Experience

Schaumburg Honda Automobiles
• United States
• Retail
• 1 - 100 Employee
• Sales Manager

  • Mar 2021 - Present


ARLINGTON MOTOR COMPANY INC. DBA ARLINGTON TOYOTA, INC

• United States
• Retail
• 1 - 100 Employee

• Sales Manager

  • Oct 2017 - Present

  • Mentor sales staff and provide continuous guidance with sales, complex issues and challenging customers; • Maintain detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions; • Increase store sales by cross-selling complementary items; and • Connect with customers daily to understand needs, provide assistance and collect feedback to optimize operations. • Mentor sales staff and provide continuous guidance with sales, complex issues and challenging customers; • Maintain detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions; • Increase store sales by cross-selling complementary items; and • Connect with customers daily to understand needs, provide assistance and collect feedback to optimize operations.



Marquardt of Barrington

• United States
• Individual and Family Services
• 1 - 100 Employee

• Sales Manager

  • Sep 2016 - Oct 2017

  • Partnered with sales representatives during customer consultations to strengthen agency and customer relations; • Guided and supported 15+ staff members to consistently achieve team and personal goals; • Responded to customer inquiries and delivered appropriate information after carefully researching issues; and • Taught staff how to handle demanding situations with calm and professionalism. • Partnered with sales representatives during customer consultations to strengthen agency and customer relations; • Guided and supported 15+ staff members to consistently achieve team and personal goals; • Responded to customer inquiries and delivered appropriate information after carefully researching issues; and • Taught staff how to handle demanding situations with calm and professionalism.



Feeny Chrysler Jeep Dodge

• United States
• Retail

• Sales Manager

  • Jan 1993 - Sep 2016

  • Responded to customer inquiries and delivered appropriate information after carefully researching issues; • Planned and updated work schedules for optimal coverage of expected business needs; • Devised, implemented and managed promotions to enhance store profits and drive customer engagement; and • Delivered empathy and persuasive negotiation talents to promote memorable customer experience. • Responded to customer inquiries and delivered appropriate information after carefully researching issues; • Planned and updated work schedules for optimal coverage of expected business needs; • Devised, implemented and managed promotions to enhance store profits and drive customer engagement; and • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.