructure into stable, scalable and secure systems supporting all museums functions including email, file sharing, system back up, wireless access and VPN. • Recruited, hired and developed professional IT and AV department with an emphasis on responsiveness, efficiency and customer service. • Quickly phased out reliance on outsourced technical support with minimal support gaps. • Enhanced data sharing between departmental systems and developed an online data mining portal to share data across functions. • Redesigned and programmed security systems for the de Young and Legion of Honor museums with a focus on reducing security risk to the building and art collection and implementing scalable systems from access to building alarms. • Advise and direct museum staff on IT and security needs for incoming exhibitions. • Overhauled security systems for the de Young and Legion of Honor museums reducing security risk to the buildings and art collections. Implemented scalable and flexible systems for access to building areas. Show less
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Edgewood Center for Children and Families
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United States
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Individual and Family Services
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100 - 200 Employee
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Director, Information Technology
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2004 - 2007
• Built a nimble, professional, customer-focused IT department from the ground up. • Assessed, developed and implemented new technologies to further the mission of the agency and enhance the functioning of all programs, departments and staff. • Ensured the confidentiality, accessibility and reliability of all electronic data and information. • Oversee and efficiently utilize all technology resources and vendors including, but not limited to, network servers and equipment… Show more • Built a nimble, professional, customer-focused IT department from the ground up. • Assessed, developed and implemented new technologies to further the mission of the agency and enhance the functioning of all programs, departments and staff. • Ensured the confidentiality, accessibility and reliability of all electronic data and information. • Oversee and efficiently utilize all technology resources and vendors including, but not limited to, network servers and equipment, desktop computers, applications and databases, Internet services, telecommunications services and equipment, cellular services and equipment with the underlying goal of ensuring quality and serving the needs of the agency at the highest level possible. • Build and improve the technology resources available to clients served by the agency. • Lead database programmer for development team and agency databases. • Supported departmental staff by providing supervision, training opportunities, building teamwork, mediating conflicts, and ensuring awareness and adherence to all agency policies and procedures. Show less • Built a nimble, professional, customer-focused IT department from the ground up. • Assessed, developed and implemented new technologies to further the mission of the agency and enhance the functioning of all programs, departments and staff. • Ensured the confidentiality, accessibility and reliability of all electronic data and information. • Oversee and efficiently utilize all technology resources and vendors including, but not limited to, network servers and equipment… Show more • Built a nimble, professional, customer-focused IT department from the ground up. • Assessed, developed and implemented new technologies to further the mission of the agency and enhance the functioning of all programs, departments and staff. • Ensured the confidentiality, accessibility and reliability of all electronic data and information. • Oversee and efficiently utilize all technology resources and vendors including, but not limited to, network servers and equipment, desktop computers, applications and databases, Internet services, telecommunications services and equipment, cellular services and equipment with the underlying goal of ensuring quality and serving the needs of the agency at the highest level possible. • Build and improve the technology resources available to clients served by the agency. • Lead database programmer for development team and agency databases. • Supported departmental staff by providing supervision, training opportunities, building teamwork, mediating conflicts, and ensuring awareness and adherence to all agency policies and procedures. Show less
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University of California, San Francisco
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United States
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Higher Education
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700 & Above Employee
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System Analyst and Operations Manager
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1998 - 2003
• Managed overall operation of Student Information Systems (SIS), ranging from hardware installation and maintenance to supervising SIS and contract staff, to end user training. • Oversaw all quality assurance, testing and production environments for software development and deployment • Introduced Extreme Programming software development practices resulting in more customer focused software and streamlined software development cycle. • Managed Student Information System… Show more • Managed overall operation of Student Information Systems (SIS), ranging from hardware installation and maintenance to supervising SIS and contract staff, to end user training. • Oversaw all quality assurance, testing and production environments for software development and deployment • Introduced Extreme Programming software development practices resulting in more customer focused software and streamlined software development cycle. • Managed Student Information System database (DB2) data for UCSF students from admission through graduation, database programming
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System Analyst
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1998 - 2001
• Lead design, development, testing, end-user training, and deployment of online systems for Student Academic Affairs (SAA) department and the Office of the Registrar (OAR) • Develop policy analysis and recommendations for Office of Admission and Registrar policy research for new operation procedures or changes to existing procedures
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Coordinator, Electronic Publication, Remote Access, Scheduling and Videoconferencing
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1996 - 1998
• Coordinated and developed web sites for all Student Academic Affairs department • Translated between engineers and non-technical users to interpret the applications available and end-user needs • Facilitated videoconferencing for the campus
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Assistant Director of Admissions and Student Academic Progression
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1994 - 1996
Developed and implemented efficient application processing system for the Schools of Dentistry, Medicine, Pharmacy and the Graduate Division
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Academic Records Assistant, Office of Admission and Registrar
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1992 - 1994
Maintained records and prepared quarterly and annual statistical reports for University degrees granted. Ordered and distributed diplomas. Processed all requests for transcripts, degree verification and course related inquiries
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University of San Francisco
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United States
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Higher Education
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700 & Above Employee
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Adjunct Faculty - College of Professional Studies
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1999 - 2001
Taught courses in Information Systems Theory and Research, Information Technology Taught courses in Information Systems Theory and Research, Information Technology
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Education
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University of San Francisco
MPA, Public Administration -
San Francisco State University
Bachelor's degree -
Lick Wilmerding HS
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Lick-Wilmerding High School
Community
