Michael W.

Applications Analyst Team Lead at Ephraim McDowell Health
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Contact Information
us****@****om
(386) 825-5501
Location
Danville, US

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Bio

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Experience

  • Ephraim McDowell Health
    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Applications Analyst Team Lead
      • Apr 2017 - Present

  • Ephraim McDowell Regional Medical Center
    • Applications Analyst
      • Aug 2015 - Apr 2017

      Danville, KY

  • Clark Regional Medical Center
    • Support Analyst II
      • Aug 2014 - Aug 2015

      Winchester, KY Building phone extenstions and supporting/troubleshooting existing Toshiba system. User support for CQI (now Nextgen).

    • Support Analyst I
      • Sep 2013 - Aug 2014

      Winchester, Ky Basic desktop user support in a clinical environment using HMS (now MedHost), CQI (now Nextgen), iSeries, etc. on Windows XP, transitioning to Windows 7; currently a mixed environment.

  • Walmart
    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Manager
      • May 2007 - Sep 2013

      Effectively managed and supported 40+ employees, while ensuring customers' satisfaction and prompt service.

Education

  • Spencerian College-Lexington
    Associate of Applied Science, Computer Information Systems Management
    2009 - 2011

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