Michael Thorpe
Director at Wallace Hind- Claim this Profile
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Bio
Simon Harrison
Michael's professional relationship and communication skills are what set the tone for service provided by Wallace & Hind. Michael cares about the service he provides and develops rapport and understanding of his clients needs enhancing the support needed when finding the right talent. He's also not as bad at golf as I am!
Alex Sharp
Michael is a consumate proffesional and an expert in his field of medical claims management. We can rely on Michael to provide our customers with a consistent high standard of service coupled with careful cost containment management.
Simon Harrison
Michael's professional relationship and communication skills are what set the tone for service provided by Wallace & Hind. Michael cares about the service he provides and develops rapport and understanding of his clients needs enhancing the support needed when finding the right talent. He's also not as bad at golf as I am!
Alex Sharp
Michael is a consumate proffesional and an expert in his field of medical claims management. We can rely on Michael to provide our customers with a consistent high standard of service coupled with careful cost containment management.
Simon Harrison
Michael's professional relationship and communication skills are what set the tone for service provided by Wallace & Hind. Michael cares about the service he provides and develops rapport and understanding of his clients needs enhancing the support needed when finding the right talent. He's also not as bad at golf as I am!
Alex Sharp
Michael is a consumate proffesional and an expert in his field of medical claims management. We can rely on Michael to provide our customers with a consistent high standard of service coupled with careful cost containment management.
Simon Harrison
Michael's professional relationship and communication skills are what set the tone for service provided by Wallace & Hind. Michael cares about the service he provides and develops rapport and understanding of his clients needs enhancing the support needed when finding the right talent. He's also not as bad at golf as I am!
Alex Sharp
Michael is a consumate proffesional and an expert in his field of medical claims management. We can rely on Michael to provide our customers with a consistent high standard of service coupled with careful cost containment management.
Credentials
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IF7
Chartered Institute of InsuranceApr, 2012- Nov, 2024
Experience
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Wallace Hind
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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Director
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Jul 2021 - Present
We operate a predominantly retained recruitment model focussed on specialised or hard to fill roles. We work across many industries and job functions with specialist recruiters in many areas. Our real specialism, however, is recruitment, and after over 30 years, we are very good at it.
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Associate Partner
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May 2019 - Jul 2021
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Managing Consultant
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May 2018 - May 2019
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Consultant
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Jan 2015 - May 2018
Recruitment consultant for Wallace Hind Selection, working across all market sectors and specialisms, my personal background is Finance, Procurement, Healthcare, Insurance and External Sales. I am heavily involved in recruiting into the Adhesive, Chemical and Raw Materials market and have a working partnership with the BASA organisation which Wallace Hind are a full member of.Our comprehensive E-Search proposition works across all industry sectors, working on the understanding that we are able to find, engage with and get the "buy-in" of, the best candidates available for your role, we fill 19 roles out of every 20 we take on. Show less
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General & Medical | Medical Insurance Specialists
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United Kingdom
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Insurance
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1 - 100 Employee
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Healthcare Services Manager / National Sales & Contracts Manager
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Jun 2009 - Dec 2014
As Healthcare Services Manager I have oversight of the Client Relations, Claims, and Complaints departments. I am directly managing 7 Staff members across these fields and they deal with every aspect of customer service both in the UK and from international clients. I also hold CF29 status with the FSA/FCA. I am regularly involved in sales meetings as well as senior management and strategy planning meetings. I deal with escalated complaints with the Financial Ombudsman's Service and have complete oversight of all hospital contracts. My role is very varied but centered around claims and cost containment. Efficiency and sustainability are key to this role. As Sales Manager I was Tasked to manage broker/intermediary relations in the UK and ensure all account management service levels are met. My detailed knowledge of the PMI, Sports PMI and Healthcare Trust markets and both my relationship building and negotiating skills have made this a successful position. I have always worked closely with sales during my time in insurance and enjoy the pressure of working to targets and deadlines. We have developed a competitive suite of sports risk and healthcare protection products over the last couple of years and loving sport as I do this is an area of particular focus. Show less
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Bedford Hospital NHS Trust
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Contracts Manager
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Feb 2008 - Jun 2009
E-Procurement, General purchasing, High value contract buying, Maintenance contracts, Handled PCT office move from procurement perspective. E-Procurement, General purchasing, High value contract buying, Maintenance contracts, Handled PCT office move from procurement perspective.
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Kettering General Hospital NHS Foundation Trust
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Finance & Procurement
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Feb 2001 - Feb 2008
Management accounts, Journals, Electronic Invoices, Purchase Orders, Accruals, forecasting and budget setting. Cash management and purchase ledger transactions. Management accounts, Journals, Electronic Invoices, Purchase Orders, Accruals, forecasting and budget setting. Cash management and purchase ledger transactions.
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Yorkshire Bank
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United Kingdom
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Banking
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300 - 400 Employee
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Chief Cashier / Personal Banker
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Jun 1999 - Feb 2001
Cash management for branch. Started on front office. Moved to back office and managed the team of cashiers. I also did some personal banking. Cash management for branch. Started on front office. Moved to back office and managed the team of cashiers. I also did some personal banking.
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Education
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Chartered institute of insurance
IF7, Insurance -
Thomas Becket RC Upper School
GCSE's, Maths, English, science etc