Experience

ARC GROUP LTD

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Agent

  • Apr 2023 - Present

  As a recruitment agent within ARC Group's Driving Division, my focus is on providing an effective, efficient service, whilst ensuring the highest level of customer satisfaction to both candidates and clients. I specialize in sourcing and placing drivers for a variety of roles from Class 1 to Forklift and Multi-Drop to ADR. We can find the person for the job With access to an excellent pool of drivers, I am able to provide last minute sickness cover and the flexibility needed to ensure your staffing needs are met, whatever they are, without any stress. Let me take the hassle out of finding the right drivers for your business. Show less



Self Employed

• United States
• 700 & Above Employee

• Self Employed

  • May 2022 - Apr 2023

  I am actively seeking to establish a career in a role that centers around cultivating and maintaining relationships, such as recruitment, training or client relations. Taking my Redundancy during the pandemic as an opportunity not a setback, I have worked as a self-employed contractor, utilizing my experience in sales to secure contracts, expand my customer list and build a successful portfolio of completed work and great feedback. Through this venture, I have gained developed so many skills, in project management, timekeeping, budgeting, planning accurately and keeping financial records to name a few. All of which have been essential in achieving success. I am grateful for this experience, as it has not only been financially rewarding, but has also provided me with insight into what truly brings me job satisfaction. As a result, I am eager to secure a role that will enable me to leverage my personal and professional strengths to achieve success for myself and my team, while contributing positively to the company's objectives. My ultimate goal is to build a fulfilling career that I can take pride in. Show less



Archant

• United Kingdom
• Book and Periodical Publishing
• 700 & Above Employee

• Account Executive

  • Oct 2021 - Nov 2022

  As an account executive at Archant, my daily life involved managing and developing relationships with clients. I reached out to new prospects on the phone, highlighting the benefits of working with Archant, but more importantly identifying their needs. Drawing from skills in previous positions I was very successful at on-boarding new companies. Regularly exceeding various KPI's. To maximize revenue I ensured I listened to the challenges faced by businesses to offer appropriate, tailor made solutions and presented complete campaign pitches, cost breakdowns and planned ROI's to potential and existing clients via Teams. I also monitored work progress and kept in contact with clients at all stages, negotiating timescales and budgets for multi-channel campaigns. This would often include several external decision makers and departments within Archant too. I reported and evidenced the success of customer campaigns with a view to expanding and re-booking. This involved analyzing data and presenting it to clients in a clear and understandable way. Through my efforts, I helped to grow the business and build lasting relationships with clients. Unfortunately, I had to leave Archant due to the pandemic had on the company. I was offered a redundancy package and I accepted. Show less



Beacon Finance Limited

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Business Development Executive

  • Feb 2020 - Aug 2020

  As one of two people responsible for business development at Beacon Finance, my daily life was centered around researching, pursuing, and obtaining new business. I exceeded weekly and monthly sales targets and KPIs by generating new business through telephone, written, and face-to-face approaches. I identified and managed risks with senior team members to ensure that new business opportunities were pursued in a responsible and strategic manner. I followed up swiftly on sales enquiries, established customer needs, and sold products accordingly. I demonstrated diligence to clients by staying organized using CRM systems. This allowed me to keep track of client interactions, identify opportunities for cross-selling and up-selling, and ensure that all customer needs were fully met. Unfortunately, I had to leave Beacon Finance due to the company shutting down as a result of the COVID-19 pandemic. Despite the unexpected circumstances, I am proud of the achievements I made during my time at Beacon Finance, as evidenced by the attached document. Provided by the owner of the company. Show less



