Author. Speaker. Trainer.

• Apr 2016 - Present

Bringing 40 years on the front lines of training and intervention to an emerging role as author. Books are under construction on Conflict Management, Managing Performance, and Teams.

Owner

• 1979 - Present

Primarily Conflict Management training, AKA "Surfing the Swamp," with the balance on the topics of Team Building and Performance Management. Conferences addressed include: National Association of Plant Protection and Quarantine Managers Conference, National Small Business Administration Office of Inspector General Conference, Federal Railroad Administration National Partnership Conference, National Professional Baseball Conference, National Customer Service Conference (EPA and… Show more Primarily Conflict Management training, AKA "Surfing the Swamp," with the balance on the topics of Team Building and Performance Management. Conferences addressed include: National Association of Plant Protection and Quarantine Managers Conference, National Small Business Administration Office of Inspector General Conference, Federal Railroad Administration National Partnership Conference, National Professional Baseball Conference, National Customer Service Conference (EPA and DOI), Asian Pacific American Conference (DOL and OPM), Worldwide USAF and US Navy Libraries Conference (four years), and International Terrorism Supervisors’ Conference (FBI).

Instructor

• Sep 2014 - Sep 2016

Conflict Management Training Conflict Management Training

Faculty Presenter

• 1989 - Sep 2016

Lead Trainer

• 1995 - 2005

Faculty Presenter, Motorola University

• 1997 - 1999

Faculty roster, Motorola University Faculty roster, Motorola University