Experience

Community Bank, N.A.

• United States
• Financial Services
• 700 & Above Employee

• Loan Operations Specialist

  • Jun 2018 - Present



Marble Foods

• Olean, New York

• Assistant Manager

  • Aug 2017 - Feb 2019



Carrols Corporation

• United States
• Restaurants
• 700 & Above Employee

• Assistant Manager

  • Sep 2014 - Aug 2017



Walmart

• United States
• Retail
• 700 & Above Employee

• Customer Service Manager

  • Feb 2012 - Aug 2015

  Supervision of front end employees including cashiers and service desk personnel, duties include cash responsibility and inventory stocking. Currently working overnight shift Supervision of front end employees including cashiers and service desk personnel, duties include cash responsibility and inventory stocking. Currently working overnight shift



The Connection

• Olean, New York

• Customer Service Representative

  • May 2012 - Sep 2014

  Handling incoming business calls for third party client ItWorks! Handling incoming business calls for third party client ItWorks!



Datrose

• United States
• Outsourcing/Offshoring
• 1 - 100 Employee

• TRC Representative

  • Mar 2010 - May 2012

  Handling technical service requests by phone and electronic contacts from contracted commercial clients for commercial photographic equipment for Eastman Kodak Handling technical service requests by phone and electronic contacts from contracted commercial clients for commercial photographic equipment for Eastman Kodak



Bechtle Northampton

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Customer Service Supervisor

  • Sep 2009 - Mar 2010

  Responsible for teams of up to 40 individual Customer Service Reps providing telephone support for Apple iPhones Responsible for teams of up to 40 individual Customer Service Reps providing telephone support for Apple iPhones



Pizza Hut

• United States
• Restaurants
• 700 & Above Employee

• District Manager

  • May 2008 - Sep 2009

  Operating six restaurants with sales in excess of 4.5 million dollars. Operating six restaurants with sales in excess of 4.5 million dollars.



Progress Energy

• United States
• Utilities
• 700 & Above Employee

• Customer Service Supervisor

  • Jan 1998 - Feb 2008

  Supervising call center representatives processing incoming call request for large regional utility. Supervising call center representatives processing incoming call request for large regional utility.