Angling Direct PLC

• United Kingdom
• Retail
• 1 - 100 Employee

• Head of Department - Returns

  • Jan 2018 - Feb 2020

  Whilst employed as head of the department responsible for returns, exchanges, and faulty goods from 24 physical locations and a web store, my working life was fast-paced and varied. I managed a team of 4 people, delegating work and leading by example. I liaised with heads of other departments, area managers, and senior staff to ensure that our department was an asset to the rest of the business. I sourced spare parts from suppliers on behalf of customers and members of the service team, negotiated prices, and purchased them. To improve efficiency, I implemented new processes and record-keeping methods to enable clear visualization of the activity of stock and staff within the department. I organized the return of the correct stock to the right suppliers and documented the action that the suppliers were taking going forward. I also ensured that the returns team was motivated, productive, and satisfied within their day-to-day role. This included providing training, support, and feedback to ensure that the team was meeting its targets and achieving high levels of productivity. I succeeded in this role by implanting well thought out processes to ensure efficient stock management as well as a positive leadership approach. I enjoyed the challenge of working in a fast-paced environment and the satisfaction of seeing our department succeed. Show less



Comm-Tech Voice & Data

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Client Relationship Manager

  • Feb 2015 - Jun 2017

  As a former stock assistant who started with Comm-Tech Voice and Data, my journey to becoming a client relationship manager was a long but rewarding one. I started by learning the basics of stock management, which included receiving and organizing deliveries, managing inventory, and preparing orders for shipment. As I gained experience in the role, I became more interested in the sales and client management side of the business. I worked closely with the sales team and started to learn about the products and services we offered. I also took on additional responsibilities, such as providing technical support to clients and helping with client onboarding. Over time, I was promoted to a sales role, where I focused on developing new business and building relationships with clients. I took on the responsibility of managing key accounts and ensuring client satisfaction. As I gained more experience, I was promoted to a client relationship manager role, where I focused on managing relationships with our clients and driving revenue growth. Throughout my journey, I was supported by the company's training and development programs, as well as by my colleagues and mentors. I am grateful for the opportunity to grow and develop my skills within the company, and for the experience of working with such a great team. Show less



LC Packaging

• Netherlands
• Packaging and Containers Manufacturing
• 100 - 200 Employee

• Sales Person / Administrator

  • Oct 2013 - Dec 2014

  During my time working for LC Packaging, a polymer and plastic packaging supplier, it was my responsibility to provide excellent customer service and manage a range of administrative tasks. Throughout the day, I would communicate with customers to ensure that their needs were met, provide technical support, and resolve any issues in an efficient way. I also worked closely with the sales team to develop new business and identify opportunities to increase sales. Some of the administrative tasks I regularly completed included; managing inventory, processing invoices, and coordinating deliveries as well as tracking sales data, preparing reports, and analyze market trends to help identify new prospects. Further more I was often responsible for purchasing raw materials and planning work to be carried out in factories all over the world. Overall, my role as a sales person/administrator required me to balance customer service with administrative duties, and to work closely with the sales team to achieve our targets. I enjoyed the challenge and the satisfaction of helping customers find the right solutions for their needs. Show less



Beales Department Stores

• United Kingdom
• Retail
• 100 - 200 Employee

• Store Management Apprentice - Retail

  • Jan 2011 - Sep 2013

  As a former retail management apprentice in a busy department store, my daily life was filled with a range of tasks and challenges. I would typically start my day by reviewing sales reports, setting goals for the day, and communicating them to my team. Throughout the day, I would help to manage the store, ensuring that everything was organized and tidy, while also assisting customers with their needs. This involved overseeing stock levels, placing orders, and handling any customer complaints that arose. I would also work closely with my team to ensure that they were trained and motivated, helping them to improve their performance and meet their targets. This involved providing feedback on their performance, setting goals, and offering support and guidance where necessary. In addition, I attended regular meetings with other members of management to discuss business strategies, analyze sales figures, and plan promotions. I also collaborated with other departments, such as visual merchandising and marketing, to create attractive displays and drive footfall to the store. Overall, my role as a retail management apprentice was challenging and diverse, requiring me to constantly adapt to new challenges and develop my skills. I enjoyed the fast-paced nature of the job and the satisfaction that came from meeting and exceeding sales targets, while also ensuring that customers had a positive experience in the store. Show less