Michael Toth, MBA
Market Trainer at Palm Mortuary- Claim this Profile
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English -
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German -
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Bio
Credentials
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Certified Representative
Neptune Memorial Reef, LLC -
Licensed Funeral Director
Funeral and Cemetery Services Board of Nevada
Experience
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Palm Mortuary
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Consumer Services
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1 - 100 Employee
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Market Trainer
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Jan 2022 - Present
In addition to my role as senior funeral director for Palm Mortuary, I now train new funeral arrangers and funeral directors for the market. Successfully train new arrangers and directors in HMIS, Carepoint, MeM and various ordering processes. Educate individuals on sales etiquette, state and federal laws, obituary completion and funeral history. Demonstrate proper worth ethic expectations to best serve families and associates. Oversee new arrangers and directors in arrangement conferences. Tutor perspective arrangers and directors in order to pass state exams. Recruit and interview new candidates interested in Palm Mortuary and the funeral service field. Show less
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Licensed Funeral Director
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May 2018 - Present
Named 2019 Funeral Director of the Year by Palm Mortuary/SCI Las Vegas MarketResponsible for arranging funerals in locations handling from 500-1,500 calls annually. Recognized for most out of the box funeral designer in Las Vegas, responsible for creating memorable celebrations of life and funerals.Direct funerals, graveside services, memorial services, visitations and celebrations of life above clientele expectations. Consult with managers and colleagues in regard to new marketing options, catering menus, procedures and location improvements. Coordinate flowers, catering, receptions and services ranging from immediate cremation to traditional service.Perform aftercare duties to serve client families. Show less
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Mortuary Location Manager
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Sep 2015 - May 2018
Managed day to day operations of 525 annual call Mortuary.Generated marketing strategies to promote Dignity Memorial's Premier Collection.Oversaw staff of funeral directors and administrative assistants.Responsible for coaching, training and development of staff.Created new funeral merchandise product core line.Oversaw financials and implement cost spending measures.
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Funeral Arrangement Director
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Jan 2011 - Sep 2015
Named 2015 Funeral Director of the Year by Palm Mortuary/SCI Las Vegas MarketResponsible for arranging funerals in locations handling from 500-1,500 calls annually. Directed funerals, graveside services, memorial services and visitations above clientele expectations. Consulted managers and colleagues in regard to new catering options, menus, procedures and location improvements. Coordinated flowers, catering, receptions and services ranging from immediate cremation to traditional service. Show less
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Certified Reef Representative
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Jun 2019 - Present
Now certified to offer the Neptune Memorial Reef in addition to serving as a Licensed Funeral Director with Palm Mortuary, I am privileged to offer an alternative to cemetery placement or scattering for cremated remains. Located just 3.25 miles off the shore of Key Biscane, Florida, the Neptune Memorial Reef provides an eco-friendly, cost-effective and unique option to our cremation families. The Neptune Memorial Reef has been designed to replicate the Lost City of Atlantis and is available for visit by snorkelers, scuba divers and more. Please contact me for more information on how to give back to our environment! Show less
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Daniels Family Funeral Services
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United States
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Individual and Family Services
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1 - 100 Employee
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Location Manager
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2009 - 2010
Managed day to day operations of 350 annual call funeral home. Instituted formal training of funeral directors and staff. Developed and implemented new cremation selection, marketing and pricing strategy. Coordinated remodeling of fifteen selection rooms. Initiated dialogue between funeral home and Jewish community by designing first Tahara Room in Albuquerque. Managed day to day operations of 350 annual call funeral home. Instituted formal training of funeral directors and staff. Developed and implemented new cremation selection, marketing and pricing strategy. Coordinated remodeling of fifteen selection rooms. Initiated dialogue between funeral home and Jewish community by designing first Tahara Room in Albuquerque.
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Owner/Operator
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2008 - 2009
Provided coverage for funeral home staff as needed on a freelance basis. Assisted funeral home owners in managing facility when vacations are planned. Consulted funeral home owners and staff of FTC requirements, market trends and managerial issues. Performed all funeral home duties including transfers, embalming, cosmetics, arranging and directing funerals. Created new market strategies, allowing neighborhood funeral homes to gain market share. Provided coverage for funeral home staff as needed on a freelance basis. Assisted funeral home owners in managing facility when vacations are planned. Consulted funeral home owners and staff of FTC requirements, market trends and managerial issues. Performed all funeral home duties including transfers, embalming, cosmetics, arranging and directing funerals. Created new market strategies, allowing neighborhood funeral homes to gain market share.
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Education
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2018 - 2019
Capella University
Master of Business Administration - MBA -- Marketing, Distinguished 4.00 -
1997 - 1998
Cincinnati College of Mortuary Science
Bachelor of Mortuary Science, Mortuary Science -
1994 - 1997
Baldwin-Wallace College
Business Management/Marketing
Community
